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Manual Philips HD7311 Kettle

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Manual

Problem Solution

The ‘remove lter’ light

goes on.

Do not place the lter in the teapot before the water in the teapot has

heated up. Otherwise the ‘remove lter’ light on the display lights up and

the appliance does not start heating up. Wait until you hear the bell

sound before you put the lter in the teapot.

When I switch on the

appliance, the green

tea button does not

light up and I cannot

select the lower

temperature setting

with the manual select

button.

If you put hot instead of cold water in the teapot, it is possible that the

green tea button does not light up and cannot be operated. In addition,

some of the lower temperature settings of the personal settings button

may be unavailable. Always ll the teapot with cold water.

I do not hear the bell

sound right after the

water has heated up.

When you brew a type of tea that requires a water temperature below

100°C, the appliance always heats up the water in at least two steps

(with an interruption of a few seconds between the steps) to make sure

the water temperature is accurate. Always wait until you hear the bell

sound before you put the lter with tea leaves in the teapot.

The appliance

switches off before I

have inserted the lter.

If you do not put the lter in the teapot within 10 minutes after the rst

bell sound, the appliance switches off automatically. To reheat the water,

switch on the appliance again and then press one of the quick-select

buttons or the personal settings button

When the steeping

time has elapsed, the

bell sound is repeated

a number of times.

When you do not take the teapot from the base or remove the lter

from the teapot after the bell sound, the bell sound is repeated after 0.5,

1 and 2 minutes to remind you to remove the lter from the teapot. If

you do not want the bell sound to be repeated, switch off the appliance.

You can remove the teapot from the base after you hear the bell sound

for the rst time after steeping. There is no need to leave the teapot on

the base longer, as the base is not a hotplate and does not actively keep

the teapot hot. Instead, the teapot is double-walled to keep the tea

warm.

After heating, the

water in the teapot

turns cloudy.

If you live in a hard water area, this is normal. In this case, regular

descaling is very important (see chapter ‘Descaling’).

There is a thin lm on

top of my tea.

If you live in a hard water area, this may happen. To reduce this problem,

you can use bottled water or a water softener or lter.

The teapot is dirty. After some time, scale builds up on the inside of the teapot. Scale is

harmless to your health, but it may affect the taste of the tea. We advise

you to descale the appliance at least every 3 months. Regular descaling

removes scale and also prolongs the life of the teapot. See chapter

‘Descaling’.

ENGLISH16

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Specifications

Brand	Philips
Model	HD7311
Category	Kettles
File type	PDF
File size	2.31 MB

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Frequently Asked Questions about Philips HD7311 Kettle

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

What is the sieve for in my kettle? Verified

This is to catch any loose limescale that might have accumulated over time.

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The kettle does not finish and keeps on boiling, what should I do? Verified

In many cases the lid of the kettle was not closed properly. If heat is allowed to escape, the kettle will keep on boiling. If this does not solve the problem you should contact the manufacturer or a mechanic.

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Can I boil less than the minimim amount of water? Verified

No. When boiling less than the minimum amount of water, the temperature sensor might malfunction. This might prevent the kettle from switching off at boiling point, resulting in possibly dangerous situations.

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Can I boil more than the maximum amount of water? Verified

No. When boiling more than the maximum amount of water, the kettle might overflow. This might result in possibly dangerous situations.

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Is it efficient to fill a kettle with hot water from the faucet? Verified

No. To get warm water to the faucet it is often needed to let cold water out first, which will be wasted. Also, the pipes will fill the same amount of hot water which will not be used and will cool, which leads to energy loss. Therefor it is better to fill a kettle with cold water.

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How often should I descale my kettle? Verified

Philips recommends to descale your kettle every three months in case of soft water (up to 18Dh) or once a month in case of hard water (more than 18Dh).

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