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Manual AfterShokz Trekz Air Headphone

Name: AfterShokz Trekz Air Headphone
Brand: AfterShokz
SKU: Trekz Air
Rating: 67 (83 reviews)

Need a manual for your AfterShokz Trekz Air Headphone? Below you can view and download the PDF manual for free in English. This product currently has 8 frequently asked questions, 91 comments and has 83 votes with an average product rating of 67/100. If this is not the manual you want, please contact us.

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Manual

TREKZ AIR

User Guide I Manual de uso I Mode d’emploi

Bedienungsanleitung I Manuale Utente I Guia do utilizador



Microphone 1

Micrófono 1

Microphone 1

Mikrofon 1

Encendido

Bouton d'alimentation

Ein/Aus

Volume

Power

Botón para subir volumen

Volume

Lautstärke

Charging Port

Micro-USB

Charging Port

Mikro-USB

LED Indicator

Indicador LED

Indicateur LED

LED-Anzeige

Multifunction Button

Botón multifunción

Bouton multifonction

Multifunktionstaste

Microphone 2

Micrófono 2

Microphone 2

Mikrofon 2

PAK-MU0000272R

Charg

LED I

ndica

dica

LED-A

n B

utto

Botón multi

unción

Bouton multifonctio

Multi

unktions

taste

Microp

óf

Micro

Mikr

Part number

AS650 20Hz~20KHz

Specifications

Speaker type

Frequency response

Bone conduction transducer

ENGLISH

1. Charge

2. Pair

3. Connect

Charge the headphones with the included micro-USB cable. The LED light

will turn from red to blue when charging is complete.

Start with your headphones off. Enter pairing mode by pressing and

holding volume+ until Audrey says “pairing” and the LED light flashes red

and blue.

Open your device’s Bluetooth® menu and select “Trekz Air By AfterShokz.”

Audrey says “Connected” and the LED light will flash blue one time.

Let us take care of you! We’ve got your back against defects.

Multifunction Button (A)

Play/pause music Click once

One beep

Skip to next song

Double-click

while music is playing

One beep

Answer/end call Click once

Two / One beep

Answer call waiting and put

the current caller on hold

Answer call waiting and

hang up on current caller

Click once

to switch between callers

One beep

Press and hold for 2 seconds One beep

Reject a call Press and hold for 2 seconds Two beeps

Device beep

Prompt device assistant Press and hold for 2 seconds

Redial last number Double-click “Last number redial”

Function Action Prompt/“Audrey Says™”Function Action Prompt/“Audrey Says™”

How To Set Up Trekz Air

“Welcome to Trekz Air.”

Power on

Press and hold volume+ for 3

seconds.

Power off “Power off”

Press and hold volume+ for 3

seconds.

Press and hold both buttons for

2 seconds while on a call

Press and hold both buttons for

3 seconds while music is playing

Click the volume up or down button

while music is paused

Click the volume up or down button

to adjust volume

Mute

“Mute on” or “Mute off”

Change EQ

setting

“Equalization changed”

“Battery high, medium,

low (or) charge me”

Adjust volume

One beep

Check battery

status

AfterShokz LLC,1 Adler Drive,East Syracuse, NY 13057.

Manufacturer

LED Indicator

Solid red Charging

Solid blue Charging complete

Flashes red and blue Pairing mode

Flashes blue Incoming call

Flashes red every 2 minutes Low battery

Optional Accessories

Earplugs (D)

Use with headphones in environments where it is safe to block out ambient noise,

such as on a train or airplane.

1. Roll earplugs firmly between fingers and place in ears.

2. To adjust EQ settings to reduce or enhance bass while wearing earplugs, press

and hold volume up and down buttons simultaneously.

3. Switch EQ to normal condition when you take out the earplugs.

How To Reset Your Headphones

1. Start with your headphones off

2. Enter pairing mode by pressing and holding volume+ until Audrey says “Pairing”

and the LED light flashes red and blue.

