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Manual Shark HV320UKT Rocket Vacuum Cleaner

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Manual

0800 862 0453

WARRANTY TERMS AND CONDITIONS

These conditions set out the conditions and scope of our guarantee. They do not affect the agreement between you and your retailer, your statutory rights or any other obligations of your retailer.

IMPORTANT: Please keep your receipt at all times. It will be used for veriﬁcation purposes if you need to use your extended guarantee, and your guarantee may be invalidated if you cannot produce

your receipt.

Term of the free Shark guarantee

We understand that your new Shark machine needs to operate properly for as long as possible. The following guarantees reﬂect our conﬁdence in the quality of your product and its manufacturing:

• One year unconditional guarantee of all Shark machines against all defects of workmanship and materials

• An additional extended 4 years guarantee for all Shark Vacuum cleaners.

• A free parts and labour guarantee for every Shark machine. You can nd online support at www.sharkclean.eu/uk, or you can contact our customer service helpline and speak to a Shark

representative directly. Our helpline is open Monday to Friday from 9.00am to 6.00pm and is free to call.

Both the one year and the extended 4 years guarantees cover your machine from the date of purchase as stated on your receipt or delivery note.

Shark understands that in some circumstances, you may want to repair your Shark machine after the relevant guarantee has elapsed. In such circumstances, please contact our free phone customer

service help line on 0800 862 0453 and enquire about our out-of-warranty program.

Scope of the free Shark guarantee

In addition to your legal rights as a consumer, the free Shark guarantee covers repair or replacement of your Shark machine (at Shark’s discretion), including all parts and labour.

The free Shark guarantee does not cover the following:

• Blockages – For details of how to unblock your vacuum cleaner, please refer to the Operating Manual.

• Normal wear and tear including to the brush bar, fuse, belt, batteries etc.

• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or any other handling of the vacuum cleaner which does not comply with the Shark Operating

Manual supplied with your machine.

• Use of the vacuum cleaner other than for normal domestic household purposes.

• Use of parts not assembled or installed in accordance with the operating instructions.

• Use of parts and accessories which are not Shark Genuine Components.

• Faulty installation (unless the installation was carried out by Shark).

• Repairs and alterations (unless carried out by Shark or its agents)

Extending your Shark guarantee

To beneﬁt from the extended Shark guarantee, within 28 days of making your purchase you must register your guarantee online at www.sharkclean.eu/uk/register-guarantee. To register your

guarantee, you will need your serial number (which can be found on the machine rating label) and the date you purchase the machine (as stated on your receipt or delivery note). When you submit

your details online, we will conﬁrm that we have received them instantly.

Once you have registered your guarantee, we may contact you using the details you have provided if needed. You can also opt to receive tips and advice on how to get the best out of your Shark

machine and updates about our new Shark products and technology.

Genuine Shark parts and accessories

The same engineers who developed your Shark machine have developed our range of Shark spares and accessories.

The guarantee is invalidated if you use spare parts that are not Euro-Pro spare parts or are not approved by Euro-Pro.

For all Shark machines our full range of Shark spares and replacement parts can be found at www.sharkclean.eu/uk/parts, and our full range of Shark accessories can be found at

www.sharkclean.eu/uk/accessories.

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Join the conversation about this product

Here you can share what you think about the Shark HV320UKT Rocket Vacuum Cleaner. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Danny 06-04-2020
I have my HV320UKT model and I want to change the carpet roller; Is it same as HV380, HV380W, HV381, HV382, HV383, HV384Q ?, So I can buy it.

reply | This was helpful (0)

More about this manual

We understand that it’s nice to have a paper manual for your Shark HV320UKT Rocket Vacuum Cleaner. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact Shark. They might be able to provide an original manual. Are you looking for the manual of your Shark HV320UKT Rocket Vacuum Cleaner in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	Shark
Model	HV320UKT Rocket
Category	Vacuum Cleaners
File type	PDF
File size	1.62 MB

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Frequently Asked Questions about Shark HV320UKT Rocket Vacuum Cleaner

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

The hose of my vacuum cleaner is clogged, what can I do? Verified

Detach the hose and look through it to determine if it is actually clogged. If this is the case, you can take a long object such as a broomstick and carefully push it through the hose. This will generally remove any objects that are clogging the hose. If this didn't help you should contact the manufacturer.

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What sizes dust bag are there? Verified

There are two sizes that need to be considered. First is the size of the plate with the bag entrance. This determines whether the dust bag will fit a certain vacuum cleaner. Then theres the size of the bag. This is mostly indicated in liters and determines how much dust the bag can hold.

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The power cord of my vacuum cleaner does not rewind back into the device, what can I do? Verified

It is possible that there is a twist or fold in the cord. Completely roll out the cord a few times and rewind it back into the device under guidance of your hands. If this does not solve the problem, it is possible the mechanism to rewind the cord is broken. In that case, contact the manufacturer or a repair service.

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My vacuum cleaner makes a whistling noise, what can I do? Verified

This problem is often caused by a full dustbag or filter or when there is an opening that allows air into the hose. Check the dust bag and filter and replace them if necessary. Check the hose for any holes or bad connections. If this does not solve the problem, contact the manufacturer.

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How do I remove dust and hair from the vacuum cleaner brush head? Verified

Removing dust and hair from the vacuum cleaner brush head has be done manually. If this does not go as desired, it's possible to use a fine comb to remove the remaining dirt.

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What setting on the vacuum cleaner brush head should I use? Verified

Nearly all vacuum cleaners have a head with an adjustable brush. Use the brush for hard surfaces to prevent scratches and damage. Turn off the brush for carpeting and rugs.

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Can I user a paper dust bag more than once? Verified

This is not advisable. The pores of the bag wat will get saturated, causing a loss in suction and possibly damaging the motor.

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Can I use a regular vacuum cleaner to suck up ash? Verified

No, this is absolutely not possible. Ash that seems cooled may still be warm or even hot inside. A regular vacuum cleaner is not designed for this and it can cause a fire. Also, the filters of regular vacuum cleaners are not always suited for retaining extremely small particles such as ash. It can then reach the motor of the vacuum cleaner and cause damage.

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What is HEPA? Verified

HEPA stands for High-Efficiency Particulate Air. Many vacuum cleaners have a HEPA filter. A HEPA filter will stop at least 85% and at most 99,999995% of all particles of 0,3 micrometer (µm) and up.

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