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Frequently Asked Questions
My fridge-freezer makes a bubbling sound, is that normal? VerifiedModern fridge-freezers make use of an environmentally friendly cooling agent. During the cooling process this substance turns into a gas, which can cause a bubbling and/or hissing sound. This is perfectly normal.
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I bought a new fridge-freezer, can I turn it on immediately? VerifiedNo, the fridge-freezer needs to stand in an upright position for at least 4 hours before it can be turned on. This is because the coolant liquid needs to settle.
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How often should I defrost my freezer? VerifiedFor optimal use of the freezer it is best to defrost it once every 3-6 months. Ice on the inside of the freezer reduces the available space and increases the use of energy. The thawing process can be accelerated by placing hot water in the drawer or placing bowls of hot water in the freezer.
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Can I put warm food or drinks in my fridge-freezer? VerifiedPreferably not. The temperature in your fridge-freezer will rise, which negatively impacts the other items that are stored inside.
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Is it normal that water or ice drops are forming on the back wall of my fridge-freezer? VerifiedYes, this a completely normal phenomenom. The moisture that enters the fridge-freezer with warm air or products will settle on the coldest part, being the back wall. Because the back wall can reach temperatures below freezing, the drops will freeze from time to time. When the fridge-freezer is idle the drops will thaw and flow to the drain of the fridge-freezer.
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How much space should I leave betwee my fridge-freezer and the wall? VerifiedTo ensure a good ventilation it's best to leave at least 5cm of free space on both sides and the back of the fridge-freezer.
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De door of my fridge-freezer will not close properly, why is that? VerifiedThe two most common causes are that the fridge-freezer is not level and that the door seal is damaged or has food remains on it. Make sure the fridge-freezer is level and check the door seal. Replace the seal if neccesary.
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The drain hole in my fridge-freezer is dirty/clogged, how do I clean it? VerifiedThere are special cleaning devices to do this, but it is also possible to remove blockage or dirt with a cotton swab. To keep the drain hole clean and prevent smells it is advisable to put a drop of chlorine bleach in the drain 4 times a year.
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Can I change the opening direction of the door of my fridge-freezer? VerifiedYes, nearly all standing fridge-freezers offer the option to place the door on the other side. How to do this can generally be found in the manual.
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If I want my fridge-freezer to be colder, should I choose for a higher or lower setting? VerifiedWith most fridge-freezers a higher setting means the machine will cool harder. With a lower setting, the machine will cool less hard and the temperature in the fridge-freezer will be higher.
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