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Manual Samsung UA55U8000FU LED Television

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Manual

Troubleshooting

Picture Issues

249 The screen is  or has become dark

250

The picture is not bright, or the picture colours do not look

clear

251 The picture colours are black and white or do not look the

way they should look

252 The TV automatically turns off by itself

252 TV cannot be turned off.

252 Unable to power on

253 The TV remains on or does not turn on automatically.

253 Unable to  a Channel

254 The TV image does not look as good as it did in the store.

254

Displayed video looks blurry

254 The picture is distorted.

255 There is a dotted line on the edge of the screen.

255 The picture won’t display in full screen.

255 The Subtitle function in the TV menu is deactivated.

255

Subtitles appear on the TV screen.

255 The HDR of the connected external device turns off.

Sound and Noise Issues

256 How can I connect an audio device to the TV?

256 There is no sound or the sound is too low at maximum

volume.

256 The picture is good but there is no sound.

257 HDMI (eARC/ARC) is connected, and there is no sound.

257 The speakers are making an odd sound.

258 The sound is interrupted.

258

Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-

over the video scenes displayed on the screen.

258 The TV audio is not being played through the Soundbar or

A/V receiver.

259

The sound is not heard clearly.

259 The volume of the external device cannot be adjusted.

259 I want to turn the TV and audio device off and on at the

same time.

Channel and Broadcast Issues

260 "Weak or No Signal" displayed in TV mode or cannot 

channel.

260 The TV is not receiving all channels.

260 The subtitles are not provided on a digital channel.

260

Broadcasting is deactivated.

External Device Connectivity Issues

261 The "Mode Not Supported" message appears.

261 The video is OK but there is no audio.

261 I want to connect to a PC and mobile device via screen

mirroring.

262 No screen appears when connecting the TV to an external

device.

262 I want to connect to a Bluetooth speaker.

262

The PC screen does not appear or it 

Network Issues

263 Wireless network connection failed. Unable to connect to a

wireless access point. Unable to connect to the network.

263 Wired network connection failed.

263 Connected to a local network, but not to the Internet.

Wireless One Connect Issues

264 Wireless One Connect cannot be found.

265 A message appears saying "Wireless One Connect is

disconnected. when viewing content provided by an

external input source (e.g., a terrestrial broadcast service,

set-top box or game console).

265 A message appears saying "The signal strength is low.

Adjust the location of your Wireless One Connect." when

viewing content provided by an external input source (e.g., a

terrestrial broadcast service, set-top box or game console).

266 The device does not automatically connect after position

adjustment.

266 A message appears saying "Please use the enclosed

Wireless One Connect power adapter to ensure proper

functionality."

Anynet+ (HDMI-CEC) Issues

267 What is Anynet+?

267 Anynet+ does not work. The connected device is not

displayed.

267 I want to start Anynet+. I also want the connected devices to

turn on when the TV is turned on.

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We understand that it’s nice to have a paper manual for your Samsung UA55U8000FU LED Television. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact Samsung. They might be able to provide an original manual. Are you looking for the manual of your Samsung UA55U8000FU LED Television in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	Samsung
Model	UA55U8000FU
Category	LED Televisions
File type	PDF
File size	4.16 MB

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Frequently Asked Questions about Samsung UA55U8000FU LED Television

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

How do I connect a universal remote control to my television? Verified

To connect your universal remote control, you need the model number and brand name of both the remote control and the television. There is a list of codes for brands and model numbers in the manual of the remote control .

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I want to connect a speaker to my LED television with HDMI, which port should I use? Verified

You need to use the HDMI-ARC port, which is specifically made for connecting audio equipment.

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Does it matter to which HDMI port I connect my device? Verified

In general you can connect a device like a blu-ray player or game console to any HDMI port. The device can then be used by selecting the corresponding HDMI channel on your television.

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How do I measure the inches of my LED television? Verified

Measuring the inches on your LED television is done by measuring the diagonal distance between for example the upper left corner and the lower right corner of the screen (not the edge). One inch equals 2,54 centimeter, so when you measure 99 centimeter, this means your LED television is 39 inches.

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Will my remote control also work on other television models of the same brand? Verified

Often a remote control of a television will also work on similar models of the same brand. However, it is unusual that it will work on all models of that brand. Universal remote controls are more suited to do this.

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What is the difference between LCD and LED? Verified

Both techniques use an LCD screen that emits no light by itself. The difference is in the lighting behind the screen. With LCD screens this is done by CCFL (cold-cathode fluorescent lamp) and LED makes use of LED lights.

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What does HDMI stand for? Verified

HDMI stands for High-Definition Multimedia Interface. HDMI is a connection to send high quality video and audio from one device to another.

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Can I repair a dead pixel myself? Verified

There is a difference between a dead pixel and a stuck pixel. A stuck pixel is still coloured and might be fixed by applying light pressure exactly onto the pixel until it restores itself. A dead pixel is always black or white and can't be repaired by yourself.

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What is the contrast ratio? Verified

The contrast ratio tells how far the whitest white is from the blackest black. A contrast ratio of for example 400:1 means that the blackest black on screen is 400 times darker than the whitest white. A high contrast ratio contributes to the sharpness of the image.

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What is the optimal viewing distance for my television? Verified

This partially depends on personal preference, but as a rule of thumb the optimal viewing distance is about 3x the diagonal screen size of the television. For a television of 60 inch (152cm) the optimal viewing distance would be 180 inch or about 4.5 meter.

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How can I properly clean my LED television? Verified

Turn off the television and wipe dust and dirt off the screen with a microfiber cloth. Do not use paper, this can cause scratches. Do not apply too much pressure or you might cause damage to pixels. Use a specialized detergent or make one by mixing 1 part vinegar with 1 part water. Moisten the cloth with the detergent and clean the screen. Make sure the cloth is not too wet. Remove stains by making rotating movements. Dry the screen with a second microfiber cloth to prevent stripes.

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Why are there letters next to the numbers on the remote control? Verified

Certain television settings may require you to enter letters. There are usually three letters or other characters on a button. When letter input is required, you can press that button once for the first letter, press twice for the second letter and press 3 times for the third letter. This way, text can be written with a minimum number of buttons.

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