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Manual IKEA BEKANT Desk

Name: IKEA BEKANT Desk
Brand: IKEA
SKU: BEKANT
Rating: 33 (242 reviews)

Need a manual for your IKEA BEKANT Desk? Below you can view and download the PDF manual for free in English. This product currently has 4 frequently asked questions, 72 comments and has 242 votes with an average product rating of 33/100. If this is not the manual you want, please contact us.

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Manual

BEKANT

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Here you can share what you think about the IKEA BEKANT Desk. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Harald 23-11-2020
Is there any kind of reset ??? Table does not move in either direction. Pressing both buttons for 10 seconds does not help either. Help :-(

reply | This was helpful (176) Read more (Translated by Google)

Philippe 30-11-2020
I have the same problem. Nothing happens to me anymore and even 10 seconds, both buttons don't help. What else can you do?

This was helpful (180) (Translated by Google)

Justus 22-11-2021
Even if this message is now 1 year ago, I'll answer my Bekant desk, I couldn't start up, but it still went down. When I drove it all the way down and then pressed both buttons for 10 seconds, I was able to start it up again normally.

This was helpful (57) (Translated by Google)

Gallus 23-12-2020
I have the same problem. Have already replaced the gray control after 10 months after purchase. Then it worked for almost a year. Unfortunately nothing works anymore. IKEA does not respond to my inquiries either !!

This was helpful (56) (Translated by Google)

[email protected] 02-04-2022
I have the same problem

This was helpful (21) (Translated by Google)

Mateusz 05-10-2022
Had the same problem, which helped me: unplug the power supply for a while (it was about 30-60 seconds for me), then it worked again. Also played with both-keys pressed - maybe that contributed to something, but I don't know. Now he's going again...

This was helpful (10) (Translated by Google)

Pirmin Winiger 14-03-2023
I had the same problem, reset did nothing. The solution was to unplug the power supply and wait 10 seconds, after which it worked again.

This was helpful (5) (Translated by Google)

Åse 04-05-2023
the legs move differently

This was helpful (1) (Translated by Google)

Robert 02-06-2021
The raise and lower function has stopped working. How do I reset?

reply | This was helpful (147) (Translated by Google)

Jan 04-09-2020
The raise and lower function only works now and then. Someone who knows what I can do to make it work. Have checked all cables etc.

reply | This was helpful (67) Read more (Translated by Google)

Line 03-10-2021
Did you find out? I have the same problem, bought it today.

This was helpful (26) (Translated by Google)

Elmar 21-07-2022
For me, the lifting and lowering function only worked a few mm up or down in mini intervals every 10 seconds. A faulty power supply was to blame. Observe the LED on the power supply. If it gets weaker when you press the button, the power supply unit is no longer providing full power. Then have an org. Got the part from a resourceful ebay dealer who had the parts hoarded. He asked a whopping 40 euros for it, but it was worth it to me. Only the table works again.

This was helpful (4) (Translated by Google)

Jan nouwels 30-09-2020
My desk won't go up or down

reply | This was helpful (67) (Translated by Google)

Anette Büsgen 12-04-2021
I can no longer adjust the height. Step 8 in the instructions does not work. One screw can be loosened, but the second screw cannot. Despite many attempts, I cannot change the height. Is there still a possibility now? Or do I have to throw away the desk and buy a new one now?

reply | This was helpful (66) Read more (Translated by Google)

Catherine Chelers 16-08-2022
Hello, I can not adjust the height of the feet. The mid-height screw cannot be operated, it seems totally blocked. Thank you for your help (desktop without up/down button)

This was helpful (10) (Translated by Google)

Roy Laseroms 08-01-2021
My electric Bekant desk can no longer go up or down.

reply | This was helpful (65) (Translated by Google)

Johan 08-11-2019
How do I connect the cables on the raise and lower desk Known? Thanks!

reply | This was helpful (48) (Translated by Google)

Sabine Bludau 07-02-2022
The height adjustment no longer works, neither does the reset. Power is available up to the controller (was just measured), safety plug is plugged in. What can I do?

reply | This was helpful (44) (Translated by Google)

Müller Christa 14-01-2020
The desk only goes down, up only with jerky, very small movements. For 10 cm you need to press 10 times and always wait 10 seconds between each movement. How can the problem be fixed?

reply | This was helpful (43) Read more (Translated by Google)

Oliver Gohlke 02-08-2020
I have the same problem

This was helpful (49) (Translated by Google)

Andrea Brönnimann 11-05-2021
Have the same problem. Have you found a solution?

