WARRANTY (PART 1)
TradeCare BV guarantees that the product supplied will work as intended,
according to the conditions given in this warranty.
Name: Purchase date:
Address: Model/type:
Post code / Town:
Purchased from:
Telephone number: Frame number:
WARRANTY (PART 2) Copy customer
TradeCare BV guarantees that the product supplied will work as intended,
according to the conditions given in this warranty.
Name: Purchase date:
Address: Model/type:
Post code / Town:
Purchased from:
Telephone number: Frame number:
In order for the warranty to be valid, please send this section of the warranty to TradeCare BV, within two weeks of purchase. This warranty is only valid when
accompanied by a copy of the purchase receipt. (Duplicates will not be provided)
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GR02
Store this section carefully, together with the purchase receipt. This warranty is only valid if section 1 has been sent together with a copy of the purchase receipt.
This section must be completed and provided together with the original purchase receipt in the event of repairs being necessary.
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Your service request can be made via:
777
777
Internet http://www.trade-care.nl
.,
Servicetelephone
+31 570 606 939 Available from Monday to Friday From 9.00 to 12.30 hours
Fax*: +31 (0)570 - 677 014
Postadres: TradeCare International
Industrieweg 18
7418 CE Deventer, The Netherlands
* O.v.v. naam, adresgegevens, telefoon overdag, model/type, gekocht bij, probleemomschrijving, evt. met vermelding van desbetreffend onderdeel.
Supplementary conditions of guarantee.
Article 1 Guarantee conditions
1.1. TRADECARE International B.V. guarantees that all
Products to which this guarantee certifi cate is related are
free from faults in the design and/or material, in accordance
with the provisions of these terms and conditions.
1.2 TRADECARE International B.V. will issue a guarantee
to the fi rst owner of the Products. With each subsequent
owner, the guarantee issued to the fi rst owner will lapse.
Each owner, with the exception of the fi rst owner, will have
to recover any damage from the seller of the bicycle. The
guarantee is not transferable.
1.3 The period of validity of the guarantee, as well as the
expiration of the guarantee, is set out in the following
articles.
Article 2 Validity of the guarantee
2.1 The guarantees issued by TRADECARE International B.V.
are valid for the following periods for the following parts of
the bicycle:
a. Frame 5 years (not applicable to fi tness equipment)
b. Other parts: 2 years.
2.2 No guarantee will be issued for parts that are liable
to wear, unless there are any faults in the design and/or
material. This will include, inter alia, tubes, tyres, chains,
chain rings, free wheel, brake pads, sprocket wheel, cables,
light fi ttings, handle bars, etc.
Article 3 Guarantee exclusions
3.1 The guarantee will explicitly not be valid in the following
cases:
a. If the damage is caused by wear, incorrect assembly
and assembly of non-original parts, as well as any omitted
necessary maintenance and faulty settings of parts of the
bicycle / fi tness equipment;
b. If the damage is caused by accidents, misuse, destruction,
incorrect or insuffi cient maintenance and the incorrect
following of instructions from the user manual, as well as the
late or unprofessional replacement of parts of the bicycle or
fi tness equipment;
c. If the damage is caused by abnormal use, which will
include, in any event: use on a competitive level, stunts,
jumping, transport of heavy loads, commercial purposes,
bicycle hire or any other activities which, in the opinion
of TRADECARE International B.V., are equal to the
aforementioned situations and cases;
d. If the bicycle / the fi tness equipment has not been
maintained in accordance with the instructions for use of the
accompanying manual;
e. If the damage is caused by climatological infl uences, such
as weather-staining of the paintwork and rust formation;
3.2 The costs of transport and (dis-)assembly of the bicycle
from and to TRADECARE International B.V. are not covered
by the guarantee and will be at the bicycle owner’s expense.
This also applies to any shipping and labour costs arising
from the guarantee claim.
Article 4 Parts covered by guarantee
4.1 Whilst the guarantee is valid, the parts covered by these
guarantee conditions, of which TRADECARE International
B.V. has established that they have a fault in the design and/
or material, will be repaired or, if necessary, replaced, or will
be reimbursed. TRADECARE International B.V. will decide,
at its sole discretion, whether the parts will be repaired,
replaced or reimbursed.
4.2 If a certain part of the bicycle / fi tness equipment is
covered by the guarantee, the part will be replaced by an
original part or, if unavailable, by an alternative part that is
at least equivalent. New parts may differ from original parts.
Article 5 Submission of the claim
5.1 Claims under these guarantee conditions must be
submitted through the Products dealer from whom the
bicycle was purchased. The Products dealer will decide, in
consultation with TRADECARE International B.V., whether
or not you are entitled to claim for compensation under the
guarantee. The dealer’s assessment does not mean that your
claim under these guarantee conditions will be allowed. The
dealer will send the parts to TRADECARE International B.V.
5.2 TRADECARE International B.V. reserves the right to
decide at its sole discretion whether or not the owner will be
entitled to claim for compensation under these guarantee
conditions
5.3 The parts that are sent must be clean, whilst any parts of
the bicycle / the fi tness equipment that are not covered by
the guarantee conditions and which do not have any faults
in the design and/or material must be disassembled. When
applying for a guarantee, the owner of the bicycle / fi tness
equipment must submit the original proof of purchase to an
offi cial dealer, authorised by TRADECARE International B.V.
5.4 The parts that have a fault in the design and/or material
will not be returned to the owner after the guarantee has
been honoured.
Article 6 Liability
6.1 A guarantee claim accepted by TRADECARE International
B.V. does not imply that TRADECARE International B.V.
accepts liability for any damage suffered. The liability of
TRADECARE International B.V. will never extend beyond that
which is set down in these guarantee conditions. Any liability
on the part of TRADECARE International B.V. for indirect
damage is excluded.
Article 7 Applicable law
7.1 These guarantee conditions are subject to Dutch law. If
any provision of these guarantee conditions is null and void
or annullable, it shall not affect the validity of the rest of
these guarantee conditions.
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