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Manual Westinghouse WHG645SC Hob

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Manual

6 TROUBLESHOOTING

TROUBLESHOOTING

FAULT POSSIBLE CAUSES REMEDY

Burner will not light

even though the

sparker is working.

• Knob not held down long enough

in ‘High’ position for flame safeguard

to engage

• Repeat lighting procedure and hold knob down

for 5 seconds in ‘High’ position

(refer page 4)

• Gas supply valve turned off • Turn on gas supply to appliance

• Wrong knob turned • Ensure the knob you are turning corresponds

to the burner you want to light

• Port blockage in ignition area • Ensure that ports in ignition area are clean

and dry

• Ignition spark plugs wet or dirty • Dry or clean ignition spark plugs

No spark is obtained

when control knob

is activated

• Electricity supply is disconnected or

switched off

• Switch on electricity or check fuses

• Ignition spark plugs wet or dirty • Dry or clean ignition spark plugs

Flames uneven or

tending to lift

• Flame ports blocked or wet • Clean or dry flame ports

• Burner incorrectly fitted • Ensure this component is fitted correctly

Flames not staying

on when knob

released

• Knob not held down long enough

in ‘High’ position for flame safeguard

to engage

• Repeat lighting procedure and hold knob down

for 5 seconds in ‘High’ position

(refer page 4)

• Knob not set between ‘High’ and ‘Low’ • Knob MUST be set between these positions

• Dirt or spillage on flame safeguard

sensor

• Clean flame safe guard sensor tip

Low heat, slow

cooking

• Incorrect cooking pot or pan being used • Refer to Figure 3 (page 5)

Benchtop or knobs

overheating

• Incorrect cooking pot or pan used • Check Figure 3 for correct pot or pan to be used

• Pot or pan not located on burner

properly

• Ensure pot or pan is centrally located

on burner

Cooktop stainless

steel discoloured

• Pot or pan being used is too large • Ensure pot sizes used are as per user manual

requirements. Clean with STEEL POWER

(available through spare parts)

Outer ring of wok

burner goes out

when set to low

• This is not a failure. This is a function of

the dual wok burner to give a very low

power flame option

• Burner is functioning as intended

If the above points have been checked and there is still a problem with the cooktop, please call the Service Centre.

If you have a problem with the cooktop, check the table

below. You may be able to solve the problem and this will

save you from paying for a service call. You will have to

pay for a service call even in the warranty period if the

problem is one listed below.

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Specifications

Brand	Westinghouse
Model	WHG645SC
Category	Hobs
File type	PDF
File size	2.03 MB

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Frequently Asked Questions about Westinghouse WHG645SC Hob

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

Which pans can be used on an induction hob? Verified

In general all pans that are magnetic can be used on an induction hob. Almost all new pans are suited for induction.

This was helpful (1383) Read more

My hob has a power plug that doesn't fit a regular socket, what should I do? Verified

Many electric hobs (both ceramic and induction) have a different plug. This is because these appliances require a lot of power. Have the installation of the appliance done by a professional.

This was helpful (1314) Read more

Why does the ignition on my range make a clicking sound? Verified

If the range has ben cleaned with a lot of water, the knobs might have gotten wet, triggering the ignition. Let the knobs dry. If the problem persists you should contact the manufacturer.

This was helpful (1123) Read more