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Manual Cat Mate 360 Microchip Cat Flap

Name: Cat Mate 360 Microchip Cat Flap
Brand: Cat Mate
SKU: 360 Microchip
Rating: 43 (49 reviews)

Need a manual for your Cat Mate 360 Microchip Cat Flap? Below you can view and download the PDF manual for free in English. This product currently has 1 frequently asked question, 24 comments and has 49 votes with an average product rating of 43/100. If this is not the manual you want, please contact us.

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Manual

CAT MATE

INSTRUCTIONS

Ref. 360

Betriebsanleitung · Mode d’emploi · Instrucciones · Instructies

MICROCHIP CAT FLAP

MIKROCHIP KATZENKLAPPE

CHATIÉRE MICROPUCE

GATERA DE MICROCHIP

MICROCHIP KATTENDEUR

FCC WARNING

This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there is no

guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to

try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

Caution: Any changes or modiﬁcations to this device not

explicitly approved by manufacturer could void your authority

to operate this equipment.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) this

device must accept any interference received, including

interference that may cause undesired operation.

Pet Mate Ltd. guarantees your product for a period of 3 years from the date of purchase, subject

to the registration of your purchase details on our website www.pet-mate.com within 14 days of

purchase. (If you do not have access to a computer, please send details of your purchase with

copy of receipt along with your name and address.) In the event of a fault developing contact Pet

Mate customer services for a returns authorisation number. The guarantee is limited to any defect

arising due to faulty materials or manufacture. Any defective item will be repaired or replaced free

of charge at the manufacturer’s discretion, provided that the defect has not been caused by

neglect, misuse or normal wear and tear. Your statutory rights are not affected.

GARANTIE

Pet Mate Ltd. gewährt auf Ihr Produkt eine Garantie von 3 Jahren ab dem Kaufdatum, unter der

Voraussetzung, dass die Registrierung Ihres Produkts auf unserer Website www.pet-mate.com innerhalb

von 14 Tagen des Kaufdatums erfolgt ist. (Wenn Sie keinen entsprechenden Computerzugang haben,

senden Sie uns bitte Ihre Kaufangaben zusammen mit einer Kopie Ihres Einkaufsbelegs und Angabe Ihres

Namens und Ihrer Adresse.) Sollte an Ihrem Produkt eine Störung auftreten, so kontaktieren Sie bitte den

Kundendienst von Pet Mate, damit wir Ihnen eine Rücksendungs-Genehmigungsnummer übermitteln

können. Die Garantie ist auf Mängel beschränkt, die auf fehlerhaftes Material oder Produktionsfehler

zurückzuführen sind. Fehlerhafte Artikel werden nach Ermessen des Herstellers kostenlos repariert oder

ersetzt, vorausgesetzt, dass der Defekt nicht durch ein Missgeschick, Vernachlässigung, falsche Bedienung

oder normale Abnutzung verursacht wurde. Ihre gesetzlichen Rechte sind nicht betroffen.

GARANTIE

Pet Mate Ltd garantit votre produit pour une période de 3 ans à compter de la date d'achat, sous réserve

d'enregistrement des détails de votre achat sur notre site www.pet-mate.com dans les 14 jours suivant

l'achat. (Si vous n'avez pas accès à un ordinateur, veuillez envoyer les détails de votre achat avec une copie

du reçu, accompagnée de votre nom et de votre adresse.) En cas de panne/mauvais fonctionnement,

contactez Pet Mate pour obtenir un numéro d'autorisation de retour. Les articles défectueux seront

remplacés ou réparés gratuitement à la discrétion du fabricant, sous réserve que le mauvais fonctionnement

ne soit pas le résultat d’un usage inadapté ou abusif ou d’une usure normale. Ces conditions n’affectent pas

vos droits statutaires.

GARANTÍA

Pet Mate Ltd. garantiza su producto durante un período de 3 años a partir de la fecha de compra, siempre

y cuando haya registrado los detalles de su compra en nuestro sitio web, www.pet-mate.com, durante los

14 días posteriores a la fecha de compra. (Si no tuviera acceso a un ordenador, por favor, envíe los detalles

de su compra junto con una copia del recibo, su nombre y dirección.) En caso de producirse un fallo,

póngase en contacto con Servicio al Cliente de Pet Mate para obtener un número de autorización de

devolución. La garantía se limita a aquellos fallos que se produzcan como consecuencia de materiales o

fabricación defectuosos. Todo artículo defectuoso se reparará o reemplazará a la discreción del fabricante,

siempre y cuando el defecto no haya sido causado por negligencia, uso indebido o el uso y desgaste

normales. Sus derechos estatutarios no resultarán afectados.