3. Press and hold the multifunction button, volume+ button and volume- button

(all three buttons) simultaneously for 3-5 seconds, until you hear two beeps or

feel vibrations.

4. Turn your headphones off. Trekz Air is now reset and can be re-paired to your device.

More information:

bit.ly/ASMultipoint

Volume Up / Power Button (B); Volume Down Button (C)

Multipoint pairing allows Trekz Air to be connected to two devices at once,

allowing users to seamlessly transition between the two.

1. Start with your headphones off.

2. Press and hold volume+ until Audrey says “Pairing” and the LED light flashes red and blue.

3. Press and hold the multifunction button and volume+ button for 3 seconds.

Audrey says "Multipoint Enabled."

4. Open your first device's Bluetooth menu and select Trekz Air by AfterShokz.

Audrey says "Connected"

5. Turn your headphones off.

6. Re-enter pairing mode by pressing and holding volume+ until Audrey says “Pairing” and

the LED light flashes red and blue.

7. Open your second device's Bluetooth menu and select Trekz Air by AfterShokz.

Audrey says "Connected."

8. Turn your headphones off.

9. Turn your headphones on, Your headphones are now connected to both devices.

Muiltipoint Pairing

Bluetooth® version Microphone

Sensitivity

100 ± 3dB

-40dB ± 3dBBluetooth® v4.2

Warranty

Weight

Battery

2 years

1.06 oz

Up to 20 days

2400MHz~2483.5MHz 4dBm

A2DP, AVRCP, HSP, HFP

Frequency band Maximum output power

Continuous play Standby time

Charge time

Compatible profiles

Battery Capacity

Maximum Charge Voltage

Speaker Impedance

5.25 V

11.4 omh

Water-resistance IP55

183 mAh

Rechargeable lithium ion

Up to 6 Hours

2 hours

Wireless range

33 ft (10m)

Rating

Let us know what you think about the AfterShokz Trekz Air Headphone by leaving a product rating. Want to share your experiences with this product or ask a question? Please leave a comment at the bottom of the page.

Are you satisfied with the AfterShokz Trekz Air Headphone?
Yes No

67%

33%

83 votes

Join the conversation about this product

Here you can share what you think about the AfterShokz Trekz Air Headphone. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Carme 30-11-2019
could someone tell me how to change the language of the aftershokz treking air headphones thanks

reply | This was helpful (126) Read more (Translated by Google)

Manuel 06-06-2020
How I change language

This was helpful (98) (Translated by Google)

Manuel 06-06-2020
How I change language

This was helpful (42) (Translated by Google)

Yoandy 04-11-2019
I would like to know if someone could tell me how to change the language of the aftershokz headphones thanks

reply | This was helpful (112) (Translated by Google)

R BOUTBOUL 12-07-2019
By manipulating I changed the language by mistake. It is now in Chinese. Which can tell me how to go back

reply | This was helpful (94) (Translated by Google)

かなみ 19-08-2020
No matter what I do with the blinking purple, which is neither red nor blue, the power does not even turn off. What should I do now?

reply | This was helpful (73) (Translated by Google)

Fabio 26-05-2020
I don't know what button combinations press and change the language to Chinese. How do I return to English or Spanish? Can somebody help me? Thankful

reply | This was helpful (68) (Translated by Google)

ishida 10-05-2020
Please tell me in detail how to connect two devices at the same time.

reply | This was helpful (52) Read more (Translated by Google)

ふじはな 07-11-2021
Please tell me in detail how to connect two devices at the same time.

