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Manual Hitachi R-Z396 Fridge-Freezer

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Manual

CLEANING

Before you call for service , please check the following items.

The refrigerator does

not get cold at all.

The refrigerator does

not get cold enough.

Food in the refrigerator

compartment freezes.

Dew appears.

The inside is smelling.

Sound is noisy.

Outside

Inside

Is the refrigerator plugged in properly?

Check the fuse box for blown fuse or tripped circuit breaker.

Is the refrigerator placed in the direct sunlight?

Is the refrigerator placed near heat source?

Is the temperature control dial set to “弱”?

Has anything hot been placed in the refrigerator?

Is the food stored too much?

Is the door being opened and closed too frequently?

Is the door being slightly open?

Is the temperature control dial set to “強”?

Do you place the high moisture food and vegetables at the inner part of the shelf nearby

the cold air vent? They will be frozen if being placed nearby the cold air vent.

When the high humidity outside and door gasket will have dew. Please wipe it up by dry cloth.

Please wipe it up with dry cloth and please check the details below.

Is the door closed firmly?

Is the door being opened and closed too frequently or opened for a long time?

Is it high humidity, is not it?

Do you store odor food without wrapping it?

Make sure the refrigerator is installed firmly.

Is the refrigerator touching the wall?

This is not out of order.

The surface of the

refrigerator is hot.

If a door is shut,

other doors may open.

The refrigerator contains the dew prevention and heat radiation pipes.

Especially the back may be heated when starting up or if the door is frequently opened and closed.

The air duct of two compartment is connected. When close one of the door, another door may be opened

by the wind pressure. This is a normal phenomenon.

The sounds like water flowing and boiling water are sound of the cooling liquid (refrigerant).

A creaking sound comes from the storage compartment. It is the sound caused by friction of the parts

due to temperature change.

Does it have any

abnormal sound?

Screw

Drain pan

BEFORE REQUIRING REPAIR (CALLING FOR SERVICE).

Cleaning (Please clean the refrigerator once a month)

1. Unplug the refrigerator.

2. Remove all food.

3. Wipe up the dirt (soft cloth or sponge).

For wiping up hard dirt. After wiping it up by using

mild detergent, use cloth to wipe dirt up.

Take out the cases, the shelves and the plastic parts. Clean them.

Neatly clean the door gasket because it gets dirty easily.

4. If moisture remains, wipe it with dry cloth.

5. After cleaning, return the spare parts to their places.

6. Check the power cord, a plug, and a wall socket has no cracks

or scratches, and it inserts in a wall socket.

Replace spare parts.

After unpluging, please wait for 5 minutes

before plugging in again.

If the cooking oil smears on the refrigerator,

please wipe it off. (The plastic parts might

be cracked).

The following do not use it. Parts and paint

are damaged. Polishing powder, soap powder,

oil, boiling water, brush, acid, benzine,

thinner, alcohol and alkaline detergent, etc.

1. Replace lamp

1. Unplug the refrigerator.

2. Remove shelves.

3. To take out the lamp cover, press the lock

at the position of "A".

4. Remove the lamp, tightly screw the new lamp.

5. After replacing the lamp bulb, replace the

lamp cover.

Purchase of the lamp

For Purchase of the lamp, please contact the shop or the dealer.

Please do not remove a " MINUS-ZERO" panel.

(When necessary, please consult with a service agent.)

3. Water tank (Water dispensor model only)

1. Drain water in the water tank out.

2. Take out the water tube cover and the water tube.

3. Pull up the water tank then take it out.

4. If you want to take out the cover, take the hook (3 positions) first.

Reassembly, please insert in a water pipe certainly. (It might be cause of water leak)

2. Drain pan

1. Take 2 screws out.

2. Take the middle hook out.

Be careful for the very hot compressor.

Water tube cover

Water tube

Water tank

Hook

“MINUS-ZERO” panel

Lamp

cover

Lamp

Request

Caution

Request

Caution

Request

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Specifications

Brand	Hitachi
Model	R-Z396
Category	Fridge-Freezers
File type	PDF
File size	3.07 MB

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Frequently Asked Questions about Hitachi R-Z396 Fridge-Freezer

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

If I want my fridge-freezer to be colder, should I choose for a higher or lower setting? Verified

With most fridge-freezers a higher setting means the machine will cool harder. With a lower setting, the machine will cool less hard and the temperature in the fridge-freezer will be higher.

