Question: Hey! I only get sound in either right or left but not in both at the same time. In the beginning I got sound in both but then first put the left off then I paired again but then only the left & not the right worked. What could this be due to? Sincerely Veronica

This was helpful (101) | Asked for Andersson TEW-300 Headphone
Catrine Wilny 08-01-2020
After pairing, it can only be heard in the upper shell. Has paired several times but the same problem. What do I do?

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Linda Johansson 24-01-2020
Anyone got it right ?? Have the same problem, do not get sound in both, but only in hay or wee but not both at the same time :( sooo noisy when I just bought them

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Moa stifors 21-02-2020
I've had the exact same problem but I fixed it now. Turn off the headphones & then after that you hold on the touch surface for 10 seconds because then you erase the memory of them (they should flash a few times). After that you put them in the shell. Then you go to bluetooth and press "Forget device" and then you pick up the headphones and hold on the touch surface for 2-5 seconds then the right headphone should flash and then you turn on bluetooth and connect to the headphones then they should play in both

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Fredrik B 12-01-2020
Hi Veronica, Did you come up with a solution? I have exactly the same problem with my headphones. / Fredrik

This was helpful (28) (Translated by Google)

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