This was helpful (12) (Translated by Google)

daniel Fers 25-06-2020
Hello , I saw that we could change the language, but there is no mention of choice, French is automatic? thank you for your reply. have a nice day.

reply | This was helpful (47) (Translated by Google)

Omar Lugo 22-12-2019
How do I change the language from my hearing aids to English?

reply | This was helpful (44) (Translated by Google)

Carme 30-11-2019
could someone tell me how to change the language of the aftershokz trekz air headphones thanks

reply | This was helpful (26) (Translated by Google)

Catello Parlato 01-04-2020
I would like to know how is the procedure for connecting my mobile phone to the aftershokz titanium headphones

reply | This was helpful (26) (Translated by Google)

Sandra Romero 19-03-2021
Hello, they no longer charge, I connect them to recharge the battery but it does not charge them, I turn them on h the minutes are discharging

reply | This was helpful (26) (Translated by Google)

Isabelle 26-02-2022
My Aftershokz no longer turns on, even though it has been fully charged and is less than 6 months old. I haven't handled it since my last use (it stayed on my desk), and it's the 2nd device that does this to me :(((. Thank you in advance for your help...

reply | This was helpful (23) Read more (Translated by Google)

Eva Seitner 10-10-2022
I have the same problem. Doesn't light up blue or red and won't turn on.

This was helpful (6) (Translated by Google)

André 19-01-2020
I have successfully paired my aftershokz headset to my phone and it works great. However, it does not work on the Bouygues Bbox. It is detected, connected after pairing but no sound comes out? does anyone have the solution. Thank you

reply | This was helpful (19) (Translated by Google)

Alain FORT 02-01-2021
Hello, I have Trekz Air from Aftershokz, I would like to put the language in French, how should I proceed THANKS

reply | This was helpful (19) (Translated by Google)

Samson 23-10-2020
I can't change the language of AUDREY, I would like French; How to do ? I tried to apply the indicated process, but it is still a language that I do not understand that is spoken; Thank you please

reply | This was helpful (15) (Translated by Google)

Franzisca Mackowiak 30-01-2020
My aftershokz no longer appears as a Bluetooth device on my iPhone.

reply | This was helpful (13) Read more (Translated by Google)

Torsten Fregin 23-12-2021
I can't connect my Aftershoks to my phone?

This was helpful (2) (Translated by Google)

Juan 15-04-2021
I would like to change the language of the headphones from aftershokz to Spanish. Thank you.

reply | This was helpful (12) (Translated by Google)

Luz 19-04-2021
I need to change the language of my headphones, how can I do?

reply | This was helpful (12) (Translated by Google)

Marie 27-11-2020
How to turn off the headphones to save battery? Thank you

reply | This was helpful (10) (Translated by Google)

Philippe DE CAMARET 10-01-2021
How to have the manual in French and change the language?

reply | This was helpful (8) (Translated by Google)

Erick GIBOIN 03-07-2021
Hello, the Trekz AIR cannot be recharged correctly, you have to start over several times. Disconnect and reconnect the cable do you have a solution. I just exchanged it as a guarantee and same problem. Thank you

reply | This was helpful (6) (Translated by Google)

Manuel 06-06-2020
How do I change the language? Thanks

reply | This was helpful (5) Read more (Translated by Google)

Andres 29-06-2020
In paring mode you double click on the side multifunction button. In my case there are only like 5 languages. 4 oriental and english. I repeated the operation until I got to English.

This was helpful (20) (Translated by Google)

christian 07-06-2021
Also language problem because Audrey is in Japanese! How to change language? I do not hear any music when pressing the "multifunction" button ...

reply | This was helpful (5) (Translated by Google)

Lu 01-03-2021
My left earphone does not work and the button yes, someone has an idea why !!!

reply | This was helpful (4) Read more (Translated by Google)

Fred 19-07-2022
My left side doesn't work either, do you have a solution yet?

