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Manual Philips HD7311 Kettle

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Manual

Ordering accessories

To purchase accessories for this appliance, please visit our online shop at www.shop.philips.com/

service. If the online shop is not available in your country, go to your Philips dealer or a Philips

service centre. If you have any difculties obtaining accessories for your appliance, please contact the

Philips Consumer Care Centre in your country. You nd its contact details in the worldwide

guarantee leaet.

Environment

- Do not throw away the appliance with the normal household waste at the end of its life, but

hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the

environment (Fig. 47).

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.

philips.com/support or contact the Philips Consumer Care Centre in your country. You nd its

phone number in the worldwide guarantee leaet. If there is no Consumer Care Centre in your

country, go to your local Philips dealer.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem Solution

The appliance does

not work.

Make sure you have put the mains plug in the wall socket and pressed

the on/off button. If the appliance does not switch on, perhaps a fuse in

the electrical system of your home has blown. This may happen if the

connector on the underside of the teapot or on the base is wet or if too

much power is drawn from the circuit to which the appliance is

connected. Make sure that you do not let too many other appliances

draw power from the circuit to which the appliance is connected while

this appliance is operating.

Make sure that the surface of the base is dry and the teapot is placed on

the base before you press one of the quick-select buttons or the

personal settings button.

Do not place the lter in the teapot before the water in the teapot has

heated up. Otherwise the ‘remove lter’ light on the display goes on and

the appliance does not start heating up. Wait until you hear the bell

sound before you put the lter in the teapot.

Make sure you have lled the teapot with water above the MIN

indication, otherwise the boil-dry protection is activated and the

appliance switches off automatically. If this happens, the appliance

produces an alarm sound and the light ring ashes. To reset the boil-dry

protection, lift the appliance from its base and ll it with cold tap water

to reset boil-dry protection. The appliance is now ready for use again.

If the above solutions do not work, unplug the appliance from the mains

to reset it.

ENGLISH 15

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Specifications

Brand	Philips
Model	HD7311
Category	Kettles
File type	PDF
File size	2.31 MB

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Frequently Asked Questions about Philips HD7311 Kettle

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

What is the sieve for in my kettle? Verified

This is to catch any loose limescale that might have accumulated over time.

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The kettle does not finish and keeps on boiling, what should I do? Verified

In many cases the lid of the kettle was not closed properly. If heat is allowed to escape, the kettle will keep on boiling. If this does not solve the problem you should contact the manufacturer or a mechanic.

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Can I boil less than the minimim amount of water? Verified

No. When boiling less than the minimum amount of water, the temperature sensor might malfunction. This might prevent the kettle from switching off at boiling point, resulting in possibly dangerous situations.

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Can I boil more than the maximum amount of water? Verified

No. When boiling more than the maximum amount of water, the kettle might overflow. This might result in possibly dangerous situations.

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Is it efficient to fill a kettle with hot water from the faucet? Verified

No. To get warm water to the faucet it is often needed to let cold water out first, which will be wasted. Also, the pipes will fill the same amount of hot water which will not be used and will cool, which leads to energy loss. Therefor it is better to fill a kettle with cold water.

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How often should I descale my kettle? Verified

Philips recommends to descale your kettle every three months in case of soft water (up to 18Dh) or once a month in case of hard water (more than 18Dh).

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