This was helpful (7516) Read more

Can I change the opening direction of the door of my fridge-freezer? Verified

Yes, nearly all standing fridge-freezers offer the option to place the door on the other side. How to do this can generally be found in the manual.

This was helpful (4057) Read more

What is the best temperature setting for a refrigerator? Verified

From a health perspective temperatures between 3℃ and 4℃ are the best. At these temperatures the growth of bacteria and mold is limited.

This was helpful (3337) Read more

The drain hole in my fridge-freezer is dirty/clogged, how do I clean it? Verified

There are special cleaning devices to do this, but it is also possible to remove blockage or dirt with a cotton swab. To keep the drain hole clean and prevent smells it is advisable to put a drop of chlorine bleach in the drain 4 times a year.

This was helpful (3038) Read more

How often should I defrost my freezer? Verified

For optimal use of the freezer it is best to defrost it once every 3-6 months. Ice on the inside of the freezer reduces the available space and increases the use of energy. The thawing process can be accelerated by placing hot water in the drawer or placing bowls of hot water in the freezer.

This was helpful (2426) Read more

My fridge-freezer makes a bubbling sound, is that normal? Verified

Modern fridge-freezers make use of an environmentally friendly cooling agent. During the cooling process this substance turns into a gas, which can cause a bubbling and/or hissing sound. This is perfectly normal.

This was helpful (2174) Read more

I bought a new fridge-freezer, can I turn it on immediately? Verified

No, the fridge-freezer needs to stand in an upright position for at least 4 hours before it can be turned on. This is because the coolant liquid needs to settle.

This was helpful (1466) Read more

Is it normal that water or ice drops are forming on the back wall of my fridge-freezer? Verified

Yes, this a completely normal phenomenom. The moisture that enters the fridge-freezer with warm air or products will settle on the coldest part, being the back wall. Because the back wall can reach temperatures below freezing, the drops will freeze from time to time. When the fridge-freezer is idle the drops will thaw and flow to the drain of the fridge-freezer.

This was helpful (1137) Read more

De door of my fridge-freezer will not close properly, why is that? Verified

The two most common causes are that the fridge-freezer is not level and that the door seal is damaged or has food remains on it. Make sure the fridge-freezer is level and check the door seal. Replace the seal if neccesary.

This was helpful (1002) Read more

How much space should I leave betwee my fridge-freezer and the wall? Verified

To ensure a good ventilation it's best to leave at least 5cm of free space on both sides and the back of the fridge-freezer.

This was helpful (935) Read more

What do the stars on the freezer mean? Verified

The stars indicate the freezing capacity. 1 star indicates a freezing capacity down to -6ºC. This makes the freezer suitable for making ice cubes or storing previously frozen goods for up to two weeks. Fresh food cannot be frozen. 2 stars indicates a freezing capacity down to -12ºC. This makes the freezer suitable for storing previously frozen goods for up to two months. Fresh food cannot be frozen. 3 stars indicates a freezing capacity down to -18ºC. This makes the freezer suitable

This was helpful (723) Read more

How long does it take for my refrigerator to reach the set temperature after I turn it on? Verified

This depends on the size, age and model of the refrigerator. It may take several hours to 24 hours for the refrigerator to reach the set temperature. The process can be accelerated by placing non-perishable goods in the refrigerator. The temperature in the refrigerator cannot be measured properly by feeling the air inside. The best way to tell if the refrigerator has reached the set temperature is to place a glass of water in the refrigerator with a thermometer in it.

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There is condensation in my refrigerator, why is that? Verified

There can be several causes. The door gasket can be defective, allowing outside air into the refrigerator. It's also possible that the refrigerator is not level, preventing the door from closing correctly. Another cause is a large difference between the temperature inside the refrigerator and outside while the door is being opened frequently.

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There is mold on the rubber seals of my fridge-freezer, what should I do? Verified

The rubber seals are not actually inside the fridge-freezer and are therefore warmer. This allows bacteria to grow and mold to form. Clean the rubbers regularly to prevent this.

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Can I put warm food or drinks in my fridge-freezer? Verified

Preferably not. The temperature in your fridge-freezer will rise, which negatively impacts the other items that are stored inside.

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What is R-410A? Verified

R-410A is a cooling agent that is used in appliances that cool up to 0°C, like refrigerators and air conditioners. It is the replacement of older cooling agents and does not damage the ozon layer.

This was helpful (468) Read more