8
Safety instructions
Read the Instruction manual and Installation instructions and all other information enclosed with the washing
machine and act accordingly.
Retain the documents for subsequent use.
Risk of electric shock Never pull the cable to disconnect the mains plug
Only insert/pull out the mains plug with dry hands.
Danger to life For appliances that have reached the end of their service life:
Disconnect the mains plug.
Sever the mains cable and discard along with the plug.
Destroy the lock on the washing machine door. This will prevent children from
locking themselves in and risking their lives.
Danger of suffocation Keep packaging, film and packaging parts out of the reach of children.
Risk of poisoning Keep detergents and care products out of the reach of children.
Risk of explosion Items of laundry pretreated with cleaning agents containing solvents, e.g. stain
remover/cleaning solvent may cause an explosion after being loaded into the
washing machine.
Rinse items of laundry thoroughly by hand beforehand.
Risk of injury The washing machine door can become very hot.
Be careful when emptying hot detergent solution.
Do not climb onto the washing machine.
Do not lean on the open washing machine door.
Do not reach into the drum if it is still rotating.
Consumption values
Programme Load Current*** Water***
Programme
duration***
L Cottons 30 °C* 9 kg 0.38 kWh 61 l 2A h
L Cottons 40 °C* 9 kg 1,05 kWh 60 l 2B h
L Cottons 60 °C* 9 kg 1.23 kWh 60 l 2B h
L Cottons 90 °C 9 kg 2.3 kWh 72 l 2A h
/ Mixed Load 40 °C*
3.5 kg 0.47 kWh 35 l 1 h
I Easy-Care 40 °C* 4 kg 0.69 kWh 46 l 1B h
Delicate/Silk 30 °C 2 kg 0.14 kWh 33 l B h
/c: Wool 30 °C 2 kg 0.16 kWh 40 l B h
* Programme setting for test according to currently valid European standard 60456.
Information about comparability tests: To test the test programmes, wash indicated load size at
maximum selectable spin speed.
Programme Additional function Load
Annual energy
consumption
Annual water
consumption
L Cottons 40/60 °C j EcoPerfect** 9/4,5 kg 196 kWh 11300 l
** Programme setting for testing and energy labelling in accordance with EU directive
2010/30/EU with cold water (15 °C).
*** The values may deviate from the stated values depending on water pressure and hardness,
room temperature, type and amount of laundry, detergents used, fluctuations in the
mains voltage and selected additional functions.
9
Important information
Before washing for the first time
Do not put any laundry in the machine. Turn the tap on. Pour into compartment II:
approx. 1 litre water
detergent (dosage according to the manufacturer's instructions for light soiling and according to water hardness)
Set programme selector to Easy-Care 60 °C and press $ Start/Reload. At the end of the programme, turn the
programme selector to Off.
Protecting the laundry and the machine
When determining the dosage of all washing powders, additives and cleaning agents, you must follow the
manufacturer's instructions.
Empty pockets.
Look out for metal items (paperclips, etc.).
Wash delicates in a laundry bag (tights, curtains, underwired bras).
Fasten zips, do up any buttons.
Brush sand out of pockets and collars.
Remove curtain fittings or place in the laundry bag.
Load laundry
For optimum spin behaviour, load large and small items of laundry together.
Individual items may lead to considerable imbalances.
Take care not to trap items of laundry between the washing machine door and the rubber seal.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions. Turn the
programme selector to L Cottons 30 °C and press $ Start/Reload. After approx. 10 minutes, press
$ Start/Reload to stop the programme. Once the required soaking time has elapsed, press $ Start/Reload again
to continue the programme, or select a different programme.
Starching Laundry must not be treated with fabric softener
Starching is possible in all wash programmes if liquid starch is used. Pour starch into the ~ fabric softener
compartment in accordance with the manufacturer's instructions (rinse first if necessary).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye
manufacturer's instructions. Do not use the washing machine for bleaching clothes.
Load display
The load sensor detects how heavily the washing machine is loaded. The laundry is not weighed.
Recommended dosage
Based on the selected programme and the detected load, the recommended dosage function provides a
recommendation for the detergent dosage in %. The % figure refers to the recommendation of the detergent
manufacturer.
