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Manual Valore M12 Headset

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Manual

TROUBLESHOOTING

Issue 1: Headset is unable to connect successfully to your mobile device

Problem 1: Headset’s battery is flat

Solution: Fully charge the headset (2 hours) and retry connection with your mobile device.

Problem 2: Headset not paired to your mobile device

Solution: Make sure that the headset is successfully paired upon selecting ‘Valore M12’ in

the device list.

Problem 3: Headset and mobile device too far apart

Solution: Make sure that the headset is within a metre range during pairing and connection.

Problem 4: Headset is connected to other mobile device

Solution: Make sure that the headset has already been disconnected before making a new

connection with a new device.

Issue 2: Sound from the headset is too soft or silent

Problem 1: Headset’s battery is low / flat

Solution: Fully charge the headset (2 hours) and retry connection with your mobile device.

Problem 2: Headset or mobile device’s volume is too low

Solution: Turn the volume of the headset or mobile device up to increase the volume.

Problem 3: Music track may not be audible

Solution: Make sure that the music track is of a playable format for the mobile device.

Problem 4: Headset and mobile device might not be connected properly.

Solution: Repeat the connection step via Bluetooth/ auxiliary cable again to make sure that it

is connected properly and try again.

Issue 3: The user manual instructions does not work

Solution: Contact the manufacturer or the staff at the store of purchase for assistance.

Issue 4: Unable to hear from both side of a call answered by the headset

Problem 1: Headset not paired properly

Solution: Make sure the headset is properly paired.

Problem 2: Headset volume may be too low

Solution: Turn up the volume of the headset and phone.

Problem 3: Microphone may be obstructed

Solution: Make sure the microphone is not being obstructed by other objects.

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Specifications

Brand	Valore
Model	M12
Category	Headsets
File type	PDF
File size	0.3 MB

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Frequently Asked Questions about Valore M12 Headset

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

Does bluetooth work through walls and ceilings? Verified

A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.

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When I connect a headset to my device it doesn't work properly, what can I do? Verified

It is possible that dirt has amassed in the opening where the headset is connected, preventing it from making proper contact. The best way to clean this is with compressed air. When in doubt, have this done by a professional.

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Can I wrap the cord around the device after use? Verified

It's better not to do this, because it can damage the cord. The best thing to do is wrap the cord the way it was when the product was packaged.

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When is my music too loud? Verified

Sounds over 80 decibel (dB) can start to damage hearing. Sounds over 120 dB immediately damage hearing. The severity of the damage depens on how often and how long the sound is present.

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What is Noise Cancelling? Verified

Noise Canceling is a technique that is mainly used in headphones. Active noise control is used to lower or eliminate the influence of ambient noise.

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Up to what noise level is it safe for children? Verified

Children get their hearing damaged quicker than adults. Therefore it is important to never expose children to noise louder than 85dB. In the case of headphones there are special models for children. In case of speakers or other situations you have to be watchful the noise does not exceed that level.

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