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Manual Hotpoint EU TL 723 G IT Washing Machine

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Manual

TROUBLESHOOTING

The washing machine may sometimes not work properly for certain reasons. Before calling the After-Sales Service, it is recommended to check to see if

the problem can be easily resolved using the following list. See also USER MANUAL for more information.

400011345178

XXXXX

Anomalies: Possible causes / Solution:

The washing machine does not turn on

and/ or programme does not start

• The plug is not inserted into the electrical outlet, or not enough to make contact.

• There has been a power failure.

• Lid is not properly closed.

• The “Child lock” function has been activated (if available).

The wash cycle does not start.

• The “Start/Pause” button has not been pressed.

• The water tap is not open.

• A “Delay Timer” has been set.

Appliance stops during the

programme, and the

“Start/Pause” light blinks

• Programme has been changed - reselect desired programme and press “Start/Pause” .

• The appliance’s safety system has been activated (see USER MANUAL/ Description of failure

indicators).

Appliance vibrates

• The washing machine is not level.

• The transport bracket has not been removed; before using the washing machine, the transport

bracket must be removed.

Final spin results are poor. The laundry

is still very wet. “Spin” indicator blinks,

or the spin speed on the display blinks,

or the spin speed indicator blinks after

the end of the programme - depending

on the model

• Unbalance of the laundry load during spinning prevented the spin phase to avoid damages on

the washing machine. This is why the laundry is still very wet. Reason for unbalance can be:

small laundry loads (consisting of only few quite big or absorbent items, e.g. towels), or big/

heavy laundry items.

• If possible avoid small laundry loads.

• “Spin” button has been set to a low spin speed.

The machine is indicating an error code

(e.g. F-02, F-..) and/or “Call Service”

indicator lights up

• Shut o the machine, disconnect the plug from the outlet, and wait about 1 minute before

turning it back on.

• Check the error code (e.g. F-02, F-..) in USER MANUAL for the possible solution.

• If the problem persists, call the After-sales service.

“Water lter clogged” indicator lights

• Waste water is not pumped out.

• Clean the water lter

• For more info see USER MANUAL.

“No water” indicator lights up

• Appliance has no or insucient water supply.

• For more info see USER MANUAL.

“Detergent overdosage” indicator

lights up (if available )

• The symbol will light up at the end of the programme if you used too much detergent.

• Too much foam is formed.

• The detergent is not compatible with the washing machine (it must bear the wording “for

washing machines”, “for hand washing and washing machines”, or something similar).

You can download the Safety Instructions, User Manual, Product Fiche and Energy data by:

• Visiting our website - docs.hotpoint.eu

• Using QR Code

• Alternatively, contact our After-Sales Service (See phone number in the warranty booklet). When

contacting our After-Sales Service, please state the codes provided on your product’s identication plate.

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Specifications

Brand	Hotpoint
Model	EU TL 723 G IT
Category	Washing Machines
File type	PDF
File size	0.89 MB

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Frequently Asked Questions about Hotpoint EU TL 723 G IT Washing Machine

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

My washing machine won't start when I press the start-button, what can I do? Verified

In many cases the door of the washing machine hasn't closed properly. Open and close the door and try again.

This was helpful (23213) Read more

My washing machine won’t drain, what can I do? Verified

The main reason a washing machine won’t drain is because of blockage in either the pump or the drain hose. If your washing machine has access to these parts, try to remove any blockage. If this does not solve the problem or if you don’t have access to these parts you should contact a mechanic or the manufacturer.

This was helpful (22553) Read more

There is no water coming into my washing machine, what can I do? Verified

Check if the water inlet is open and if there aren't any kinks in the hose of the water inlet. If this doesn't solve the problem you should contact the manufacturer.

This was helpful (8928) Read more

The door of my washing machine won't open, what can I do? Verified

There can be several causes. The most common cause is the filter being clogged. Unplug the appliance and check the filter. Remove any blockage if necessary. The location of the filter is different depening on the model. It is also possible that there is a special lever to open the door. If these options don't help, the last option is unplug the appliance for a period of 30-60 minutes and try to open the door after that. If this doesn't work, contact the manufacturer or a mechanic.

This was helpful (7437) Read more

My washing machine makes a lot of noice and/or vibrates loudly, what can I do about that? Verified

It's possible that the washing machine has not been leveled. You can do this by adjusting the feet to make it perfectly level. The problem can also be caused by inserting to much clothes in the machine. If these are not the cause of your problem you should contact the manufacturer.

This was helpful (6407) Read more

In which compartment should the detergent go? Verified

Most washing machines have 3 compartments for detergent. These compartments are often marked with I, II and * to show where the detergent goes. Compartment I is used for a pre-wash cycle, II is for the main wash cycle and * is for fabric softener. Compartment II is used most often.

This was helpful (4394) Read more

My washing machine smells, what can I do about it? Verified

There are washing machines with self-cleaning features. If these features are not available it's possible to add 100ml of white vinegar or 100gr of soda crystals and have the washing machine run a 90 ℃ program.

This was helpful (3620) Read more

Can I connect my washing machine to a warm water outlet? Verified

Although washing machines can probably handle water intake up to 65°C, this is not recommended by most manufacturers. There are wash cycles that specifically make use of cold water. In those cases warm water can harm the results of your wash cycle. Also, many washing machines are designed to be connected to a cold water outlet.

This was helpful (2851) Read more

What should I pay attention to when moving a washing machine? Verified

When moving a washing machine, you should secure the drum. You can use the transit bolt which come with every washing machine and will prevent the drum from moving around inside the machine. You also need to drain all the water.

This was helpful (1414) Read more

Can I connect a washing machine to an extension cord? Verified

Appliances that require large amounts of power, like a washing machine, can not be connected to all extension cords. See what the power usage of the washing machine is, which is indicated in Watt, and check if the extension cord can handle this. There are extension cords with thicker cables that are made to handle larger appliances.

This was helpful (1117) Read more

Can I stack my dryer and washing machine? Verified

In general it is possible to directly stack a dryer and washing machine directly on top of each other. This only works with front loading models. However, it is advisable to use a fitting accessory to do so. This will prevent the machines from vibrating and falling off and also prevents damage to the bottom machine.

This was helpful (1116) Read more

What is the difference in usage between a washer-dryer and a separate washing machine and dryer? Verified

The biggest advantage of a washer-dryer is that it takes less space. However, a separate dryer will be able to dry more than a washer-dryer. A washer-dryer also uses relatively more energy and requires more time.

This was helpful (1115) Read more