Manual Alcatel S250 Duo Wireless Phone

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Manual

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USER'S GUIDE
GUÍA DE USUARIO
ENGLISH
Before 1st use
Connecting your phone:
- Connect plugs in corresponding sockets in the base station.
Plug the telephone line into telephone socket and insert power
plug in an electrical outlet.
- Insert batteries in handset.
Before you start to use your telephone, charge the AAA batteries
continuously for 15 hours.
Only use plug adapter supplied with the unit and
rechargeable batteries with your phone.
Display icons
Phone Function Keys
1. OK / Menu key
2. Back key / Clear key / Mute key
(Long press to toggle between handset name and date/time)
3. Navigation key
4. Talk key / Activate handsfree
5. Hang-up / Exit key
6. Recall (Flash) key - To access to operator services*
7. Redial key
8. Star key - To lock / unlock keypad; toggle between calls
9. Hash key
10. Call transfer / Intercom key (Duo/Trio versions)
11. Paging key - To locate handset / to start registration procedure.
Your Telephone Operations
Switching on / off
- Press and hold the key.
Notes: When the handset is OFF, it cannot be used for making calls
including emergency calls. There will be no ringing during an
incoming call.
To answer a call, you will need to switch it back on. It may take
some time for the handset to re-establish a radio link with the base
unit.
To lock / unlock the keypad
- Press and hold the   key.
Note: Incoming calls can still be answered even if the keypad was
locked.
SAFETY
This telephone is not designed for Emergency calls when the main
power fails.
Do not use your telephone to notify a gas leak or other potential
explosion hazard!
Do not open your device or its power supply to avoid risk of
electrical shock. Do not attempt to open the batteries, as they
contain hazardous chemical substances.
Your telephone must be located in a dry place away from hot,
humide and direct sunlight condition. To avoid radio signal
interference, place the phone at least 1 meter away from other
electrical appliances or other phones.
ENVIRONMENT
This symbol means that your inoperative electronic
appliance must be collected separately and not mixed
with the household waste.
Help us protect the environment in which we live!
Paging
-
Press located at the back of the base station. All the registered
handsets start to ring.
- Once retrieved, press any key on the handset or the again to
end the paging.
Call waiting
If you have subscribed to Call Waiting service, the earpiece will emit
a beep tone to inform you that there is a second incoming call.
The number or name of the second caller will also be displayed on
your phone if you have subscribed to Caller Line Identification
service (CLI). Please contact your network provider for more
information on this service.
Phonebook settings: 50 entries
Store a contact in the phonebook
- / or to select PHONEBOOK / / to enter NEW
ENTRY / enter the name of contact / / enter the number of
contact / / confirmation beep ( to delete characters).
Access phonebook
-
or to select PHONEBOOK / / or to select LIST
/ .
Note: Instead of pressing or to browse the phonebook
entries, you can press the numeric key corresponding to the first
letter of the entry you wish to locate.
Modify a phonebook entry
- / or to select PHONEBOOK / / or to select EDIT
ENTRY / / or to select an entry to edit / / current name
is displayed / edit the name / / edit the number / / confirmation
beep.
Delete a phonebook entry
-
/ or to select PHONEBOOK / / or to select
DELETE / / or to select entry to delete / / /
confirmation beep.
Change the display language
- / or to select AJUSTES PERS / / or to select
IDIOMA / / or to your desired language / /
beep.
confirmation
Note: Once the display language is set, the option menus on the
handset will switch to display in the selected language immediately.
Add / edit direct access memory
- /
or to select PHONEBOOK / / or to select
DIRECT MEM. / / or to select KEY 1 or KEY 2 / / stored
name displayed, or NO NUMBER displayed if it is empty / to
Using the call log: stored up to 10 external calls
Access call log
- /
or / .
Save call list entry into the phonebook
-
/ or to select an entry / / or to select SAVE
NUMBER / to select and enter the name of contact (maximum
12 characters) / .
Delete a Call Log entry
-
/ or / / or to select DELETE / / /
confirmation beep.
Delete all entries in the Call Log
-
/ / or to select DELETE ALL / / / confirmation
beep.
Save a redial number into the phonebook
- 
/ or to select an entry / to display SAVE NUMBER
/ to display ENTER NAME / enter the name of contact
(maximum 12 characters) / / return the display to redial list.
Delete direct access memory
-
/ or to select PHONEBOOK / / or to select
DIRECT MEM. / / or to select KEY 1 or KEY 2 / / stored
name displayed (or NO NUMBER if it is empty) / to enter direct
memory menu / or to select DELETE / / / confirmation
beep.
Using the redial list
The redial list stores the last 5 numbers dialed.
Access redial list
-
/ or to browse the redial list / to view details.
Troubleshooting
If you have difficulty with your phone, please try the suggestions
listed below.
As a general rule, if a problem occurs, remove the batteries
from all the handsets in your installation for about 1 minute,
then disconnect and reconnect the power supply to the base
and reinstall the handset batteries.
