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Manual ESET Remote Administrator 4

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Manual

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Contents

..................................................5Introduction1.

........................................................................5What's new1.1

........................................................................7Program architecture1.2

..................................................8

Installation of ERA Server and ERA

Console

2.

........................................................................8Requirements2.1

.....................................................................................8Software requirements2.1.1

.....................................................................................8Performance requirements2.1.2

.....................................................................................10Ports used2.1.3

........................................................................11Basic Installation guide2.2

.....................................................................................11Environment overview (network structure)2.2.1

.....................................................................................12Before installation2.2.2

.....................................................................................12Installation2.2.3

.......................................................................................12Installation of ERA Server2.2.3.1

......................................................................................13Cluster Mode Installation2.2.3.1.1

.......................................................................................13Installation of ERA Console2.2.3.2

.......................................................................................13Mirror2.2.3.3

.......................................................................................14Database types supported by ERA Server2.2.3.4

......................................................................................14Basic requirements2.2.3.4.1

......................................................................................15Database connection setup2.2.3.4.2

......................................................................................16Installing over an existing database2.2.3.4.3

........................................................................16Scenario - Installation in an Enterprise environment2.3

.....................................................................................16Environment overview (network structure)2.3.1

.....................................................................................17Installation2.3.2

.......................................................................................17Installation at headquarters2.3.2.1

.......................................................................................17Branch office: Installation of ERA Server2.3.2.2

.......................................................................................17Branch office: Installation of HTTP Mirror server2.3.2.3

.......................................................................................17Branch office: Remote installation to clients2.3.2.4

.....................................................................................18Other requirements for Enterprise environments2.3.3

..................................................19Working with ERAC3.

........................................................................19Connecting to ERAS3.1

........................................................................20ERAC - main window3.2

........................................................................21Information filtering3.3

.....................................................................................21Filter3.3.1

.....................................................................................22Context menu3.3.2

.....................................................................................23View mode3.3.3

........................................................................23Tabs in ERAC3.4

.....................................................................................23General description of tabs and clients3.4.1

.....................................................................................23Replication & information in individual tabs3.4.2

.....................................................................................24Clients tab3.4.3

.....................................................................................27Threat Log tab3.4.4

.....................................................................................27Firewall Log tab3.4.5

.....................................................................................27Event Log tab3.4.6

.....................................................................................28Scan Log tab3.4.7

.....................................................................................28Mobile Log tab3.4.8

.....................................................................................28Quarantine tab3.4.9

.....................................................................................29Tasks tab3.4.10

.....................................................................................29Reports tab3.4.11

.....................................................................................29Remote install tab3.4.12

........................................................................29ERA Console setup3.5

.....................................................................................29Connection tab3.5.1

.....................................................................................29Columns - Show / Hide tab3.5.2

.....................................................................................29Colors tab3.5.3

.....................................................................................29Paths tab3.5.4

.....................................................................................29Date / Time tab3.5.5

.....................................................................................30Other settings tab3.5.6

........................................................................30Display modes3.6

........................................................................31ESET Configuration Editor3.7

.....................................................................................31Configuration layering3.7.1

.....................................................................................32Key configuration entries3.7.2

..................................................34Installation of ESET client solutions4.

........................................................................34Direct installation4.1

........................................................................34Remote installation4.2

.....................................................................................36Requirements4.2.1

.....................................................................................37

Configuring the environment for remote

installation

4.2.2

.....................................................................................38Remote Push Install4.2.3

.....................................................................................40Logon /email remote install4.2.4

.....................................................................................42Custom remote install4.2.5

.....................................................................................43Upgrade4.2.6

.....................................................................................44Avoiding repeated installations4.2.7

........................................................................44Installation in an Enterprise environment4.3

..................................................46Administering client computers5.

........................................................................46Tasks5.1

.....................................................................................47Configuration Task5.1.1

.....................................................................................47On-demand Scan Task5.1.2

.....................................................................................48Update Now Task5.1.3

.....................................................................................48SysInspector Script Task5.1.4

.....................................................................................48Restore/Delete from Quarantine Task5.1.5

.....................................................................................49Generate Security Audit Log Task5.1.6

.....................................................................................49Show Notification Task5.1.7

.....................................................................................49Interactive Task5.1.8

........................................................................50Group Manager5.2

.....................................................................................51Static Groups5.2.1

.....................................................................................51Parametric Groups5.2.2

.....................................................................................52Active Directory Synchronization5.2.3

........................................................................52Policies5.3

.....................................................................................52Basic principles and operation5.3.1

.....................................................................................53How to create policies5.3.2

.....................................................................................54Virtual policies5.3.3

.....................................................................................54

Role and purpose of policies in the policy tree

structure

5.3.4

.....................................................................................55Viewing policies5.3.5

.....................................................................................55Importing/Exporting policies5.3.6

.....................................................................................55Assigning policies to clients5.3.7

.......................................................................................55Default Primary Clients Policy5.3.7.1

.......................................................................................55Manual assigning5.3.7.2

.......................................................................................56Policy Rules5.3.7.3

.....................................................................................56Deleting policies5.3.8

.....................................................................................57Special settings5.3.9

.....................................................................................58Policy deployment scenarios5.3.10

.......................................................................................58

Each server is a standalone unit and policies are

defined locally

5.3.10.1

.......................................................................................59

Each server is administered individually - policies

are managed locally but the Default Parent Policy

is inherited from the upper server

5.3.10.2

.......................................................................................60Inheriting policies from an upper server5.3.10.3

.......................................................................................61Assigning policies only from the upper server5.3.10.4

.......................................................................................61Using policy rules5.3.10.5

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