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Manual ESET Remote Administrator 4

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Manual

.......................................................................................62Using groups5.3.10.6

........................................................................62Notifications5.4

.....................................................................................63Notification Manager5.4.1

.......................................................................................67Notifications via SNMP Trap5.4.1.1

.....................................................................................67Rule creation5.4.2

........................................................................68Detailed information from clients5.5

........................................................................69Centralized quarantine5.6

..................................................70Firewall Rules Merge Wizard6.

..................................................71Reports7.

........................................................................73Example report scenario7.1

..................................................74

ESET Remote Administrator Server

(ERAS) setup

........................................................................74Security8.1

........................................................................74Server Maintenance8.2

........................................................................75Mirror server8.3

.....................................................................................76Operation of the Mirror server8.3.1

.....................................................................................76Types of updates8.3.2

.....................................................................................77How to enable and configure the Mirror8.3.3

.....................................................................................79Mirror for clients with NOD32 version 2.x8.3.4

........................................................................79Replication8.4

........................................................................81Logging8.5

........................................................................81License management8.6

........................................................................82Advanced settings8.7

........................................................................82Other settings8.8

..................................................83

ESET Remote Administrator

Maintenance Tool

........................................................................83ERA Server Information9.1

........................................................................83Task Type9.2

.....................................................................................83Stop ERA Server9.2.1

.....................................................................................83Start ERA Server9.2.2

.....................................................................................83Database Transfer9.2.3

.....................................................................................84Database Backup9.2.4

.....................................................................................84Database Restore9.2.5

.....................................................................................84Delete Tables9.2.6

.....................................................................................84Install New License Key9.2.7

.....................................................................................84Modify server configuration9.2.8

..................................................85Troubleshooting10.

........................................................................85FAQ10.1

.....................................................................................85

Problems installing ESET Remote Administrator to

Windows server 2000/2003

10.1.1

.....................................................................................85What is the meaning of the GLE error code?10.1.2

........................................................................85Frequently encountered error codes10.2

.....................................................................................85

Error messages displayed when using ESET Remote

Administrator to remotely install ESET Smart

Security or ESET NOD32 Antivirus

10.2.1

.....................................................................................86Frequently encountered error codes in era.log10.2.2

........................................................................86How to diagnose problems with ERAS?10.3

..................................................87Hints & tips11.

........................................................................87Scheduler11.1

........................................................................89Removing existing profiles11.2

........................................................................89Export and other features of client XML configuration11.3

........................................................................90Combined update for notebooks11.4

........................................................................91Installation of third party products using ERA11.5

..................................................92ESET SysInspector12.

........................................................................92Introduction to ESET SysInspector12.1

.....................................................................................92Starting ESET SysInspector12.1.1

........................................................................92User Interface and application usage12.2

.....................................................................................93Program Controls12.2.1

.....................................................................................94Navigating in ESET SysInspector12.2.2

.....................................................................................95Compare12.2.3

........................................................................96Command line parameters12.3

........................................................................96Service Script12.4

.....................................................................................96Generating Service script12.4.1

.....................................................................................97Structure of the Service script12.4.2

.....................................................................................99Executing Service scripts12.4.3

........................................................................100Shortcuts12.5

........................................................................101System requirements12.6

........................................................................101FAQ12.7

..................................................103ESET SysRescue13.

........................................................................103Minimun requirements13.1

........................................................................103How to create rescue CD13.2

.....................................................................................103Folders13.2.1

.....................................................................................104ESET Antivirus13.2.2

.....................................................................................104Advanced settings13.2.3

.....................................................................................104Bootable USB device13.2.4

.....................................................................................104Burn13.2.5

........................................................................104Working with ESET SysRescue13.3

.....................................................................................105Using ESET SysRescue13.3.1

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