Below you can find all models Acros Fridge-Freezers for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
My fridge-freezer makes a bubbling sound, is that normal? Verified
Modern fridge-freezers make use of an environmentally friendly cooling agent. During the cooling process this substance turns into a gas, which can cause a bubbling and/or hissing sound. This is perfectly normal.
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If I want my fridge-freezer to be colder, should I choose for a higher or lower setting? Verified
With most fridge-freezers a higher setting means the machine will cool harder. With a lower setting, the machine will cool less hard and the temperature in the fridge-freezer will be higher.
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Can I change the opening direction of the door of my fridge-freezer? Verified
Yes, nearly all standing fridge-freezers offer the option to place the door on the other side. How to do this can generally be found in the manual.
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How often should I defrost my freezer? Verified
For optimal use of the freezer it is best to defrost it once every 3-6 months. Ice on the inside of the freezer reduces the available space and increases the use of energy. The thawing process can be accelerated by placing hot water in the drawer or placing bowls of hot water in the freezer.
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The drain hole in my fridge-freezer is dirty/clogged, how do I clean it? Verified
There are special cleaning devices to do this, but it is also possible to remove blockage or dirt with a cotton swab. To keep the drain hole clean and prevent smells it is advisable to put a drop of chlorine bleach in the drain 4 times a year.
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I bought a new fridge-freezer, can I turn it on immediately? Verified
No, the fridge-freezer needs to stand in an upright position for at least 4 hours before it can be turned on. This is because the coolant liquid needs to settle.
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What is the best temperature setting for a refrigerator? Verified
From a health perspective temperatures between 3℃ and 4℃ are the best. At these temperatures the growth of bacteria and mold is limited.
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Is it normal that water or ice drops are forming on the back wall of my fridge-freezer? Verified
Yes, this a completely normal phenomenom. The moisture that enters the fridge-freezer with warm air or products will settle on the coldest part, being the back wall. Because the back wall can reach temperatures below freezing, the drops will freeze from time to time. When the fridge-freezer is idle the drops will thaw and flow to the drain of the fridge-freezer.
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How much space should I leave betwee my fridge-freezer and the wall? Verified
To ensure a good ventilation it's best to leave at least 5cm of free space on both sides and the back of the fridge-freezer.
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Can I put warm food or drinks in my fridge-freezer? Verified
Preferably not. The temperature in your fridge-freezer will rise, which negatively impacts the other items that are stored inside.
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De door of my fridge-freezer will not close properly, why is that? Verified
The two most common causes are that the fridge-freezer is not level and that the door seal is damaged or has food remains on it. Make sure the fridge-freezer is level and check the door seal. Replace the seal if neccesary.
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There is condensation in my refrigerator, why is that? Verified
There can be several causes. The door gasket can be defective, allowing outside air into the refrigerator. It's also possible that the refrigerator is not level, preventing the door from closing correctly. Another cause is a large difference between the temperature inside the refrigerator and outside while the door is being opened frequently.
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What is R-410A? Verified
R-410A is a cooling agent that is used in appliances that cool up to 0°C, like refrigerators and air conditioners. It is the replacement of older cooling agents and does not damage the ozon layer.
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What do the stars on the freezer mean? Verified
The stars indicate the freezing capacity. 1 star indicates a freezing capacity down to -6ºC. This makes the freezer suitable for making ice cubes or storing previously frozen goods for up to two weeks. Fresh food cannot be frozen. 2 stars indicates a freezing capacity down to -12ºC. This makes the freezer suitable for storing previously frozen goods for up to two months. Fresh food cannot be frozen. 3 stars indicates a freezing capacity down to -18ºC. This makes the freezer suitable
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How long does it take for my refrigerator to reach the set temperature after I turn it on? Verified
This depends on the size, age and model of the refrigerator. It may take several hours to 24 hours for the refrigerator to reach the set temperature. The process can be accelerated by placing non-perishable goods in the refrigerator. The temperature in the refrigerator cannot be measured properly by feeling the air inside. The best way to tell if the refrigerator has reached the set temperature is to place a glass of water in the refrigerator with a thermometer in it.
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There is mold on the rubber seals of my fridge-freezer, what should I do? Verified
The rubber seals are not actually inside the fridge-freezer and are therefore warmer. This allows bacteria to grow and mold to form. Clean the rubbers regularly to prevent this.
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