GARANTIE

Pet Mate Ltd. geeft drie jaar garantie op uw product, vanaf de koopdatum en afhankelijk van de registratie

binnen 14 dagen na aankoop van uw koopgegevens op onze website www.pet-mate.com. (Als u geen

toegang tot een computer hebt, wilt u dan de gegevens over uw aanschaf samen met een kopie van uw

koopbewijs inclusief uw naam en adres opsturen.) Mocht zich een defect voordoen, neemt u dan contact op

met de klantendienst van Pet Mate en u ontvangt een autoriseringsnummer voor retour. Deze garantie

betreft slechts defecten ten gevolge van materiaal- of fabrieksfout. Elk defect onderdeel wordt gratis

gerepareerd of vervangen, dit ter beoordeling van de fabrikant, en op voorwaarde dat het defect niet

ontstaan is door onzorgvuldigheid, onjuist gebruik of door normale slijtage. Dit heeft geen effect op uw

vastgelegde rechten.

PET MATE Ltd

· Lyon Road · Hersham · Surrey · KT12 3PU · England

N.America only:

Ani Mate

· 104A Longview Drive · Conroe · Texas 77301

36002/1216

+44 (0)1932 700 001

N America (936) 760 4333

www.pet-mate.com

Rating

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49 votes

Join the conversation about this product

Here you can share what you think about the Cat Mate 360 Microchip Cat Flap. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Mi Fa 23-08-2020
Good day A year ago I bought a Pet Mate 360 Microchip cat flap. So far everything has worked out wonderfully. Recently my cat has stopped coming in. I changed the battery, reprogrammed the flap, reset it to the factory settings, reprogrammed it again and yet my hangover does not come in. My cat's microchip has not slipped. Would you have a tip for me as to what is not working? Thanks.

reply | This was helpful (74) Read more (Translated by Google)

Ulli 17-03-2023
The same with me! I'm going to replace the whole flap and hope the new one works. I have two valves of this model and only one of them stopped working after changing the batteries.

This was helpful (3) (Translated by Google)

Jacqueline Wyss 26-09-2020
Good day I wanted to program the chip for the Cat Mate cat flogger. First the LED shone and then it flashed. As described. Then I only pressed the programming button briefly. LED continued to blink. Then pressed for approx. 3 seconds. LED went out. Lock went up. What is right now? When the cat was close again, the lock did not go down. Why? Many thanks for the answer. With kind regards Jacqueline

reply | This was helpful (62) (Translated by Google)

Katrin Forster 01-08-2021
Good day, tried several times to program the flap with my cat's chip. The light began to flash as soon as his head was in the tunnel directly on the hatch and went through. Then I pressed again, the blinking did not go away. And the hatch didn't lock. What did I do wrong? Thank you for your response Katrin Forster

reply | This was helpful (53) (Translated by Google)

n. bakker 01-12-2019
cat-mate does not work with new batteries?? Does anyone know what could be causing this...?

reply | This was helpful (36) (Translated by Google)

Jacques HUCHOT 01-03-2021
I cannot reprogram the cat's chip. What to do ? If the batteries are removed for several months, do you have to reprogram the device? After changing the batteries, do you have to reprogram the device? The manual is not precise enough

reply | This was helpful (33) (Translated by Google)

Ulla Satzger 25-04-2021
Our newly purchased and newly installed cat mate does not work, although the “teaching-in” of the flap worked well. The signal comes (flashing) but the cat is not recognized and the flap does not open.

reply | This was helpful (33) (Translated by Google)

Anthony Mallet 03-11-2019
After 4 years the low battery warning lights starts flashing after 6 to 8 weeks. What shoild I do to the unit to restore a longer life?

reply | This was helpful (20)

G. 22-02-2020
The cate mate 360 stops working after replacing the batteries. This is a very expensive cat flap!

reply | This was helpful (19) (Translated by Google)

Gabriel LANIER 29-05-2020
Why can't I connect my cat's chip to this cat flap?

reply | This was helpful (16) (Translated by Google)

Dick Rietberg. 22-12-2019
The flashing indication indicates that I have to “clean” something Just have no idea what it means or what I have to clean.e flashing indication indicates that I have to “clean” something Just have no idea what is meant by that, or what I have to do to clean.