This was helpful (2) (Translated by Google)

Elke Slaats 08-06-2020
My aftershokz earphones suddenly don't charge anymore. Light blinks neither blue nor red. I've already tried different types of charging cables and no difference. What could be the problem?

reply | This was helpful (3) (Translated by Google)

Jose 24-12-2020
How to change language titanium

reply | This was helpful (2) (Translated by Google)

Patrick COHEN 15-10-2021
Hello how to change the language? mine is in Japanese !!

reply | This was helpful (2) (Translated by Google)

SEIICHI ITO 01-12-2020
Very convenient

reply | This was helpful (1) (Translated by Google)

Luis Rivera 20-03-2021
Hello, the product is excellent, the only detail is they do not share the way to change the batteries and mine only last 24 to 30 hours between stanby plus GPS indications. If anyone knows how to change the batteries, I would be very grateful if you pass any information.

reply | This was helpful (1) (Translated by Google)

Philippe Baietto 10-02-2023
Good morning , under Microsoft-team, when I mute (microphone cut) I have a regular beep in my headphones. How to delete it? THANKS My device is the aftershokz helmet THANKS

reply | This was helpful (1) (Translated by Google)

Marcel 08-09-2019
The aftershokz does not make contact with the iPhone bluetooth. What could be the problem ?

reply | This was helpful (0) Read more (Translated by Google)

Maria Beekhuis 28-07-2020
Lights are no longer lit and it no longer makes contact with my iPhone? Help? What should I do? Has always done it!

This was helpful (0) (Translated by Google)

Aldo Pagliaro 28-11-2019
I would need to receive a PDF of the Aftershock Trekz Titanium headphones instruction manual. Please send them to [email protected] ?? Thank you very much AP

reply | This was helpful (0) (Translated by Google)

Aldo Pagliaro 28-11-2019
TREKZ Headphone Manual ..... I downloaded the manual from your web page but I only see the front of the brochure .... where is the back ??? That's why, as per my previous email, I would kindly ask you for a complete PDF front and back of the INSTRUCTIONS TREKZ headphones. Thanks again AP

reply | This was helpful (0) (Translated by Google)

Paola 23-01-2020
How can I disable the last number call function from the headphones? If I'm wrong to press instead of going on with the music, the phone call starts. Thanks

reply | This was helpful (0) (Translated by Google)

Rogelio Sandoval 29-03-2020
How do I go back to the previous song? Thanks

reply | This was helpful (0) (Translated by Google)

Carla sacco 06-05-2020
Request: Can I connect headphones to the Kindle Oasis for voice reading of books? How can I do? Ps: the headphones are already connected to the iPhone as well. Thanks!

reply | This was helpful (0) (Translated by Google)

Germán 16-06-2020
Kind regards. I need to know how to change the language of the hearing aids. Thanks

reply | This was helpful (0) (Translated by Google)

Giovanni Grande 06-07-2020
can i pair two headphones to the same mobile phone?

reply | This was helpful (0) (Translated by Google)

andrey 02-08-2020
The power button does not work for me, and so out of nowhere I stop doing it

reply | This was helpful (0) Read more (Translated by Google)

Fabiola 01-09-2020
I carried out the procedure indicated by Andres and it worked: In paring mode, you double-click the side multifunction button. In my case there are only like 5 languages. 4 oriental and English. I repeated the operation until I got to English.

This was helpful (0) (Translated by Google)

juergen Gehbauer 16-08-2020
I bought an Aftershokz Xtrainerz swimming mp3-player, open-ear bone-conduction headphones I am very happy but I cannot download any music every time I plug into the computer I have no internet !!! what can I do ???

reply | This was helpful (0) (Translated by Google)

camille marie 18-09-2020
I dissociated the headphones from the phone (samsung) and then resected. now in pairing mode they are no longer paired. how can I do?

reply | This was helpful (0) (Translated by Google)

Víctor m. Parcero 28-11-2020
Good morning, the volume button is damaged, it no longer clicks and I can not turn them on, they do not show signs of life, I had them charging for a couple of days and nothing, where can I send to repair in Spain, they have a couple months of time

reply | This was helpful (0) (Translated by Google)

thierry CASLOT 06-12-2020
Hello, Can you explain to me again how to change the language on this helmet. thank you for your comeback

reply | This was helpful (0) (Translated by Google)

