Below you can find all models AfterShokz Headphones for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
When is my music too loud? Verified
Sounds over 80 decibel (dB) can start to damage hearing. Sounds over 120 dB immediately damage hearing. The severity of the damage depens on how often and how long the sound is present.
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When I connect a headphone to my device it doesn't work properly, what can I do? Verified
It is possible that dirt has amassed in the opening where the headphone is connected, preventing it from making proper contact. The best way to clean this is with compressed air. When in doubt, have this done by a professional.
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Does bluetooth work through walls and ceilings? Verified
A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.
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Up to what noise level is it safe for children? Verified
Children get their hearing damaged quicker than adults. Therefore it is important to never expose children to noise louder than 85dB. In the case of headphones there are special models for children. In case of speakers or other situations you have to be watchful the noise does not exceed that level.
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What is Noise Cancelling? Verified
Noise Canceling is a technique that is mainly used in headphones. Active noise control is used to lower or eliminate the influence of ambient noise.
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How well is my AfterShokz headphone protected against water? Verified
All AfterShokz headphones are water-resistant, meaning they can handle rain or sweat. However not all models are suited for swimming or showering.
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How does the bone induction technology in my AfterShokz headphone work? Verified
The AfterShokz headphones create sound through mini vibrations that travel through your cheekbones to your inner ear.
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Can I wrap the cord around the device after use? Verified
It's better not to do this, because it can damage the cord. The best thing to do is wrap the cord the way it was when the product was packaged.
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