
WARRANTY/ PRODUCT SUPPORT
deadtorights.com
WARRANTY/ PRODUCT SUPPORT
WARRANTY
Konami Digital Entertainment, Inc. warrants to the original purchaser of this Konami software
product that the medium on which this computer program is recorded is free from defects in
materials and workmanship for a period of ninety (90) days from the date of purchase. This Konami
product is sold "as is," without express or implied warranty of any kind, and Konami is not liable for
any losses or damages of any kind resulting from use of this program. Konami agrees for a period
of ninety (90) days to either repair or replace, at its option, free of charge, any Konami product,
postage paid, with proof of date of purchase, at its Factory Service Center. This warranty is not
applicable to normal wear and tear. This warranty shall not be applicable and shall be void if the
defect in the Konami software product has arisen through abuse, unreasonable use, mistreatment,
or neglect.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND NO OTHER REPRESENTATIONS OR
CLAIMS OF ANY NATURE SHALL BE BINDING ON OR OBLIGATE KONAMI. ANY IMPLIED
WARRANTIES APPLICABLE TO THIS SOFTWARE PRODUCT, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE NINETY
(90) DAY PERIOD DESCRIBED ABOVE. IN NO EVENT WILL KONAMI BE LIABLE FOR ANY SPECIAL
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE OR
MALFUNCTION OF THIS KONAMI PRODUCT.
Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or
limitations of incidental or consequential damages so the above limitations and/or exclusions of
liability may not apply to you. This warranty gives you specific rights, and you may also have other
rights which vary from state to state.
If you experience technical problems with your game, please call our Warranty and Technical
Service number at 310.220.8330 or 310.220.8331 from 9:00 am PST to 5:00 pm PST, Monday-Friday, or
send an email to
[email protected]. All products must be deemed defective by a Konami
Customer Service representative and an RMA number assigned prior to returning the product. All
products received not matching this criteria will be returned if a Konami Customer Service
Representative cannot reach you within three days upon receipt of the unauthorized return.
Konami Digital Entertainment, Inc.
Attention: Customer Service-RMA # XXXX
2381 Rosecrans Ave, Suite 200
El Segundo, CA 90245
USA
CUSTOMER SERVICE
If you feel stuck in the game or just need a boost, don’t worry! You can write to our game experts at
Register now at www.konami.com
to receive exclusive product news, special offers and more!
STATEMENT
MASSIVE CONFIDENTIAL
This game incorporates technology of Massive Incorporated (“Massive”), a wholly-owned
subsidiary of Microsoft Corporation (“Microsoft”), that enables in-game advertising, and
the display of other similar in-game objects, which are downloaded temporarily to your
personal computer or game console and replaced during online game play. As part of this
process, Massive may collect some information about the game and the advertisements
delivered to you, as well as standard information that is sent when your personal computer
or game console connects to the Internet including your Internet protocol (IP) address.
Massive will use this information to transmit and measure in-game advertising, as well as
to improve the products and services of Massive and its affiliates. None of the information
collected will be used to identify you.
For additional details regarding Massive’s in-game advertising practices, please see
Massive’s In-Game Advertising privacy statement at HYPERLINK “http://go.microsoft.com/
fwlink/?LinkId=122085&clcid=0x409”http://go.microsoft.com/fwlink/?LinkId=122085&clci
d=0x409 . The trademarks and copyrighted material contained in all in-game advertising
are the property of the respective owners. Portions of this product are © 2008 Massive
Incorporated. All rights reserved.
[revision date: September 5, 2008]
LIVE HELP NOW AVAILABLE ONLINE!
Ever get stuck and just need that extra edge to beat the level?
Having problems getting your game to work properly?
Now you can get one-on-one help from NAMCO BANDAI Games America Inc.
using your web browser!
Simply go to livehelp.namco.com for more details.
Live Counselors available from 9am-5pm Monday-Friday Pacific Time.
NAMCO BANDAI Games America Inc.
