Manuals for Joycare Scales

Below you can find all models Joycare Scales for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.

Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.

Frequently Asked Questions

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

My scale shows an unrealistically low weight when I stand on it, why is that? Verified

For the best result, the scale should be standing on a hard level surface. When the scale is standing on for example a rug this can influence the measurement.

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What is BMI? Verified

BMI stands for Body Mass Index and can be calculated by dividing your weight in kilogram by your length in meters squared. For example someone with a weight of 70 kilogram and a lenght of 1,75 meter has a BMI of 22,86. A BMI between 18,5 and 25 is considered healthy.

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A battery in my device is oxidized, can I still safely use it? Verified

Ja, the device can still be safely used. Firstly, remove the oxidizd battery. Never use bare hands to do this. Then clean the battery compartment with a cotton swab dipped in vinegar or lemon juice. Let it dry and insert new batteries.

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Can I use a scale with wet feet? Verified

This depends on the scale. When using a diagnostic scale it is necessary that your feet are dry in order to properly perform the measurements.

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Latest comments

Manual Joycare JC-438 Scale
Bartolo 09-10-2023
Good morning. I have a Joicare 438 bathroom scale. I would like to understand how it works. Thank you


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Joycare JC-438 Scale
Manual Joycare JC-436 Scale
Antonella 30-09-2021
I broke a cleat on which the scale rests, is it possible to change it?


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Joycare JC-436 Scale
Manual Joycare JC-323 Scale
María 28-06-2021
The scale gives a lower weight (almost 10 kilos) it is on a flat and level surface so that is not the problem. I think it is a calibration issue since each time it gives a different weight but always well below the current weight. How can it be solved? Thanks


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Joycare JC-323 Scale
Manual Joycare JC-1420 Scale
Clerin kulangara benny 11-12-2020
Hey i just received the product just now , is there some kind of battery isolation to remove ? Or Should i change the battery ? I tried to turn it on and its not working .



Joycare JC-1420 Scale
Manual Joycare JC-323 Scale
Pietro 01-12-2020
I changed the battery and now after 100 kg it gives me an error. 105 weight


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Joycare JC-323 Scale