Victor 13-12-2020
Because they unlink and then no mobile phone that annoys them can find them via bluetooth

reply | This was helpful (0) (Translated by Google)

denise martin 16-12-2020
when charging it with the universal charger it flashes red and blue, does that mean that the universal charger is broken and the mp3 is not charging? THANK YOU FOR YOUR REPLY

reply | This was helpful (0) (Translated by Google)

Lilian touzé 25-12-2020
Hello I cannot connect my headphones to my fit bit watch Does anyone have a solution? Thank you for your help

reply | This was helpful (0) (Translated by Google)

Philippe DE CAMARET 10-01-2021
How to get the manual in French and change the language?

reply | This was helpful (0) (Translated by Google)

Marconi ines 28-01-2021
I would like to know the assistance centers in Italy in the province of monza brianza or Milan of the aftershoks trekz titanium earphones because the right earphone does not work and the product is still under warranty

reply | This was helpful (0) (Translated by Google)

maurizio 18-02-2021
how do you change the language

reply | This was helpful (0) (Translated by Google)

Servicio tecnico 05-03-2021
I need to repair the after shokz, could you provide me with an address in Spain ?, thanks in advance, greetings

reply | This was helpful (0) (Translated by Google)

Juantxu 15-04-2021
I would like to change the language of the headphones, now it is in English and I would like it in Spanish, is it possible? Thanks

reply | This was helpful (0) Read more (Translated by Google)

JC 14-07-2021
Does not have spanish

This was helpful (0) (Translated by Google)

Haenggi Christian 26-04-2021
I would like to change the language and put it in French on opencomm,

reply | This was helpful (0) (Translated by Google)

Pier Domenico 20-06-2021
Because after a year that I have the AfterS headphones, the charge lasts about 2 hours

reply | This was helpful (0) (Translated by Google)

Juan 24-06-2021
Hello, how can I change the language of the Uauricjlare?

reply | This was helpful (0) Read more (Translated by Google)

JC 14-07-2021
While it is off, press and hold the power button for more than 5 seconds until the power light is flashing and then press the function button 2 times and the language will change (they are about 5 of which are not Spanish). Greetings

This was helpful (1) (Translated by Google)

Juan 24-06-2021
Hello, how can I change the language of the headphones?

reply | This was helpful (0) Read more (Translated by Google)

佐藤真一 07-07-2021
How many equalizer pattern types are there?

reply | This was helpful (0) (Translated by Google)

FRanck tarditi 10-07-2021
I can go swimming in the sea with my helmet and meter my head in the water [email protected]

reply | This was helpful (0) (Translated by Google)

Giacomo 30-08-2021
At any moment the headphones seem to have stopped working, they no longer turn on, I tried to charge them, and two seconds before they were working correctly, what should I do?

reply | This was helpful (0) (Translated by Google)

DAVID DUPUIS 28-09-2021
By manipulating I changed the language by mistake. It is now in Chinese. Which can tell me how to go back

reply | This was helpful (0) (Translated by Google)

Josiko 02-10-2021
They do not turn on or let me charge them

reply | This was helpful (0) (Translated by Google)

Benoît 14-10-2021
Hello, I managed to connect for the first time but after taking the headset out of the Bluetooth elements I can no longer find myself even with another device

reply | This was helpful (0) (Translated by Google)

Marie 25-12-2021
Hello. can we adjust the bass and treble on the aftershokz-trekz-air helmet. thank you

reply | This was helpful (0) (Translated by Google)

Nicolas B 05-01-2022
Hello, My device only works on one side. Mishandling or failure? Thank you

reply | This was helpful (0) (Translated by Google)

Rafael 02-02-2022
How do I change the language? Can you put it in Spanish?

reply | This was helpful (0) (Translated by Google)

LAURENT Betton 11-02-2022
Hello, Can this device connect via bluetooth to a microphone?

reply | This was helpful (0) (Translated by Google)

