When I connect a headphone to my device it doesn't work properly, what can I do?

"It is possible that dirt has amassed in the opening where the headphone is connected, preventing it from making proper contact. The best way to clean this is with compressed air. When in doubt, have this done by a professional."

This was helpful (1547)

Petri 20-12-2023
JBL 52bt
why doesn't the headset stay on, i.e. the indicator light goes off and the headset goes silent?

reply | This was helpful (61)(Translated by Google)
Fardowsa 20-12-2023
Exibel tenorite
I try everything not working

This was helpful (11)(Translated by Google)
Hilkka Kalliokoski 20-09-2024
Jbl 130NC TWS
The phone indicates that the headphones are connected, but the sound does not go to the buttons. Even if the headphones are active. The application is in use

reply | This was helpful (33)(Translated by Google)
GJ 21-10-2023
CGV
the green and blue LEDs on the docking station stay on constantly... when the headset is removed and I have done what is necessary to connect it...

reply | This was helpful (28)(Translated by Google)
Lenka 13-09-2025
Energy sistem MP3 clip vs. Headphones Sony Bluetooth WH-CH520,
Hello, I tried everything - my headphones are new, mp3 clip is new. But after many attempts still no connection between them. I have tried to connect different headphones - working well. Tried connect my Sony headphones to different device - no problem. So why they cannot work together? What can be the issue? I tired turning it off on on again nothing works. And connections with different devices are smooth within seconds. What can be a problem here? thank you for your help.

reply | This was helpful (20)
Plet Raymond 23-05-2024
Qilive exclusive design headphone BT V2 Q 1008
Contact at first difficult and now no longer works

reply | This was helpful (18)(Translated by Google)
Inês Silva 19-11-2023
Sunstech MP3 Dedalo III 8GB
The USB cable connects, but the MP3 does not load or download music. What do I do?

reply | This was helpful (11)(Translated by Google)
lê thị yến 28-10-2023
wi-xb400
While listening to music, the song plays back many times

reply | This was helpful (10)(Translated by Google)
Raffin 23-11-2025
Muse bluetooth M282 CTV
Why does my headset no longer charge even though it is brand new?

reply | This was helpful (5)(Translated by Google)
Jan Rude Bjørke 18-09-2024
JBL Tune 760NC
When I charge the device with USB cable, it stops charging after a couple of minutes. It only gets 10% charged

reply | This was helpful (5)(Translated by Google)
jonas 12-12-2025
jh2
when charging, only the red light is on, when trying to connect bluetooth, it does not see it

reply | This was helpful (3)(Translated by Google)
小山康夫 27-11-2025
HP-W265Z
When connected to a computer, a message appears indicating that it is connected, but no audio is heard. I used to use it wired, but the operation became unstable, so I was thinking of using it wirelessly.

reply | This was helpful (0)(Translated by Google)