Manual SentrySafe CHW30220 Safe
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Manual
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Waterproof Fire-Resistant Chests & Files
Thank you for choosing SentrySafe to store all your important documents and valuables.
We hope that this product will help you stay organized and provide you with the peace-of-mind of knowing the things
most important to you are protected.
Your SentrySafe Product
Your SentrySafe product has a number of features to keep your important documents
and valuables protected including:
Water Protection UL Classified
Fire Protection
Digital Media Protection
Limited Lifetime After-Fire Replacement Program
If your SentrySafe product is in a fire it will be sealed shut making it necessary for it to
be pried open. To help your family begin again, SentrySafe will ship a replacement free of
charge. To be eligible for the Limited Lifetime After-Fire Replacement Program you (the
original owner) must register your product using the included registration form or by visiting
registermysafe.com. For more information, visit SentrySafe.com.
Opening Your Safe After Water Submersion
• After water submersion, dry the exterior and around the opening of the safe with a
towel to ensure water from outside the safe does not leak in while opening.
Important Information
• This product is not intended for the secure storage of all materials.
Items such as firearms, other weapons, combustible materials
and medication should not be stored in this unit.
• DO NOT store delicate items directly in your product. SentrySafe products, which
offer fire protection, have a patented insulation that has a high moisture content.
If you choose to store delicate items such as jewelry with working parts, watches,
stamps or photos, we recommend putting them in an airtight container, prior to placing
them in the product for storage. NOTE: SentrySafe will not be responsible for any
damage or loss of items placed in the unit due to moisture.
• DO NOT store pearls in this safe unit. In the event of a fire, potential damage
to delicate pearls occurs at much lower temperatures than the UL classification
performance standard. Therefore, DO NOT store pearls in your SentrySafe product.
• To assure that the unit will perform properly in case of a fire, store it closed
and locked, with the feet down. The front plate with the key should be facing out
not up.
• Keys could potentially be locked inside unit. To avoid this, do not open and place keys
inside unit before relocking.
Turn key Press down on lid and pull up on latch
1
Latched Models
Button Models
Using Your SentrySafe Chest or File
Please note that due to compression of the waterproof gasket, you may need to press
down on the front of the lid of the safe to engage the latch when opening and closing
your safe. Take care that your chest or file is securely locked each time you close and
lock the unit.
For more information about SentrySafe peril protection visit SentrySafe.com.
To Open
Turn keyPress down on lid
2
To Close
Turn key Pull up on latch
1
To Open
Turn keyPush down on latch
2
To Close
P44679
Customer Care
Our US-based customer care team is happy to help.
:
SentrySafe.com
:
1-800-828-1438
Need a Replacement Key?
Visit SentrySafe.com to order a replacement key.
If you do not have Internet access or you have a specific question,
please call our customer care team above and we’ll be happy to help.
Got a question? We’re happy to help!
If you ever have any questions regarding your SentrySafe product, please give us
a call at 1-800-828-1438 or visit our website at SentrySafe.com.
Many concerns can be resolved quickly over the phone.
Limited Warranty | Garantie Limitée | Garantía Limitada
Français
Service à la clientèle
Notre équipe du service à la clientèle située au États-Unis se fera un plaisir de
vous aider.
:
SentrySafe.com
:
1-800-828-1438
Vous avez besoin d’une clé de remplacement?
Consultez SentrySafe.com pour commander une clé de remplacement.
Si vous n’avez pas d’accès à Internet ou si vous avez une question particulière,
communiquez avec notre équipe du service à la clientèle et il nous fera
plaisir de vous aider.
Vous avez une question? Nous serons très heureux de vous aider!
Si vous avez des questions concernant votre coffre SentrySafe, communiquez avec
nous au 1-800-828-1438 ou consultez notre site Web SentrySafe.com.
Nous pourrons résoudre plusieurs types de problèmes rapidement par téléphone.
Atención al cliente
Nuestro equipo de atención al cliente ubicado en Estados Unidos estará
encantado de ayudarlo.
:
SentrySafe.com
:
1-800-828-1438
¿Necesita una llave de reemplazo?
Visite SentrySafe.com para pedir una llave de reemplazo.
