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Manual Neff B27CR22G0B Oven

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Manual

Troubleshooting en

17 Troubleshooting

You can rectify minor faults on your appliance yourself.

Read the troubleshooting information before contacting

after-sales service. This will avoid unnecessary costs.

WARNING‒Risk of injury!

Improper repairs are dangerous.

▶ Repairs to the appliance should only be carried out

by trained specialist staff.

▶ If the appliance is defective, call Customer Service.

WARNING‒Risk of electric shock!

Incorrect repairs are dangerous.

▶ Repairs to the appliance should only be carried out

by trained specialist staff.

▶ Only use genuine spare parts when repairing the

appliance.

▶ If the power cord of this appliance is damaged, it

must be replaced by trained specialist staff.

17.1 Malfunctions

Fault Cause and troubleshooting

The appliance is not

working.

The circuit breaker is faulty.

▶

Check the circuit breaker in the fuse box.

There has been a power cut.

▶

Check whether the lighting in your kitchen or other appliances are working.

Electronics fault

Briefly disconnect the appliance from the power supply by switching off the fuse.

Reset the basic settings to the factory settings.

→"Basic settings", Page15

"Language English"

appears on the dis-

play.

There has been a power cut.

▶

Configure the initial configuration settings.

→"Initial use", Page10

"-H-" or "-h-" appears

on the display.

Cooking compartment too hot for operating mode.

Wait until the appliance has cooled down.

Start the operating mode again.

The appliance cannot

be switched on; ⁠

appears on the dis-

play.

Automatic childproof lock or childproof lock is activated

▶

Press and hold the ⁠button until "Childproof lock deactivated" appears on the display.

Appliance will not

start or cuts out dur-

ing operation.

Different causes are possible.

▶

Check any notifications that appear on the display.

→"Displaying information", Page11

Malfunction

▶

Call the after-sales service.

→"Customer Service", Page24

The appliance is not

heating; ⁠ appears

on the display.

Demo mode is activated in the basic settings.

Briefly disconnect the appliance from the power supply by switching the circuit breaker in

the fuse box off and then on again.

Deactivate Demo mode within the next 3 minutes in the

→"Basic settings", Page15.

There has been a power cut.

▶

Open and close the appliance door once after a power failure.

a The appliance will perform a self-test, after which it will be ready to use.

Time not displayed

when appliance

switched off.

Basic setting has been changed.

▶

Change the basic setting for the clock display.

→"Basic settings", Page15

Appliance door can-

not be opened.

The cleaning function locks the appliance door; ⁠is lit on the display.

▶

Allow the appliance to cool down until ⁠ goes out on the display.

→"Self-cleaning function", Page17

The childproof lock locks the appliance door.

▶

Use the ⁠button to deactivate the childproof lock.

→"Childproof lock", Page13

You can switch off the lock in the basic settings.

→"Basic settings", Page15

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Specifications

Brand	Neff
Model	B27CR22G0B
Category	Ovens
File type	PDF
File size	5.73 MB

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Frequently Asked Questions about Neff B27CR22G0B Oven

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

My oven does not get warm enough, what should I do? Verified

The thermostat makes sure the ovens heats up to the designated temperature. It is likely that the thermostat is defective. Have it replaced. When in doubt, contact the manufacturer.

This was helpful (2771) Read more

What is pyrolysis? Verified

Some ovens are equipped with a pyrolysis function. This is a cleaning system that burns dirt and fat in the oven by using very high temperatures. After pyrolysis, all the dirt will have turned to ash and can be easily removed. If the oven has a pyrolysis function, it is advisable to use it 3 to 4 times a year to keep the oven clean.

This was helpful (2706) Read more

Can I prepare several items simultaneously by using more grill trays? Verified

Technically this is possible. However, it depends on the type of food if you need to adjust the preparation time or swap the trays halfway during the preparation.

This was helpful (690) Read more

When I use the oven there often food remains that fall on the bottom, causing smoke. How can I prevent this? Verified

Many ovens come with both a grid and a baking tray. When food is prepared on the grid, the baking tray can be placed on the bottom to prevent food remains from burning and causing smoke.

This was helpful (664) Read more

Smoke is accumulating in the oven when warming up, why is that? Verified

Probably there are food remains from previous use left in the oven. Especially greasy food remains can generate smoke when heated. Clean the oven thoroughly.

This was helpful (662) Read more