Load adjust
Independently of the load display, the automatic load sensing function uses additional sensors to adapt the water and
power consumption ideally to each programme, depending on the type of fabric and the load.
10
Insert for liquid detergent model-dependent
Position the insert for dispensing liquid detergent:
Remove the detergent drawer completely a page 10.
Slide the insert forwards.
Do not use the insert (slide upwards):
for gel detergents and washing powder
for programmes with the Prewash and end time options.
Care
ʑ
Machine housing, control panel
Remove detergent residue immediately.
Wipe with a soft, damp cloth.
Do not clean with a jet of water.
Cleaning the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out, press insert down, remove drawer completely.
2. To remove the insert: press the insert upwards from below with your finger.
3. Clean the detergent dispenser tray and insert with water and a brush and
dry it.
4. Fit the insert and engage (connect the cylinder to the guide pin).
5. Push in the detergent drawer.
Leave the detergent drawer open so that any residual water can evaporate.
ʑ
Drum
Use chlorine-free cleaning agent, not steel wool.
ʑ
Descaling No laundry in the machine.
This should not be necessary if the detergent is measured out correctly. If it does become necessary, however, proceed
according to the descaling agent manufacturer's instructions. Suitable descalers can be obtained via our website or
from our after-sales service (page 13).
Information on the display panel depending on model
Door open? Close the washing machine door properly; laundry may be caught.
Tap closed? Open the tap completely, supply hose kinked or trapped; Clean the filter a page 11,
water pressure too low.
Pump blocked? Detergent solution pump blocked; Clean the detergent solution pump a page 11.
Drainage hose/waste pipe blocked; Clean the drainage hose at the siphon a page 11.
Pause
Top-up not poss.;
Water level too high or
Temperature too high
Not possible to add more laundry.
To continue, press the $ Start/Reload button.
F: 23 Water in the base tub, appliance leaking. Call the after-sales service.
F: 34 Washing machine door cannot be locked. Open the washing machine door and close it so
that you hear it "click"; switch the appliance off and on again; set the programme and
make your settings; start the programme.
Other displays Switch off the appliance, wait for 5 seconds and switch it back on. If the display appears
again, call the after-sales service a page 13.
Risk of electric shock. Disconnect the mains plug.
Risk of explosion. No solvents.
11
Information about blockages
Detergent solution pump
Turn the programme selector to Off and disconnect the mains plug.
1. Open and remove the service flap.
2. Take the drainage hose out of the retainer.
Remove the sealing cap, allow the detergent solution to flow out.
Push the sealing cap back on.
3. Unscrew the pump cover carefully (residual water).
4. Clean the interior, pump cover thread and pump housing (the impeller in the detergent
solution pump must be able to rotate).
5. Replace the pump cover and screw it on tightly. The handle points upright. Replace the
drainage hose in the holder.
6. Refit the service flap and close it.
To prevent unused detergent from flowing straight into the empty during the next wash:
Pour 1 litre of water into compartment II and start the > Drain programme.
Drainage hose at the siphon
Turn the programme selector to Off and disconnect the mains plug.
1. Loosen the hose clamp, remove the drainage hose carefully (residual water).
2. Clean the drainage hose and siphon connecting piece.
3. Reattach the drainage hose and secure the connection with the hose clamp.
Filter in the water supply
Risk of electric shock
Do not immerse the Aqua-Stop safety device in water (it contains an electric valve).
Reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any programme (except Spin/ > Drain).
3. Press $ Start/Reload. Let the programme run for approximately 40 seconds.
4. Turn the programme selector to Off. Disconnect the mains plug.
Clean the filter:
5. Disconnect the hose from the tap.
Clean the filter with a small brush.
and/or for Standard and Aqua-Secure models:
Remove the hose from the rear of the appliance.
Remove the filter with pliers and clean.
6. Connect the hose and check for leaks.
Risk of scalding.
Allow the detergent solution to cool down.
Turn off the tap.
12
What to do if...
ʑ
...Water is escaping: Attach/replace the drainage hose correctly.
Tighten the screw connection of the supply hose.
ʑ
...No water is entering the drum: $ Start/Reload not selected?
Tap not turned on?
Filter blocked? Clean the filter a page 11.
