Manuals for Thomson Laptops

Below you can find all models Thomson Laptops for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.

Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.

Frequently Asked Questions

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

Is it necessary to drain my lithium-ion battery before recharging it again? Verified

No, this is not necessary. With older batteries this was the case. Lithium-ion batteries can be charged after use and be taken off the charger when needed.

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I spilled liquid on the trackpad of my laptop, what should I do? Verified

In any case directly switch off the laptop! Only in the case of small amounts of water it is possible that the trackpad, after having dried, will function unchanged.

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Can I clean the ventilation exhaust of my laptop with a vacuum cleaner? Verified

No, a regular vacuum cleaner is too powerful. Use a damp cloth to clean the exhaust or suck away the dust with a hand vacuum.

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What is the best way to clean my keyboard Verified

Never insert objects between the edges of the keys, as this will mainly push dirt in and damage the keyboard. It is best to clean the keyboard with compressed air while keeping the keyboard upside down. The top of the keys can be cleaned with a slightly damp cloth.

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What does HDMI stand for? Verified

HDMI stands for High-Definition Multimedia Interface. HDMI is a connection to send high quality video and audio from one device to another.

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How much are kilobyte, megabyte, gigabyte and terabyte? Verified

One kilobyte consists of 1000 bytes. 1 megabyte = 1000 kilobyte. 1 gigabyte = 1000 megabyte. 1 terabyte = 1000 gigabyte.

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What is the best way to store a lithium-ion battery for a long period? Verified

The best way to store a lithium-ion battery is at a temperature between 5 and 45 degrees Celcius. It's also a good idea make sure the battery is about 67% charged before it is stored away.

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Under what conditions will my lithium-ion battery function optimally? Verified

Lithium-ion batteries function optimally at a temperature between 5 and 45 degrees Celcius. With very cold or warm weather you may notice that the battery will drain quicker. Charging is not recommended at temperatures lower than 5 or higher than 45 degrees Celcius.

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Does bluetooth work through walls and ceilings? Verified

A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.

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What can I best use to clean the screen of my mobile device? Verified

It's best to use a microfiber cloth, possibly with a specialized detergent. Never use kitchen towels or other paper cloths, these will leave scratches!

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Latest comments

Manual Thomson NEO17C Laptop
Patrica Leriche 03-11-2023
Hello, my computer is equipped with Windows 10 Pro but cannot find it. Is there a special way to activate it?


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Thomson NEO17C Laptop
Manual Thomson NEOZ3-Q850 Laptop
daverio stefano 10-07-2023
i lost charger where can i find it for purchase?


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Thomson NEOZ3-Q850 Laptop
Manual Thomson NEO17C Laptop
Olivier Vadré 23-09-2022
The keyboard is stuck and nothing or no known trick unlocks it black dots appear unexpectedly in the CDM cartridge at startup


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Thomson NEO17C Laptop
Manual Thomson NEO 14A-2WH32 Laptop
Franck 11-08-2022
I noticed that we can not perform a boot on this brand of computer please help me for that


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Thomson NEO 14A-2WH32 Laptop
Manual Thomson NEO15COi5 Laptop
Terrice Johnson 17-02-2022
I have search all on the internet for an answer I was on my Thomson neo 15 laptop, and it said it was about to go dead so I plug it up the charger and after while the screen went black and ever since my power light button has been blinking blue slowly. I have let it go dead and it stills the does the same.


Thomson NEO15COi5 Laptop