8
Safety instructions
– Read the Instruction manual and Installation instructions and all other information enclosed with the washing
machine and use the machine accordingly.
– Retain the documents for subsequent use.
Risk of electric shock – Only disconnect the mains cable by pulling on the plug, not on the cable itself.
– Only plug in or disconnect the mains plug if your hands are dry.
Danger to life For worn-out appliances:
– Pull out the mains plug.
– Cut through the mains cable and remove complete with plug.
– Destroy the lock on the washing machine door. This will prevent children from
locking themselves in and risking their lives.
Danger of suffocation – Keep packaging, film and packaging parts out of the reach of children.
Risk of poisoning – Keep detergents and care products out of the reach of children.
Risk of explosion – Items of laundry pretreated with cleaning agents containing solvents, e.g. stain
remover/cleaning solvent may cause an explosion after being loaded into the
washing machine.
Rinse items of laundry thoroughly by hand beforehand.
Risk of injury – The washing machine door can become very hot.
– Be careful when emptying hot detergent solution.
– Do not climb onto the washing machine.
– Do not lean on the open washing machine door.
– Do not reach into the drum if it is still rotating.
Consumption values
Programme Load Electricity*** Water***
Programme
duration
***
Cottons 20 °C 9 kg 0.25 kWh 80 l 2B h
Cottons 40 °C* 9 kg 1,05 kWh 80 l 2B h
Cottons 60 °C 9 kg 1.23 kWh 80 l 2B h
Cottons 90 °C 9 kg 2.30 kWh 92 l 2B h
Easy-Care 40 °C* 4 kg 0.69 kWh 60 l 2 h
Mixed Load 40 °C* 3.5 kg 0.47 kWh 49 l 1 h
Delicate/Silk 30 °C 2 kg 0.14 kWh 33 l B h
Wool ü30 °C 2 kg 0.16 kWh 40 l B h
* Programme setting for testing in accordance with applicable standard EN60456.
Note on comparative tests: When testing the test programmes, wash the specified load using the maximum spin speed.
Programme Additional function Load
Annual energy
consumption
Annual water
consumption
Cottons 40/60 °C
Eco Perfect
ć**
9/4,5 kg 219 kWh 11900 l
** Programme setting for testing and energy labelling in accordance with EU directive 2010/30/EU with cold water (15 °C).
*** The values may deviate from the specified values depending on water pressure, water hardness, and inlet temperature,
ambient temperature, type, amount and level of laundry soiling, detergent used, fluctuations in the power supply and
selection of additional functions.
9
Important information
Before washing for the first time
Do not put any laundry in the machine. Turn the tap on. Pour into compartment II:
– approx. 1 litre water
– detergent (dosage according to the manufacturer's instructions for light soiling and according to water hardness)
Set the programme selector to Easy-Care 60 °C and press Start/Pause. At the end of the programme, set the
programme selector to Off.
Protecting the laundry and the machine
– When measuring the amount of all detergents/additives and cleaning agents, always check the manufacturer's
instructions.
– Empty pockets.
– Look out for metal items (paperclips, etc.).
– Wash delicates in a laundry bag (tights, curtains, underwired bras).
– Fasten zips, do up any buttons.
– Brush sand out of pockets and collars.
– Remove curtain fittings or place in the laundry bag.
Loading laundry
Load items of laundry of varying sizes.
Take care not to trap items of laundry between the washing machine door and the rubber seal.
Laundry with varying degrees of soiling
Wash new items of clothing separately.
light
Do not prewash. Where required, select additional function
ĈSpeed Perfect.
If necessary, pretreat stains.
heavy Do not load as much laundry. Select programme with prewash.
Soaking Load laundry of the same colour.
Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions. Set programme
selector to Cottons 30 °C and press Start/Pause. After approx. 10 minutes, press Start/Pause in order to stop the
programme. Once the required soaking time has elapsed, press Start/Pause again to continue the programme or to
select a different programme.
Starching Laundry must not be treated with fabric softener
Starching is possible in all wash programmes if liquid starch is used. Measure starch into the fabric softening
compartment ~ according to the manufacturer's instructions (clean beforehand if necessary).
Dyeing/bleaching
Dye should only be used in normal household quantities. Salt may damage stainless steel. Check the guidelines
provided by the dye manufacturer. Do not bleach laundry in the washing machine.