Si no tiene acceso a internet o tiene una pregunta específica, llame a nuestro equipo de
atención al cliente mencionado arriba. Ellos estarán encantados de ayudarlo.
¿Tiene alguna pregunta? ¡Nos encantaría ayudarlo!
Si tiene alguna pregunta en relación a su producto SentrySafe, llámenos al
1-800-828-1438 o visite nuestro sitio web en SentrySafe.com.
Muchas dudas se pueden resolver rápidamente por teléfono.
Limited One-Year Manufacturing Warranty
This product is warranted to the original purchaser for one (1) year from the date of purchase. If during that
one year period, this product or any part of the product fails due to a defect in materials or workmanship,
Master Lock Company LLC (“Master Lock”) will at its own and sole discretion, repair or replace the product
or part free of charge for the original purchaser. Simply contact Master Lock at the most convenient site
listed below for instructions on obtaining repair or replacement. Return of the defective product or part at
the customer’s expense, along with proof of purchase, may be required. This limited warranty applies only
to defects in materials and workmanship, and does not cover products which have been abused, altered,
or misused. This limited warranty also does not cover damage resulting from fire (except for fire-resistant
products) or from water (except for water-resistant products), or from theft or vandalism.
THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT ONLY. The limited warranty does not
cover labor for removing, reinstalling or refinishing the product or part, or other materials removed,
reinstalled or refinished in order to repair or replace the product or part. TO THE EXTENT PERMITTED
BY LAW, MASTER LOCK DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING ALL
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT
THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, SUCH WARRANTIES
ARE LIMITED TO THE DURATION PROVIDED BY LAW.
LIMITATION OF LIABILITY:
The statements made herein are your sole and exclusive remedy against Master Lock and Master
Lock shall not be liable for any damages, whether direct, indirect, incidental, special, consequential,
exemplary, or otherwise, including property damage or property loss (including loss or damage of the
contents of any product), lost data, lost revenues and lost profits, arising out of any theory of recovery,
including statutory, contract or tort. Notwithstanding the term of any limited or implied warranty, or
in the event that any of these limited warranties fails of its essential purpose, in no event will Master
Lock’s entire liability exceed the purchase price of this product. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential damages so the above limitations or
exclusions may not apply to you. Some states and provinces do not allow limitation on how long a
limited warranty lasts, so the above limitation may not apply to you. These limited warranties gives you
specific legal rights, and you may also have other rights which vary from state to state and province
to province.
Products purchased in the EU are governed by consumer laws which provide statutory guaranty rights in
addition to the warranty stated on any packaging or website associated with this product.
Any warranty stated on any packaging or website associated with this product is not valid in Australia.
Product sold in Australia is governed by the consumer warranty contained in the Australian Consumer
Law.
Master Lock Company LLC
USA: www.sentrysafe.com or 800-828-1438
Mexico: 001-800-451-0821
EU: www.masterlock.eu
Japan: www.sentryjp.com
Garantie du fabricant de 1 an limitée
Ce produit est garantie au nom de l’acheteur original pour un (1) an à partir de la date d’achat. Si pendant cette
période de un an, ce produit ou toute pièce de ce produit connaît une défaillance en raison d’un défaut du matériau
ou de fabrication, Master Lock Company LLC (« Master Lock ») réparera ou remplacera le produit ou la pièce sans
frais, à sa seule discrétion. Contactez simplement Master Lock au site le plus accessible pour vous ci-dessous
pour les informations ou le remplacement. Le retour du produit ou la pièce défectueuse au frais du client pourrait
être requis, accompagné par la preuve d’achat. Cette garantie limitée ne s’applique qu’aux défauts de matériau et
de fabrication, et ne s’applique pas aux produits qui ont subi une utilisation abusive, ont été altérés, endommagés
ou inutilisés inadéquatement. Cette garantie limitée ne couvre pas les dommages découlant d’un incendie (à
l’exception des produits résistants au feu) d’une inondation (à l’exception des produits imperméables) ou du vol
ou du vandalisme.
Cette garantie limitée ne couvre pas non plus les dommages découlant d’un incendie (à l’exception des
produits résistants au feu) ou d’une inondation (à l’exception des produits résistants à l’eau), ou du vol
ou vandalisme. CETTE GARANTIE LIMITÉE COUVRE UNIQUEMENT LA RÉPARATION OU LE REMPLACEMENT.