This was helpful (37) (Translated by Google)

juan 28-02-2021
Hello, the Bekant desk, it worked well for 3 months, normal use and today without having done anything different it has stopped working, checked the cables and connections, toto ok worse it does not work. What should I do?, Since it is under warranty and I do not know how to act. Thanks

reply | This was helpful (26) (Translated by Google)

Andreas Gries 07-08-2020
I want to dismantle the edging desk. Is there a tip on how the plastic dowels and plugs (130885 and 130887) installed in step 4 can be removed again?

reply | This was helpful (17) Read more (Translated by Google)

Linda 31-10-2020
We made a gap with a wrench (not a cross but the other) for so long, sometimes with a hammer and then turned it around until it worked. and pulled out with a pair of pliers

This was helpful (13) (Translated by Google)

tibi04 01-06-2021
Bekant standing desk no longer goes up. The problem is well known at Bekant. ;) :) That's why it's called that.

reply | This was helpful (16) (Translated by Google)

Michael Walther 27-07-2020
I would like to put my Bekant desk on castors. You may be able to unscrew the height-adjustable feet completely, but that should leave an internal thread in which you could insert threaded rollers, does anyone know?

reply | This was helpful (12) Read more (Translated by Google)

Michael Walther 07-03-2021
I found the solution myself, someone might be interested: The table stands on a total of five little feet that can be turned out completely. Commercially available M10 rollers (e.g. for swivel chairs) from the hardware store can be inserted into the remaining internal thread - perfect! :)

This was helpful (26) (Translated by Google)

Regina Findeisen 09-02-2022
I have an electrically height-adjustable desk where the electrical height adjustment stopped working after a short time. What should I do? Dismantle the desk again and take it to Ikea, or is there customer service? Kind regards, Regina Findeisen

reply | This was helpful (9) (Translated by Google)

Louka leclercq 25-08-2019
Hello I would like to know the size of the Allen keys because I lost one

reply | This was helpful (6) (Translated by Google)

Mariola 03-02-2021
I have used this table for about seven weeks, raising and lowering it frequently throughout the day. Now it does not move, it has remained fixed. You did not identify the problem you are having. Can you help me?

reply | This was helpful (6) (Translated by Google)

Michèle de Jong 09-04-2021
I have a screw (step 7) with point 4x (bottom desk) but no holes in the top of the desk. Is that the intention?

reply | This was helpful (6) (Translated by Google)

Pirsu 29-07-2022
The green light on the transformer does not light up. Is the transformer then checked?

reply | This was helpful (6) (Translated by Google)

Katja 12-04-2022
I had the same problem as many other users of this desk. Less than a year old table. Suddenly, the table's electronic lowering / raising function stopped working. TIP. Remove the plug from the wall and put it back on after 15 minutes. Works normally again :)

reply | This was helpful (4) (Translated by Google)

Matthias 07-08-2022
Table does not move in either direction. What can I do?

reply | This was helpful (4) (Translated by Google)

janka 20-08-2021
Have set up a familiar desk, but it does not work when I try to raise and lower it..what have I done wrong? Have followed the instructions for use..thank you in advance

reply | This was helpful (2) (Translated by Google)

Huh 04-09-2021
Hhh

reply | This was helpful (2) (Translated by Google)

Matze 03-03-2022
After 3 months I couldn't adjust the height of the desk anymore. Power available, plug checked, everything OK - still no function. After 2 days it suddenly worked again for the next 6 months, then the next complete failure. The problem has obviously been known for a long time, hence the product name! Due to the large number of failures, one must assume inferior electronics, since both motors will not always fail.

