Manual Panasonic SV-MP100V Mp3 Player

Manual

4

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Consumer Electronics Company,

Division of Panasonic Corporation of North America

One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Portable Audio Products Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic

Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the

warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of

original purchase (“warranty period”), at its option either (a) repair your product with new or

refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace

will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty

period, there will be no charge for parts. You must mail-in your product during the warranty period. This

Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).

This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This

warranty is extended only to the original purchaser of a new product which was not sold “as is”.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the product to:

Panasonic Service Company

Customer Servicenter

Suite B

4900 George McVay Drive

McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax

(787)-768-2910.

When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the

original carton. Include a letter detailing the complaint and provide a day time phone number where you

can be reached.

Product or Part Name

All Portable Audio Products except item listed below

Rechargeable batteries (in exchange for defective item)

Parts

One (1) Year

Ten (10) Days

Labor

One (1) Year

Not applicable

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO

FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DTAE OF PURCHASE. AMOUNT PAID

AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGE FOR THE REPAIR OF ANY UNIT RECEIVED

WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER

normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which

occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures

which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty

installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line

surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as

hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a

Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM

THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.

(As examples, this

excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data

or other memory or recorded content. The items listed are not exclusive, but are for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,

ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or

limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state

to state. If a problem with this product develops during or after the warranty period, you may contact

your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the

warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

Obtain Product Information and Operating Assistance; locate your nearest

Dealer or Servicenter; purchase Parts and Accessories; or make

Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

Purchase Parts, Accessories and Instruction Books online for all Panasonic

Products by visiting our Web Site at: http://www.pasc.panasonic.com

or, send your request by E-mail to: [email protected]

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

Customer Services Directory

Accessory Purchases

Service in Puerto Rico

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

Limited Warranty (ONLY FOR CANADA)

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

PANASONIC/TECHNICS PRODUCT - LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect, or at its option, replace the product for a period as stated below

from the date of original purchase.

This warranty does not apply to products purchased outside Canada or to any product which has

been improperly installed, subjected to usage for which the product was not designed, misused or

abused, damaged during shipping, or which has been altered or repaired in any way that affects

the reliability or detracts from the performance, nor does it cover any product which is used

commercially. Dry cell batteries are also excluded from coverage under this warranty.

This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of

date of original purchase is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE.

IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or

consequential damages, or the exclusion of implied warranties, so the above limitations and

exclusions may not be applicable.

Technics Audio Product One (1) year, parts and labour

Panasonic Audio & DVD Product One (1) year, parts and labour

Accessories including rechargeable batteries Ninety (90) days

LIMITATIONS AND EXCLUSIONS

Panasonic Canada Inc.

12111 Riverside Way Richmond, BC V6W 1K8

Tel: (604) 278-4211

Fax: (604) 278-5627

Richmond, British Columbia

Panasonic Canada Inc.

5770 Ambler Dr. Mississauga, ON L4W 2T3

Tel: (905) 624-8447

Fax: (905) 238-2418

Mississauga, Ontario

Panasonic Canada Inc.

3075, rue Louis A. Amos Lachine, QC H8T 1C4

Tel: (514) 633-8684

Fax: (514) 633-8020

Lachine, Québec

Panasonic Canada Inc.

6835-8th St. N. E. Calgary, AB T2E 7H7

Tel: (403) 295-3955

Fax: (403) 274-5493

Calgary, Alberta

For product operation and information assistance,

please contact your Dealer or our Customer Care Centre

at: Telephone #: (905) 624-5505

Fax #: (905) 238-2360

Web: www.panasonic.ca

For product repairs, please contact one of the following:

• Your Dealer who will inform you of an authorized Servicentre nearest you.

• Our Customer Care Centre at (905) 624-5505 or www.panasonic.ca

• A Panasonic Factory Servicentre listed below:

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.

WARRANTY SERVICE

SVmp100V0119En05.1.197:52PMページ4

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