Home > Philips HP3643 InfraCare Infrared Lamp > ls, I have a Philips infrared lamp of 650 W. (no type no.) so probably an older model and not us...

Question: ls, I have a Philips infrared lamp of 650 W. (no type no.) so probably an older model and not used for a while. (Bought new at the time). Due to a painful shoulder joint I would like to use it again, but unfortunately the lamp no longer works. The control buttons on the base of the lamp do work. On/off button works, timer works, it also makes the "familiar" light-seeking sound but it doesn't get hot and red. What is going on here?

This was helpful (1) | Asked for Philips HP3643 InfraCare Infrared Lamp

E 27-09-2020
I'm having the same problem. Have you found a solution yet?

This was helpful (8) (Translated by Google)

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