reply | This was helpful (2) Read more (Translated by Google)

Matze 03-03-2022
Disconnect and restore mains voltage several times - eventually it will work again

This was helpful (9) (Translated by Google)

Føkk 03-01-2022
Døkk

reply | This was helpful (1)

Lars 22-02-2022
Had the problem that the plate only spins down. After it was all the way down and I waited a bit, it worked perfectly again. No idea why, but it helped.

reply | This was helpful (1) (Translated by Google)

Wilfried Röhrs 22-05-2020
Known height adjustable on built according to instructions, test everything worked. Desk placed in the designated place and no height adjustment function. All plugs checked and connected. Current measured arrives at the table. Is there a reset function or is there another suggested solution?

reply | This was helpful (0) Read more (Translated by Google)

SB 14-08-2020
For me, pressing both buttons at the same time for 10 seconds helped.

This was helpful (10) (Translated by Google)

Boris 07-03-2021
Bought the table last year - nothing works today. What's really broken here? Nothing works anymore. I've already tried everything.

reply | This was helpful (0) Read more (Translated by Google)

Christian 09-04-2021
Nothing worked for me at the moment either. First you should completely disconnect the table from the power, so just plug it out of the socket. Then press both switches (up and down) simultaneously for 10 seconds. Then plug it back in. If that doesn't work the first time, just repeat.

This was helpful (86) (Translated by Google)

Peter de Vries 09-06-2021
Dear employee, from the Bekant desk, I am missing the mounting screws for the top to the base, 130885 and 130887, of both 6 pieces, is it possible to buy them? Sincerely Peter de Vries 0616535183 [email protected]

reply | This was helpful (0) (Translated by Google)

Pepa 16-07-2021
I have the tabletop and legs for a Bekant desk but all the mounting screws are missing. Is there a way to get them?

reply | This was helpful (0) (Translated by Google)

Valérie Vidal 19-10-2021
I am at step 10 of the assembly. I cannot identify the tool shown. Should it be used to hole the board to prepare for step 11?

reply | This was helpful (0) (Translated by Google)

Peter 21-11-2021
How can the BEKANT desk from IKEA be adjusted in height? Thanks for your information. Peter

reply | This was helpful (0) (Translated by Google)

Bouanich 20-12-2021
Hello, I have a small problem, a small Bekant storage unit, the drawer that touches and forces to close completely

reply | This was helpful (0) (Translated by Google)

キムラリョウタ 06-01-2022
Suddenly it stopped working. What is the reason?

reply | This was helpful (0) (Translated by Google)

Wilma van Beek 07-01-2022
What is the exact function of security key of known electric desk?

reply | This was helpful (0) Read more (Translated by Google)

Jan Jansen 26-01-2022
The function of the security key is that the desk is blocked from changing height (when there is no key in it).

This was helpful (0) (Translated by Google)

MC 01-03-2022
Hello blocked office no longer goes up and down. Something to reset it? Is it possible to adjust it at least manually to the right height?

reply | This was helpful (0) (Translated by Google)

Jp 07-03-2022
The IKEA BEKANT electric table only rises jerkily

reply | This was helpful (0) (Translated by Google)

もえい 16-03-2022
Ah

reply | This was helpful (0) (Translated by Google)

Stefan O. 31-03-2022
Having the same problem as most here: Height adjustment mechanism worked great for a while then suddenly stopped after a few months. It's not the power connection, it's not the weight, location, relocation, twisted legs, etc. 10 second reset on both buttons to no avail. The last thing I tried was unplugging it for 10 minutes - after that it actually worked again. The question is how long.

reply | This was helpful (0) (Translated by Google)

john luca nießen 08-04-2022
hello, does it matter how you connect the cables to the desk?

reply | This was helpful (0) (Translated by Google)

Mogens 11-04-2022
The table does not move up or down any longer ? is it possible to fix it ?

reply | This was helpful (0)

Mogens 15-04-2022
When the up/Down funktion does not work it must be reset. Take of Power supply and wait until the green light at the controlbox is off. Connect Power supply and the table funktion should work.

reply | This was helpful (0)

