Below you can find all brands of Fridge-Freezers for which we have manuals available. Click on your brand for a list of all models. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your brand not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
My fridge-freezer makes a bubbling sound, is that normal? VerifiedModern fridge-freezers make use of an environmentally friendly cooling agent. During the cooling process this substance turns into a gas, which can cause a bubbling and/or hissing sound. This is perfectly normal.
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If I want my fridge-freezer to be colder, should I choose for a higher or lower setting? VerifiedWith most fridge-freezers a higher setting means the machine will cool harder. With a lower setting, the machine will cool less hard and the temperature in the fridge-freezer will be higher.
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How often should I defrost my freezer? VerifiedFor optimal use of the freezer it is best to defrost it once every 3-6 months. Ice on the inside of the freezer reduces the available space and increases the use of energy. The thawing process can be accelerated by placing hot water in the drawer or placing bowls of hot water in the freezer.
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I bought a new fridge-freezer, can I turn it on immediately? VerifiedNo, the fridge-freezer needs to stand in an upright position for at least 4 hours before it can be turned on. This is because the coolant liquid needs to settle.
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Can I change the opening direction of the door of my fridge-freezer? VerifiedYes, nearly all standing fridge-freezers offer the option to place the door on the other side. How to do this can generally be found in the manual.
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Can I put warm food or drinks in my fridge-freezer? VerifiedPreferably not. The temperature in your fridge-freezer will rise, which negatively impacts the other items that are stored inside.
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The drain hole in my fridge-freezer is dirty/clogged, how do I clean it? VerifiedThere are special cleaning devices to do this, but it is also possible to remove blockage or dirt with a cotton swab. To keep the drain hole clean and prevent smells it is advisable to put a drop of chlorine bleach in the drain 4 times a year.
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Is it normal that water or ice drops are forming on the back wall of my fridge-freezer? VerifiedYes, this a completely normal phenomenom. The moisture that enters the fridge-freezer with warm air or products will settle on the coldest part, being the back wall. Because the back wall can reach temperatures below freezing, the drops will freeze from time to time. When the fridge-freezer is idle the drops will thaw and flow to the drain of the fridge-freezer.
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How much space should I leave betwee my fridge-freezer and the wall? VerifiedTo ensure a good ventilation it's best to leave at least 5cm of free space on both sides and the back of the fridge-freezer.
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De door of my fridge-freezer will not close properly, why is that? VerifiedThe two most common causes are that the fridge-freezer is not level and that the door seal is damaged or has food remains on it. Make sure the fridge-freezer is level and check the door seal. Replace the seal if neccesary.
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What is the best temperature setting for a refrigerator? VerifiedFrom a health perspective temperatures between 3℃ and 4℃ are the best. At these temperatures the growth of bacteria and mold is limited.
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There is condensation in my refrigerator, why is that? VerifiedThere can be several causes. The door gasket can be defective, allowing outside air into the refrigerator. It's also possible that the refrigerator is not level, preventing the door from closing correctly. Another cause is a large difference between the temperature inside the refrigerator and outside while the door is being opened frequently.
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