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Manual Western Digital My Cloud NAS

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Manual

Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this

product. Most technical support questions can be answered through our knowledge base or e-mail

support service at

http://support.wd.com. If the answer is not available or if you prefer, please

contact WD at the best telephone number shown below.

Your product includes 30 days of free telephone support during the warranty period. This 30-day

period starts on the date of your first telephone contact with WD Technical Support. E-mail support

is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us

keep you informed of new features and services, remember to register your product online at

http://register.wd.com.

Accessing Online Support

Visit our product support website at http://support.wd.com and choose from these topics:



Downloads—Download drivers, software, and updates for your WD product.



Registration—Register your WD product to get the latest updates and special offers.



Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and data

recovery information.



Knowledge Base—Search by keyword, phrase, or answer ID.



Installation—Get online installation help for your WD product or software.



WD Community—Share your thoughts and connect with other WD users.



Learning Center — Start here to get the most out of your personal cloud storage device

(http://www.wd.com/setup).

Contacting WD Technical Support

When contacting WD for support have your WD product serial number, system hardware, and

system software versions available.

Registering Your WD Product

device online at http://register.wd.com or by using the WD My Cloud Personal Cloud Storage

installer, available on the online Learning Center.

North America Asia Pacific

English

800.ASK.4wd

Australia

1 800 42 9861

(800.275.4932)

China

800 820 6682 / +65 62430496

Spanish

800.832.4778

Hong Kong

+800 6008 6008

India

1 800 11 9393 (MNTL) / 1 800 200 5789 (Reliance)

011 26384700 (Pilot Line)

Europe (toll free)* 00800 ASK4

WDEU

Indonesia

+803 852 9439

(00800 27549338)

Japan

0120-994-120 / 00531-65-0442

Korea

02 703 6550

Europe +31 880062100

Malaysia

+800 6008 6008 / 1 800 88 1908/+65 62430496

Middle East +31 880062100

Philippines

1 800 1441 0159

Africa +31 880062100

Singapore

+800 6008 6008 / +800 608 6008/+65 62430496

Taiwan

+800 6008 6008/+65 62430496

* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland,

Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

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Join the conversation about this product

Here you can share what you think about the Western Digital My Cloud NAS. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Frans 28-01-2021
Four devices are connected to my NAS. Yet it remains active almost all the time (and makes an annoying humming noise). Can't limit the data exchange in the time, for example that he only makes his backups at night between 12:00 and 7:00? Looking everywhere for an option to do that, but can't find it anywhere.

reply | This was helpful (0) (Translated by Google)

More about this manual

We understand that it’s nice to have a paper manual for your Western Digital My Cloud NAS. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact Western Digital. They might be able to provide an original manual. Are you looking for the manual of your Western Digital My Cloud NAS in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	Western Digital
Model	My Cloud
Category	NAS
File type	PDF
File size	4.17 MB

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