Peter Hemmsen 25-04-2022
My desktop can not run up, I need to reset the desktop, how to do Peter

reply | This was helpful (0) (Translated by Google)

Belen 06-05-2022
I was looking for information on how to raise and lower the height of the table, not the complete assembly

reply | This was helpful (0) (Translated by Google)

Andi 17-05-2022
Hello, I must have lost my key when I moved. What can I do now? Can you reorder it? Help :(

reply | This was helpful (0) (Translated by Google)

Sorsa 09-06-2022
I lost the security key for the Bekant desk. Anyone know how I can order it?

reply | This was helpful (0) (Translated by Google)

Dominique Jacobs 25-06-2022
I don't understand how you attach the feet to the board. thank you for helping me

reply | This was helpful (0) (Translated by Google)

Mateusz 07-08-2022
I assembled the desk in accordance with the assembly instructions. After activating the lift, 1 leg moved a centimeter high, while the other one continues causing a slant. I am concerned about the metal bending, so I do not try to lift any further. It needs a reset to lower it. After all, the pattern begins anew. What can I do?

reply | This was helpful (0) (Translated by Google)

にほんのひと 24-01-2023
Do I need a hammer for assembly?

reply | This was helpful (0) (Translated by Google)

Marianne Christiansen 01-02-2023
Having very big problems with it being violently unstable! It welds at the slightest touch, even if it has been driven all the way to the bottom. What do you do about it???

reply | This was helpful (0) (Translated by Google)

Денис 13-02-2023
I pulled out the plug, waited 60 seconds, turned the contacts over and it worked!

reply | This was helpful (0) (Translated by Google)

Der wichtigste Ikea Kunde 16-02-2023
The height adjustment function does not work for me. The green light on the power supply does not light up either. Which solution is the most sensible? Send back? New power supply?

reply | This was helpful (0) (Translated by Google)

Patrick Lemmens 12-07-2023
A few years ago I bought a Bekant height-adjustable desk. It has gone well for the few times I adjusted the height. Now after not using it for a while, I wanted to move the desk in height again. This does not work smoothly, but in small jerks. Down is the same problem. Does your service department have experience with this through other customers who also have the same problem? Your advice please.

reply | This was helpful (0) Read more (Translated by Google)

Patrick Lemmens 06-08-2023
No response from =Ikea. Then look for yourself. When measuring the current, the legs indicate 34 Volt. The measurement drew only 24 Volts, so not enough power to make the legs move smoothly. Too weak voltage. Finding a new 35 Volt DC transformer is not easy. But we keep looking. If anyone else has this problem, look no further. The green light on the transformer dims, there is resistance.

This was helpful (0) (Translated by Google)

Göran Scharmer 17-08-2023
Can you screw a Bekant desk top onto another frame (in my case: IKEA's Galant desk) with ordinary screws or do you need special fittings?

reply | This was helpful (0) (Translated by Google)

More about this manual

We understand that it’s nice to have a paper manual for your IKEA BEKANT Desk. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact IKEA. They might be able to provide an original manual. Are you looking for the manual of your IKEA BEKANT Desk in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	IKEA
Model	BEKANT
Category	Desks
File type	PDF
File size	1.45 MB

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Frequently Asked Questions about IKEA BEKANT Desk

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

What is the best way to disassemble my IKEA product? Verified

IKEA states that the best way to disassemble their products is to follow the instructions backwards.

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There is a screw/plug/nail missing from my IKEA product. Where can I get a replacement? Verified

Every IKEA has a section where you can take free screws, plugs and other fixings.

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I want to remove a wooden dowel from my IKEA product, but I can't get it out. What should I do? Verified

It's best to use a pair of pliers and use light pressure to remove the dowel. Don't squeeze too hard, or else the dowel will lose its grip.

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What is the ideal height of an office chair relative to a desk? Verified

To achieve an optimal sitting position the chair should be at a height that your feet are flat on the floor and your upper and lower legs are at a 90 degree angle. While in this position, touch your collar bone and let your arm hang along your body. The height of your elbow is the ideal height of your desk.

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