Always check first
that:
Everyday use
“I cannot make or
answer calls”
You have followed all the steps listed in the user
manual to install and set up your telephone.
All connectors are firmly inserted in their sockets.
Mains power to the base unit is switched on at the
socket.
The handset’s batteries are correctly and securely
installed and are not run down.
If the handset’s display is blank, it may have been
switched off. Press and hold the HANG-UP/EXIT
key to switch it back on.
Check that the base unit’s mains power adapter is
plugged in and power is switched on.
The base unit needs mains power for normal
operation of the phone - not just for charging the
batteries.
Make sure you are using the telephone line cable
supplied with your telephone.
Other telephone line cables might not work.
Move the handset closer to the base unit.
Check the battery level symbol on the display. If it is
low, replace the handset on the base unit or charger
pod to recharge the batteries.
Switch off power at the mains socket, wait for a
short time and then switch back on. This may solve
the problem.
“When I press on
the keys, nothing
happens”
“When I key in a
number, it appears
on the display, but I
cannot make an
outside call”
“The phone does
not ring”
“I hear ‘beeps’ from
my handset while
I’m on a call”
Make sure the batteries are fitted in your handset.
If the Battery Level symbol on the display shows
‘low’, put your handset back on the cradle to charge.
Try a different position for the base unit –
somewhere higher if possible, or further from other
electrical equipment.
Try moving the handset closer to the base unit.
Check that the base unit’s mains power adapter is
plugged in and power is switched on.
Check that ring volume is not on OFF.
You may be going out of range of the base unit.
Move closer or your call may be cut off.
Check the Battery Level symbol on the display.
If it’s low, recharge the batteries.
“I cannot make a
call”
If the handset display shows KEYS LOCKED, press
and hold the * button to unlock it before you make
a call.
Only one handset (or the base unit) can be
connected to the outside line at a time.
If another handset is already using the line, you
need to wait until it has finished its call.
Batteries
“The handset’s
battery cells are
running low within
an hour or two”
“I try to recharge the
batteries but I still
get a warning that
they are low”
If the fault persists...
Before you first use the handset, you should have
left it on the base unit or charger pod for 15 hours
to charge the batteries fully. You may need to
replace the batteries. Check the connection
between the base unit and the mains power socket
unit.
You need to replace the batteries.
Dispose of used batteries safely – never burn them,
or put them where they could get punctured. Do not
use non - rechargeable batteries in your handset –
they may explode, causing damage.
Disconnect all other instruments connected to the
same line and try to make a call.
Disconnect the base unit from the telephone line
and plug a different phone into the master
telephone socket.
Try making a call. If this works, the line is OK.
If the call does not work, and you are using a two-
way socket adapter, remove it and plug a telephone
directly into the socket.
If the call now works, the adapter may be faulty.
If you cannot make a call, the fault may be on the
exchange line.
Contact the service provider.
“The volume in the
earpiece is low
when I’m on a call”
Make sure you’re holding the earpiece correctly
over your ear.
Adjust the volume using the UP/DOWN key.
- On the base station, press and hold the key for 5 seconds
- On the handset, press / or to select ADVANCE SET
/ / or to select REGISTRATION / / enter Master PIN
when prompted / / WAITING displayed / confirmation beep.
Unregister your handset
-
/ or to select ADVANCE SET / / or to select
UNREGISTER / / enter Master PIN when prompted / /
or to select the handset number to unregister / /
confirmation beep.
Change recall time
-
/ or to select ADVANCE SET / / or to select
RECALL TIME / / or to select SHORT, MEDIUM or
LONG / / confirmation beep.
Change the dial mode (dual mode dialing version only)
You should normally leave the dialling mode at its default setting of
TONE (also called MF or DTMF).
However, you can change to PULSE if necessary.
Note: If PULSE dialling is set, you can press to switch to TONE
dialling for the rest of that call.
- / or to select ADVANCED SET / / or to select
DIAL MODE / / or to select TONE or PULSE / /
confirmation beep.
Reset unit
-
/ or to select ADVANCE SET / / or to select
RESET / / / confirmation beep.
www.alcatel-home.com
ATLINKS Europe, 147 avenue Paul Doumer 92500 RUEIL-MALMAISON – France
© ATLINKS 2016 - Reproduction prohibited.
The manufacturer reserves the right to modify the specifications of
its products in order to make technical improvements or comply
with new regulations.
ALCATEL and ATLINKS are registered trademarks.
The Alcatel logo and Alcatel name are trademarks of
Alcatel-Lucent and used under license by ATLINKS.
S250
A/W No.: 10001643 Rev.0 (LA-EN)
Made in China
Delete all entries from the phonebook list
-
/ or to select PHONEBOOK / / or to select
DELETE ALL / / / confirmation beep.
Set date format
-
/ or to select CLOCK&ALARM / / or to select
SET FORMAT / / or to select DATE FORMAT / /
current setting display / or to select DD/MM or MM/DD / /
confirmation beep.
Set alarm
-
/ or to select CLOCK&ALARM / / or to select
ALARM / / or to select OFF, ON ONCE or ON DAILY / .
