Below you can find all brands of Tents for which we have manuals available. Click on your brand for a list of all models. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your brand not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
Can I store my tent when it's wet? Verified
Only for very short periods of time. When a tent is stored while wet for a week or longer, it can get moldy. This is harmful for your tent and possibly your health.
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How do I impregnate a tent? Verified
Pitch the tent, clean the cloth and let it dry. Apply the impregnation agent on the cloth with a plant sprayer or other spray. It is also possible to use a paint roller or brush. The cloth needs to be fully saturated with the impregnation agent. Also treat the inside of the tent. Thoroughly clean any windows with a moist cloth. Do not let the impregnation agent dry on it. Let the tent cloth fully dry. Repeat the treatment if needed.
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Can I repair a tear or hole in the canvas of my tent myself? Verified
There are special pieces of self-adhesive patches of cloth available for synthetic tent canvases. Stick one of these patches on both sides of the hole or tear. For cotton tent canvases or mixed material tent canvases it's best to use patches that can be ironed on. This will require an iron.
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The zipper of my tent won't run smoothly, what can I do? Verified
When a zipper is running smoothly, use a dry PTFE spray or silicone spray. Do not spray onto the cloth and preventively spray to prevent future problems.
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What tent pegs are best to use for which surfaces? Verified
On grassland or forest surfaces you can use semi circular or plastic pegs. On rocky surfaces you need to use rock pegs. On clay surfaces you can use semi circular, plastic or universal pegs. On gravel surfaces you need semi circular or universal pegs and on sand you need to use wooden pegs.
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There are water drops on the inside of the tent, does this mean it is leaking? Verified
No, this is probably condensation. Make sure the tent is properly ventilated to keep condensation at a minimum.
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The impregnation agent leaves white stains or a white haze on the tent cloth, what can I do about this? Verified
If the agent leaves a white haze or white stains on the tent cloth, this means you have applied more impregnation agent on those areas. This is not harmful and the stains often disappear over time. It is not advisable to use less impregnation agent to prevent stains. The cloth needs to be fully saturated with the impregnation agent to give good results.
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