Below you can find all models Allview Laptops for which we have manuals available. Also view the frequenty asked questions at the bottom of the page for useful tips about your product. Is your model not on the list? Please contact us.
Is your product defective and the manual offers no solution? Go to a Repair Café for free repair services.
Frequently Asked Questions
Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.
Can I clean the ventilation exhaust of my laptop with a vacuum cleaner? Verified
No, a regular vacuum cleaner is too powerful. Use a damp cloth to clean the exhaust or suck away the dust with a hand vacuum.
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Is it necessary to drain my lithium-ion battery before recharging it again? Verified
No, this is not necessary. With older batteries this was the case. Lithium-ion batteries can be charged after use and be taken off the charger when needed.
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I spilled liquid on the trackpad of my laptop, what should I do? Verified
In any case directly switch off the laptop! Only in the case of small amounts of water it is possible that the trackpad, after having dried, will function unchanged.
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What can I best use to clean the screen of my mobile device? Verified
It's best to use a microfiber cloth, possibly with a specialized detergent. Never use kitchen towels or other paper cloths, these will leave scratches!
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How much are kilobyte, megabyte, gigabyte and terabyte? Verified
One kilobyte consists of 1000 bytes. 1 megabyte = 1000 kilobyte. 1 gigabyte = 1000 megabyte. 1 terabyte = 1000 gigabyte.
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Under what conditions will my lithium-ion battery function optimally? Verified
Lithium-ion batteries function optimally at a temperature between 5 and 45 degrees Celcius. With very cold or warm weather you may notice that the battery will drain quicker. Charging is not recommended at temperatures lower than 5 or higher than 45 degrees Celcius.
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Does bluetooth work through walls and ceilings? Verified
A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.
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What is the best way to store a lithium-ion battery for a long period? Verified
The best way to store a lithium-ion battery is at a temperature between 5 and 45 degrees Celcius. It's also a good idea make sure the battery is about 67% charged before it is stored away.
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What does HDMI stand for? Verified
HDMI stands for High-Definition Multimedia Interface. HDMI is a connection to send high quality video and audio from one device to another.
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What is the best way to clean my keyboard Verified
Never insert objects between the edges of the keys, as this will mainly push dirt in and damage the keyboard. It is best to clean the keyboard with compressed air while keeping the keyboard upside down. The top of the keys can be cleaned with a slightly damp cloth.
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