10
Insert for liquid detergent according to model
Positioning the insert for measuring the amount of liquid detergent:
– Remove the detergent drawer completely a page 10.
– Slide the insert forwards.
Do not use the insert (push it upwards):
– for gel-type detergents and washing powders,
– for programmes with +Prewash or option (Finished in)
Care
ʑ
Machine housing, control panel
– Remove detergent residue immediately.
– Wipe away with a soft, damp cloth.
– Do not clean with a jet of water.
Cleaning the detergent drawer ...
... if it contains detergent or fabric softener residues.
1. Pull out, press down the insert and fully remove the
drawer.
2. To remove the insert: press the insert upwards from below with your finger.
3. Clean the detergent dispenser tray and insert with water and a brush and dry it.
4. Fit the insert and lock it place (push the cylinder onto the guide pin).
5. Push in the detergent drawer.
Leave the detergent drawer open so that any residual water can evaporate.
ʑ
Drum
Leave the washing machine door open so that the drum can dry out.
Use chlorine-free cleaning agent (no steel wool).
ʑ
Descaling Make sure that there is no laundry in the machine.
This should not be necessary if the correct detergent dosage has been used. If it is necessary, however, proceed
according to the descaling agent manufacturer's instructions. Suitable descalers can be obtained via our website or
from our after-sales service (a page 13).
Information on the display panel depending on the model
§: ³± Close the washing machine door properly; laundry may be caught.
§: ³Å, É Turn the tap on fully; supply hose kinked/trapped;
Clean the filter a page 11, water pressure too low.
§: ³µ Detergent solution pump blocked; Clean the detergent solution pump apage 11.
Drainage hose/waste pipe blocked; Clean the drainage hose at the siphon a page 11.
§: ´ Water in the base tub, appliance leaking. Call the after-sales service.
Other displays Switch off the appliance, wait for 5 seconds and switch it back on again. If the display
appears again, call the after-sales service a page 13.
– Risk of electric shock. Disconnect the mains plug.
– Risk of explosion. No solvents.
11
Information about blockages
Detergent solution pump
Set the programme selector to Off and pull out the mains plug.
1. Open and remove the service flap.
2. Remove the drain hose from the retainer.
Remove the sealing cap, allow the detergent solution to flow out.
Push the sealing cap back on.
3. Carefully unscrew the pump cover (residual water).
4. Clean the interior, pump cover thread and pump housing (the impeller in the detergent
solution pump must be able to rotate).
5. Replace the pump cover and screw it on tightly. The handle points upright. Replace the
drain hose in the holder.
6. Refit the service flap and close it.
To prevent unused detergent from flowing straight into the drain during the next wash:
Pour 1 litre of water into compartment II and star the Drain programme.
Drainage hose at the siphon
Set the programme selector to Off and pull out the mains plug.
1. Release the hose clamp and carefully pull off the drain hose (residual water).
2. Clean the drainage hose and siphon connecting piece.
3. Reattach the drainage hose and secure the connection with the hose clamp.
Filter in the water supply
Risk of electric shock
Do not immerse the HydroSafe safety device in water (it contains an electric valve).
Reduce the water pressure in the supply hose:
1. Turn off the tap.
2. Select any programme (except Rinse/Spin //Drain).
3. Press Start/Pause. Let the programme run for approximately 40 seconds.
4. Set the programme selector to Off. Pull out the mains plug.
Clean the filter:
5. Disconnect the hose from the tap.
Clean the filter with a small brush.
and/or on standard and Aquasecure models:
Remove the hose from the rear of the appliance,
Take out the filter with a pair of pliers and clean it.
6. Connect the hose and check for leaks.
Risk of scalding.
– Allow the detergent solution to cool down.
– Turn off the tap.
12
What to do if...
ʑ
Water is leaking out. – Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
ʑ
No water supply.
Detergent not dispensed.
– Start/Pause not pressed?
– Tap not turned on?
– Filter blocked? Clean the filter a page 11.
– Supply hose kinked or trapped?
ʑ
Washing machine door cannot
be opened.
– Safety function active. Programme cancellation? a page 4.
– Rinse Holdc(= no final spin) selected? a page 3, 4.
– Can be opened by emergency release only? a page 13.
ʑ
Programme does not start. – Start/Pause pressed or (Finished in) time selected?
– Washing machine door closed?