Cette garantie limitée ne couvre pas les frais de main-d’œuvre pour le retrait, la réinstallation ou la
nouvelle finition du produit ou de toute pièce, ni le coût des autres matériaux qui ont été retirés ou
réinstallés ou dont la finition a été refaite en raison de la réparation ou du remplacement du produit ou
de toute pièce. DANS LA MESURE PERMISE PAR LA LOI, MASTER LOCK REJETTE TOUTE AUTRE GARANTIE,
EXPRESSE OU IMPLICITE, Y COMPRIS LES GARANTIES DE QUALITÉ MARCHANDE ET/OU D’APTITUDE À UN
USAGE PARTICULIER. ÉTANT DONNÉ QUE DES GARANTIES IMPLICITES PEUVENT NÉANMOINS EXISTER
PAR EFFET DE LA LOI, CES GARANTIES SONT LIMITÉES À LA DURÉE PRESCRITE PAR LA LOI.
LIMITATION DE RESPONSABILITÉ
Cette garantie limitée constitue votre seul et unique recours contre Master Lock et Master Lock
ne peut-être tenu responsable pour les dommages, directs, indirects, accessoires, particuliers,
consécutifs, punitifs ou autres, y compris les dommages à la propriété ou la perte des biens (incluant
la perte ou les dommages au contenu de tout produit), la perte de données, la perte de revenus et de
bénéfices, qui découlent d’une théorie de recouvrement, y compris les théories ayant trait aux lois,
aux contrats et aux délits civils. Nonobstant la durée de toute garantie limitée ou implicite, ou dans
l’éventualité où cette garantie limitée ne remplit pas son objectif premier, la responsabilité totale de
Master Lock ne pourra en aucun cas dépasser le prix d’achat de ce produit. Certains États et certaines
Provinces interdisent l’exclusion ou la restriction des dommages accessoires ou consécutifs. Par
conséquent, les restrictions ou exclusions mentionnées ci-dessus ne s’appliquent pas nécessairement à
votre situation. Certains États et certaines Provinces interdisent les restrictions quant à la durée d’une
garantie limitée. Par conséquent, la restriction mentionnée ci-dessus peut ne pas s’appliquer à votre
situation. Ces garanties limitées vous octroient des droits légaux spécifiques. Vous pouvez également
bénéficier d’autres droits selon l’État ou la Province où vous résidez.
Les produits achetés dans l’UE sont régis par les lois relatives à la protection des consommateurs qui
prévoient des droits statutaires de garantie en plus de toute garantie indiquée sur tout emballage ou
tout site Web associé à ce produit.
Toute garantie indiquée sur tout emballage ou tout site Web associé à ce produit ne sera pas valide
en Australie. Les produits vendus en Australie sont régis par les garanties dont bénéficient les
consommateurs conformément à la loi australienne de protection des consommateurs.
Master Lock Company LLC
USA: www.sentrysafe.com or 800-828-1438
Mexico: 001-800-451-0821
EU: www.masterlock.eu
Japan: www.sentryjp.com
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Specifications
| Brand | SentrySafe |
| Model | CHW30220 |
| Category | Safes |
| File type | |
| File size | 1.6 MB |
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Frequently Asked Questions about SentrySafe CHW30220 Safe
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
The lock on my electronic safe won't open, but I am sure the code I enter is correct. What can I do? Verified
This can happen when the batteru voltage is too low. This can be caused by cheap or nearly empty batteries. Replace the batteries and try again. If this does not solve the problem you should contact the manufacturer.
This was helpful (1310) Read moreI lost the combination of my safe, what can I do? Verified
In the case of a safe with an electronic lock, there is often an included emergency key with which the safe can still be opened. If no emergency key or other solution is available, there are specialized companies that can help. However, in the case of a small safe, the cost of a specialist may be higher than that of a new safe. In that case, the last option is to break open the safe.
This was helpful (610) Read moreWhen is it a good idea to secure my safe? Verified
In general it's a good idea to secure safes of 1000 kilogram or less. This prevents a thief to steal the entire safe. It's also possible that an insurance company demands a safe to be secured. Always have your safe secured by a specialist.
This was helpful (178) Read more
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