reply | This was helpful (10) (Translated by Google)

Stephanie Schmidt 12-08-2021
Hello, we have a Cat Nate cat flap that was built into a glass door by a carpenter many years ago. So I'm assuming it's 210. Now we need a chip-controlled one, because we receive visits from strange cats. Question: can the existing one be retrofitted? It still works fine.

reply | This was helpful (7) (Translated by Google)

Willy B. 01-01-2022
Hello, I followed the instructions as stated in the manual. The diode came on, I approached my cat to register his chip, the diode started flashing (= chip reading OK), I then pressed the program button to confirm, the diode went out and the latch closed. How to turn it back on? I've tried several times, it doesn't work!

reply | This was helpful (7) (Translated by Google)

helen 28-09-2019
the battery was completely dead. I have replaced it. Do I need to reset the cast flap?

reply | This was helpful (6) Read more

Leila 31-12-2019
Trying to programme my cats to the flap. Red light is on permanently will flash then when cat approaches. If I press to set the light still stays on and flashes as though its not registered it. hold it for the light to disappear and the catch just then closes. So should the light be on constantly with catch down? Or catch up with no light? Surely it's not rocket science

This was helpful (22)

Riet hoogeveen 11-04-2020
I would like to use the hatch without a chip, how does that work. Greetings.

reply | This was helpful (3) (Translated by Google)

Riet hoogeveen 11-04-2020
I would like to use the hatch without a chip, how does that work. Greetings.

reply | This was helpful (0) (Translated by Google)

Lionel PENEAU 07-07-2021
I have the same problem as Jaques HUCHOT ..... Indeed, the manual is insufficiently precise.

reply | This was helpful (0) Read more (Translated by Google)

Lionel PENEAU 07-07-2021
I may have found the solution: You must hold down the G key for a good minute and then briefly press it again so that the red flashing finally stops .....

This was helpful (6) (Translated by Google)

Cece 20-06-2022
Hello, we have just installed the cat door and cannot register our cats who are chipped. We follow the instructions in the manual but nothing helps once a cat passes the light still flashes red. Can you please help us. Couldn't find an explanatory video.

reply | This was helpful (0) (Translated by Google)

Marlis 24-09-2022
Hello, I activated the cat mate flap with a chip. Lamp flashed, then pressed P and it was off. (hangover was forced through before) It's installed now, but our cat won't pull through. It can be opened outwards , but not from the outside inwards . Is the setting correct when setting (open in both directions)?.

reply | This was helpful (0) (Translated by Google)

Renske Wijbenga 29-11-2022
My hatch doesn't work. I replaced the batteries but no solution. The control light flashes 1x when I install the batteries, but it does not lock. I would like to receive a solution from you so that it is usable again. Mvg Renske Wijbenga

reply | This was helpful (0) (Translated by Google)

AnPauEm 15-02-2023
Good day, for no apparent reason and despite removing the batteries and putting in brand new batteries, despite a factory reset and reprogramming with a flashing diode - the flap no longer unlocks when the cats want to come in from outside. Is it already broken? Unfortunately I'm really at a loss!

reply | This was helpful (0) (Translated by Google)

Marlis Knobloch 30-09-2023
I was very happy with the cat mate microchip flap until our cat stopped going through it. Because I was surprised, I left him outside, but he didn't come in. The flap has been installed for about 1 year now, 10 months of which were actively used, the display didn't light up, but I still replaced the batteries. I then carried our cat there and tried to get it into the flap from the outside, which didn't work. But I think I heard a click.

reply | This was helpful (0) (Translated by Google)

More about this manual

We understand that it’s nice to have a paper manual for your Cat Mate 360 Microchip Cat Flap. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact Cat Mate. They might be able to provide an original manual. Are you looking for the manual of your Cat Mate 360 Microchip Cat Flap in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	Cat Mate
Model	360 Microchip
Category	Cat Flaps
File type	PDF
File size	0.52 MB

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Frequently Asked Questions about Cat Mate 360 Microchip Cat Flap

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

A battery in my device is oxidized, can I still safely use it? Verified

Ja, the device can still be safely used. Firstly, remove the oxidizd battery. Never use bare hands to do this. Then clean the battery compartment with a cotton swab dipped in vinegar or lemon juice. Let it dry and insert new batteries.

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