Supply hose kinked or trapped?
ʑ
...Washing machine door cannot
be opened:
Safety function active. Programme stopped? a page 4.
Rinse stop (no final spin) selected? a page 3,4.
Can be opened by emergency release only? a page 13.
ʑ
...Programme does not start: $ Start/Reload or end time selected?
Washing machine door closed?
Childproof lock active? Deactivate a page 5.
ʑ
...Detergent solution
does not empty.
Rinse stop (no final spin) selected? a page 3,4.
Clean the detergent solution pump a page 11.
Clean the waste pipe and/or drainage hose.
ʑ
...Water not visible in the drum: Not a fault - water below the visible area.
ʑ
...Spin result not satisfactory.
Laundry wet/too damp:
Not a fault - the unbalanced-load detection system interrupted spinning, uneven
laundry distribution.
Distribute large and small items of laundry evenly in the drum.
Easy-iron selected? a page 5.
Speed selected too low? a page 5.
ʑ
...The programme duration
changes during the washing
cycle:
Not a fault - the programme sequence is optimised for the relevant washing
process. This can cause changes in the programme duration in the display panel.
ʑ
...Spinning is restarted several
times:
Not a fault - unbalanced-load detection system is adjusting the imbalance.
ʑ
...Residual water in the ~
compartment for care products:
Not a fault - the action of the care product is not affected.
Clean the insert if necessary a page 10.
ʑ
...Odours build up in the washing
machine:
Run the L Cottons 90 °C programme without laundry. Use standard detergent.
ʑ
...The³3status display lights
up:
Foam may be escaping from the
detergent drawer:
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
compartment II (not for outdoor or down fabrics).
Reduce the detergent dosage for the next wash cycle.
ʑ
...Loud spinning, vibrations and
walking during the spin cycle:
Are the appliance feet fixed?
Secure appliance feet a Installation instructions.
Transportation safety devices removed?
Remove transportation safety devices a Installation instructions.
ʑ
...Noises emitted during
spinning and emptying:
Clean the detergent solution pump a page 11.
ʑ
...Display panel/indicator lamps
do not function during
operation:
Power cut?
Circuit breakers tripped or fuses blown? Reset the circuit breakers or change
the fuses.
Energy saving mode active? a page 1.
If the fault occurs repeatedly, call the after-sales service.
ʑ
...Programme sequence longer
than usual:
Not a fault - unbalanced-load detection system is adjusting the imbalance by
repeatedly redistributing the laundry.
Not a fault - foam detection system active - several rinse cycles are added.
ʑ
...There is detergent residue
on the laundry:
Occasionally, phosphate-free detergents contain water-insoluble residues.
Select the Rinse programme or brush out the laundry after washing.
Use liquid detergent
13
What to do if ...
ʑ
in Reload mode,
$ Start/Reload flashes very
quickly and an audible signal
sounds:
Water level too high. Close the washing machine door immediately.
To continue, press the $ Start/Reload button.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
Turn the programme selector to Off and remove the mains plug from the socket.
Turn off the tap and call the after-sales service a page 13.
Emergency release e.g. in the event of a power cut
The programme continues when the power supply is restored. However, if the laundry has to be removed, the washing
machine door can be opened as follows:
Risk of scalding
The detergent solution and laundry may be hot. If possible, leave to cool down.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen through the glass.
1. Turn the programme selector to Off and disconnect the mains plug.
2. Empty the detergent solution a page 11.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.
After-sales service
ʑ
If you cannot remedy the fault yourself (What to do if ..., a page 12, 13), contact our after-sales service. We will
always find a suitable solution to avoid unnecessary visits by repair personnel.
ʑ
The contact details of your nearest after-sales service can be found here or in the after-sales service directory
(model-dependent).
GB 0844 8928979 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply.)
ʑ
Please give customer service the product number (E-Nr.) and the production number (FD) of the appliance.
Product number Production number
This information can be found:
on the inside of the washing machine door*/opened service
flap* and rear of the appliance.
*model-dependent
ʑ
Trust the manufacturer's competence. Turn to us.
You will thereby ensure that the repairs are performed by trained service personnel equipped with original repair parts.
Washing machine
en Instruction manual
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