De door of my refrigerator will not close properly, why is that?

"The two most common causes are that the refrigerator is not level and that the door seal is damaged or has food remains on it. Make sure the refrigerator is level and check the door seal. Replace the seal if neccesary."

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Siegfried Seiler 25-01-2024
Bosch KIR 18451
The refrigerator door does not remain completely closed after closing - it must also be pressed on! Please tell me possible causes and how to order spare parts. Thanks in advance Siegfried Seiler

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Oliver Schmidt 02-10-2023
osch KIL82ADE0
The door opens so hard that children can't open it, that can't be normal, can it?

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