ATTN: Customer Service
4555 Great America Parkway, Suite 201
Santa Clara, CA 95054
Before returning any defective materials to us, please contact us for a Return Merchandise Authorization (RMA)
number
.
You can reach us at the address above,
via e-mail at sup
[email protected] or contact us at
(408) 235-2222. Please note that any materials sent to us without an RMA number will be refused and returned.
We highly recommend that you use a traceable and / or insured method of shipping the materials to us.
NAMCO BANDAI Games America Inc. Online:
www.namcobandaigames.com
Visit our Website to get information about our new titles.
LIMITED WARRANTY
NAMCO BANDAI Games America Inc. warrants to the original purchaser that this NAMCO
BANDAI Games America Inc. game pack shall be free from defects in material and workmanship for a period of
ninety (90) days from the date of purchase. If a defect covered by this limited warranty occurs during this 90-day
limited warranty period, NAMCO BANDAI Games America Inc. will repair or replace the defective game pack or
component part , at its option, free of charge.
This limited warranty does not apply if the defects have been caused by negligence, accident,
unreasonable use, modification, tampering, or any other cause not related to defective material or workmanship.
LIMITATIONS ON WARRANTY
Any applicable implied warranties of merchantability and fitness for a particular purpose, are
hereby limited to ninety (90) days from the date of purchase and are subject to the conditions
set forth herein. In no event shall NAMCO BANDAI Games America Inc. be liable for
consequential or incidental damages resulting from the possession or use of this product.
The provisions of the limited warranty are valid in the United States only. Some states do not
allow limitations on how long an implied warranty lasts, or exclusion of consequential or
incidental damages, so the above limitation or exclusion may not apply to you. This limited
warranty provides you with specific legal rights. You may have other rights which vary from
state to state.
LIMITED WARRANTY
NAMCO BANDAI Games America Inc. warrants to the original purchaser that this NAMCO
BANDAI Games America Inc. game pack shall be free from defects in material and
workmanship for a period of ninety (90) days from the date of purchase. If a defect covered
by this limited warranty occurs during this 90-day limited warranty period, NAMCO BANDAI
Games America Inc. will repair or replace the defective game pack or component part , at its
option, free of charge.
This limited warranty does not apply if the defects have been caused by negligence,
accident, unreasonable use, modification, tampering, or any other cause not related to
defective material or workmanship.
LIMITATIONS ON WARRANTY
Any applicable implied warranties of merchantability and fitness for a particular purpose,
are hereby limited to ninety (90) days from the date of purchase and are subject to the
conditions set forth herein. In no event shall NAMCO BANDAI Games America Inc. be
liable for consequential or incidental damages resulting from the possession or use of this
product.
The provisions of the limited warranty are valid in the United States only. Some states do
not allow limitations on how long an implied warranty lasts, or exclusion of consequential
or incidental damages, so the above limitation or exclusion may not apply to you. This
limited warranty provides you with specific legal rights. You may have other rights which
vary from state to state.
Ever get stuck and just need that extra edge to beat the level?
Having problems getting your game to work properly?
Now you can get one-on-one help from NAMCO BANDAI Games America Inc.
using your web browser!
Simply go to livehelp.namco.com for more details.
Live Counselors available from 9am-5pm Monday-Friday Pacific Time.
NAMCO BANDAI Games America Inc.
ATTN: Customer Service
4555 Great America Parkway, Suite 201
Santa Clara, CA 95054
Before returning any defective materials to us, please contact us for a Return Merchandise
Authorization (RMA) number. You can reach us at the address above, via e-mail at support@
namcobandaigames.com or contact us at (408) 235-2222. Please note that any materials
sent to us without an RMA number will be refused and returned. We highly recommend
that you use a traceable and / or insured method of shipping the materials to us.
Namco Bandai Games America Inc. Online:
www.namcobandaigames.com
Visit our Website to get information about our new titles.
LIVE HELP NOW AVAILABLE ONLINE!
Join the conversation about this product
Here you can share what you think about the Microsoft Xbox 360 Dead to Rights - Retribution. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.