Home > IKEA BEKANT Desk > A few years ago I bought a Bekant height-adjustable desk. It has gone well for the few times I adjus...

Question: A few years ago I bought a Bekant height-adjustable desk. It has gone well for the few times I adjusted the height. Now after not using it for a while, I wanted to move the desk in height again. This does not work smoothly, but in small jerks. Down is the same problem. Does your service department have experience with this through other customers who also have the same problem? Your advice please.

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Patrick Lemmens 06-08-2023
No response from =Ikea. Then look for yourself. When measuring the current, the legs indicate 34 Volt. The measurement drew only 24 Volts, so not enough power to make the legs move smoothly. Too weak voltage. Finding a new 35 Volt DC transformer is not easy. But we keep looking. If anyone else has this problem, look no further. The green light on the transformer dims, there is resistance.

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