Manuals for SureFlap Cat Flaps

Below you can find all models SureFlap Cat Flaps for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.

Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.

Frequently Asked Questions

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

A battery in my device is oxidized, can I still safely use it? Verified

Ja, the device can still be safely used. Firstly, remove the oxidizd battery. Never use bare hands to do this. Then clean the battery compartment with a cotton swab dipped in vinegar or lemon juice. Let it dry and insert new batteries.

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How do I know when to replace the batteries in my SureFlap cat flap? Verified

The batteries need to be replaced when the small diode on the product gives a red flash every 4-5 seconds. The product will continue to do this until the batteries are completely empty.

This was helpful (150) Read more

Latest comments

Manual SureFlap Microchip Cat Flap
Cord 18-06-2024
Hello, Both my cats are chipped, but how do I learn the SureFlap? There is nothing to be read about it in the BDA. In addition, the translation into German is sometimes cryptic or incorrect. Who can help?


(Translated by Google)
SureFlap Microchip Cat Flap
Manual SureFlap Microchip Cat Flap
Janet de Bruijn 23-02-2024
My light also keeps flashing and new batteries don't help. It even indicates that the new batteries are empty.


(Translated by Google)
SureFlap Microchip Cat Flap
Manual SureFlap Microchip Cat Flap
Pap-Szücs Erzsebet 19-12-2023
Do I need to re-enter the code after replacing the battery? Where should I write the code, thank you


(Translated by Google)
SureFlap Microchip Cat Flap
Manual SureFlap Microchip Cat Flap
Sara Heissel Hansen 30-11-2023
My acid flap works for periods and now I have a period where it doesn't. Have changed the batteries (Duracell) and set it to search on the chip again where the pal is down all the time. It flashes every 3 seconds. the cat has gone in and out many times without it registering the chip. I have wiped the sensor with a damp cloth so that there is no dirt or hair. It's a problem as there is now a foreign cat who thinks it lives here and I can't do anything with an open cat limb


(Translated by Google)
SureFlap Microchip Cat Flap
Manual SureFlap Microchip Cat Flap
Katy Lewis 05-11-2023
This has happened to me in the last three days. Please can you let me know if you have any luck fixing it.


SureFlap Microchip Cat Flap