– Childlock active? Deactivate a page 5.
ʑ
Detergent solution is not
emptied.
– Rinse Holdc(= no final spin) selected? a page 3, 4.
– Clean the detergent solution pump a page 11.
– Clean drain pipe and/or drain hose.
ʑ
Water not visible in the drum. – Not a fault - water below the visible area.
ʑ
Spin result not satisfactory.
Laundry wet/too damp.
– Not a fault - imbalance monitoring system has cancelled spinning, due to uneven
laundry distribution.
Distribute large and small items of laundry evenly in the drum.
– Reduced Ironing selected? a page 5.
– Too low a speed selected? a Page 5.
ʑ
The programme duration
changes during the wash cycle.
– Not a fault - the programme cycle is optimised for the particular washing process.
That can lead to alterations in the programme duration in the display panel.
ʑ
Repeated spin start-up. – Not a fault - imbalance system is equalising the imbalance.
ʑ
Residual water in the
compartment 0 for care
products.
– Not a fault - the action of the care product is not affected.
– Clean the insert if necessary a page 10.
ʑ
Odour formation in the washing
machine.
– Run the Cottons 90 °C programme without any laundry in the machine. Use
standard detergent for this purpose.
ʑ
1 status indicator flashes.
Detergent may escape from the
detergent drawer
– Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
compartment II (not for outdoor or down fabrics).
– Reduce the detergent dosage for the next wash cycle.
ʑ
Pronounced generation of
noise, vibration and "wandering"
during spinning.
– Are the appliance feet fixed?
Secure appliance feet a Installation instructions.
– Transportation safety devices removed?
Remove transportation safety devices a Installation instructions.
ʑ
Noises during spinning and
emptying.
– Clean the detergent solution pump a page 11.
ʑ
Display panel/indicator lamps
do not function during
operation.
– Power cut?
– Circuit breakers tripped? Switch circuit breakers back on or replace.
– Energy saving mode active?
– If the fault recurs, call our after-sales service.
ʑ
Programme cycle longer than
usual.
– Not a fault - the imbalance monitoring system is equalising the imbalance by
repeatedly redistributing the laundry.
– Not a fault - foam detection system active - adds an additional rinse cycle.
ʑ
Detergent residue on the
laundry.
– In isolated cases, phosphate-free detergents may contain residues which are
non-soluble in water.
– Select Rinse/Spin or brush down the laundry after washing.
13
What to do if ...
ʑ
In Add laundry mode,
Start/Pause flashes very quickly
and a signal sounds
– Water level too high. Not possible to add laundry. Close the washing machine door
immediately if necessary.
– To continue the programme, press the Start/Pause button.
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Set the programme selector to Off and pull the mains plug out of the socket.
– Turn off the tap and call our after-sales service a page 13.
Emergency release e.g. in the event of a power failure
The programme will continue running when the power supply has been restored. However, if the laundry has to be
removed, the washing machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot. It may be necessary to first let the laundry cool
down.
Do not reach into the drum if it is still rotating.
Do not open the washing machine door if water can be seen through the glass.
1. Set the programme selector to Off and pull out the mains plug.
2. Drain the detergent solution a page 11.
3. Pull the emergency release downwards with a tool and release.
Washing machine door can then be opened.
After-sales service
ʑ
If you cannot remedy the fault yourself (What to do if ..., a page 12, 13), please contact our after-sales service.
We will always find a suitable solution to avoid unnecessary visits by repair personnel.
ʑ
The contact details of your nearest after-sales service can be found here or in the after-sales service directory
(depending on model).
– GB 0844 892 8979 (Calls from a BT landline will be charged at up to 3 pence per minute.
A call set-up fee of up to 6 pence may apply).
– IE 01450 2655
ʑ
Please give the after-sales service the product number (E no.) and the production number (FD) of the appliance.
Product number Production number
This information can be found:
on the inside of the washing machine door*/
opened service flap* and rear of the appliance.
*depending on model
ʑ
Trust the manufacturer's technical expertise. Turn to us.
You will thereby ensure that the repairs are performed by trained service personnel equipped with original spare parts
en operating instructions
Washing machine
WAP28360GB
Observe the safety instructions on page 8
Read these instructions and the separate installation instructions before
operating the washing machine
Join the conversation about this product
Here you can share what you think about the Bosch WAP28360GB Washing Machine. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.