Irma Perez 14-02-2022
How do I regulate the microphones, they listen to me very softly

reply | This was helpful (0) (Translated by Google)

Phil 03-03-2022
I turn on the headphones, I activate the bluetooth of the mobile phone, tablet or any other device but I cannot find the number of headphones as if they were turned off. How can I solve this problem?

reply | This was helpful (0) (Translated by Google)

Mara Richiedei 09-05-2022
Hi my headphones model AS600 do not connect with garmin venu 2. I have read the whole manual and tried in every way. What can I do?

reply | This was helpful (0) (Translated by Google)

Pocho 15-05-2022
My hearing aids started with Chinese language and now I don't know how to leave them with Spanish, please help

reply | This was helpful (0) (Translated by Google)

Mariangela Occari 15-08-2022
Bought a couple of open air ... but from today they don't turn on again ... I thought they were flat ... but they don't turn on anymore ... neither do I led ... they have a month and a half

reply | This was helpful (0) (Translated by Google)

Mariangela occari 15-08-2022
The headphones no longer restart and are new

reply | This was helpful (0) (Translated by Google)

Pat 15-10-2022
Hello, My open run bone conduction headset now only works on the left side. It was working fine until this morning during a phone conversation it stopped working right. Does anyone have a solution or should I send it back to after-sales service?! Thank you for your feedback

reply | This was helpful (0) (Translated by Google)

Fabio 12-11-2022
hi, the left side of the headphones doesn't work for me, do you think it's faulty or is it a settings problem? thanks

reply | This was helpful (0) (Translated by Google)

손지홍 20-12-2022
Please tell me how to move the bluetooth device

reply | This was helpful (0) (Translated by Google)

Bernard 04-01-2023
My microphone no longer works when I'm on the phone... recommendations?

reply | This was helpful (0) (Translated by Google)

katherine 24-03-2023
how can i lower the beep sound

reply | This was helpful (0) (Translated by Google)

katherine 24-03-2023
Everything works perfect, only the BEEP sound is very loud, every time I raise or lower the volume, when I receive a call and it pauses, all the BEEPS are very loud, how do I turn it down?

reply | This was helpful (0) (Translated by Google)

Francesco Lassandro 15-02-2024
The headphones suddenly no longer turn on

reply | This was helpful (0) (Translated by Google)

류관식 18-03-2024
I would like to know if you can tell me how to change the language on my Aftershokz headphones. thank you

reply | This was helpful (0) (Translated by Google)

More about this manual

We understand that it’s nice to have a paper manual for your AfterShokz Trekz Air Headphone. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact AfterShokz. They might be able to provide an original manual. Are you looking for the manual of your AfterShokz Trekz Air Headphone in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	AfterShokz
Model	Trekz Air
Category	Headphones
File type	PDF
File size	4.59 MB

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Frequently Asked Questions about AfterShokz Trekz Air Headphone

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

When I connect a headphone to my device it doesn't work properly, what can I do? Verified

It is possible that dirt has amassed in the opening where the headphone is connected, preventing it from making proper contact. The best way to clean this is with compressed air. When in doubt, have this done by a professional.

This was helpful (1079) Read more

When is my music too loud? Verified

Sounds over 80 decibel (dB) can start to damage hearing. Sounds over 120 dB immediately damage hearing. The severity of the damage depens on how often and how long the sound is present.

This was helpful (1005) Read more

What is Noise Cancelling? Verified

Noise Canceling is a technique that is mainly used in headphones. Active noise control is used to lower or eliminate the influence of ambient noise.

This was helpful (559) Read more

Does bluetooth work through walls and ceilings? Verified

A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.

This was helpful (232) Read more

Up to what noise level is it safe for children? Verified

Children get their hearing damaged quicker than adults. Therefore it is important to never expose children to noise louder than 85dB. In the case of headphones there are special models for children. In case of speakers or other situations you have to be watchful the noise does not exceed that level.

This was helpful (162) Read more