- if select ON ONCE or ON DAILY, enter time (HH-MM) for alarm
/ or to select AM or PM if in 12 HOURS format / /
confirmation beep.
Set alarm tone
-
/ or to select CLOCK&ALARM / / or to select
ALARM TONE / / or to select MELODY 1, MELODY 2 or
MELODY 3 / / confirmation beep.
Register your handset
IMPORTANT: Handset registration is only necessary when you buy
extra handsets or if a handset has become faulty.
Up to 4 handsets can be registered to one base station.
The Master PIN is required before you can register or unregister
handsets.
By default, the Master PIN is 0000.
Advanced use of your telephone
Change Master PIN
The Master PIN is used for registration / unregistration of handsets.
The default Master PIN number is 0000.
Note: If you forget your PIN code, you can reset it to its default 0000
using a handset Reset.
- / or to select ADVANCED SET / / or to select
CHANGE PIN / / enter current master pin when prompted / /
enter new PIN / / confirmation beep.
Handset Tone
Set the ring volume
There are 5 ringer volume options (OFF, LEVEL 1, LEVEL 2,
LEVEL 3, LEVEL 4 and LEVEL 5). The default level is LEVEL 3.
- / or to select PERSONAL SET / / or to select
HANDSET TONE / to select RING VOLUME / / or to
the desired volume level / / confirmation beep.
Set the ring melody: 10 ring melodies
-
/ or to select PERSONAL SET / / or to select
HANDSET TONE / / or to select RING TONES / /
or to the desired melody / / confirmation beep.
Using the intercom (Duo / Trio versions)
Intercom another handset
- If only 2 registered handsets: .
- If more than 2 registered handsets: the available handset number
and * displayed / enter the handset number.
- To ring all handsets to intercom: .
Transfer an external call to another handset
During the call:
- If only 2 registered handsets: .
- If more than 2 registered handsets: the available handset number
and * displayed / enter the handset number.
- To ring all handsets to intercom: .
- on the called handset to answer the internal call / on the
first handset transfer the external call to the called handset /
external call tansferred.
Note: If there is no answer from the called handset, press key
to resume the external call.
Answer an external call during intercom
- / answer the external call and end the intercom.
Note: To put the internal call on hold and answer the incoming
external call, press key.
Switch between an internal and external call
- During the call, press and hold .
Establish a three-party conference call
- During call, / enter handset number / on the called handset
to answer / long press on the first handset.
CONFERENCE will be displayed on the screen once the
conference call is established.
The store where you bought your telephone can also provide you
with information and after - sales support.
Use handsfree
- To activate / desactivate handsfree : .
Adjust the earpiece volume
During a call, press or to select from VOLUME 1 to VOLUME 5.
Mute / unmute microphone
- to turn on / off the microphone.
Set time and date
Note: If you subscribe to the Caller Display service, the time and
date will be set automatically when you receive a call, but you may
still need to set the correct year.
- / or to select CLOCK & ALARM / / to select
DATE / TIME to display the last stored date / enter the current
(YY - MM - DD) / / enter the time (HH-MM) / .
Change your handset’s name
- / or to select PERSONAL SET / / or to select
HANDSET NAME / to display the current handset name /
to delete the characters / enter the new name (maximum 10
characters) / / confirmation beep.
Make and answer calls
Make a call
- either before or after dialing your number.
- From redial list : / or / .
- From call log list*: / or / .
Note: You need to subscribe to Caller Line Identification service to
be able to see the caller’s number or name in the call log.
- From phonebook: / or / .
- From direct memories : long press on KEY 1 or KEY 2 in idle mode.
Answer and end a call
- / .
IMPORTANT NOTE: You can simply place the handset back on its
base station or charger pod to end the call.
Activate / deactivate key tone
-
/ or to select PERSONAL SET / / or to select
HANDSET TONE / / or to select KEY BEEP / / or
to select ON or OFF / / confirmation beep.
enter direct memory menu / or to select EDIT NUMBER / /
currently stored name displayed (or ENTER NAME if there is no
number stored) / edit or enter the name / / ..... / / confirmation
beep.
Set date / time format
Set time format
-
/ or to select CLOCK&ALARM / / or to select
SET FORMAT / / to enter TIME FORMAT / / current
confirmation beep.
PLEASE READ THIS USER'S GUIDE BEFORE USING YOUR PHONE
FAVOR DE LEER TODO EL MANUAL ANTES DE UTILIZAR SU TELÉFONO
* Subject to subscription and availability of the service from the
land line operator.
12 HOURS or 24 HOURS / /
S250 / S250 Duo / TRiO
Call screening
Call screening allows you to hear the caller while he is leaving
a message.
You can then decide if you want to talk to the caller directly.
Activate / deactivate auto hang-up
-
/ or to select PERSONAL SET / / or to select
AUTO HANG-UP / / or to select ON or OFF / /
confirmation beep.
Fast blink indicates battery low.
Indicates that an external call is connected or held.
Icon blinks when receiving an incoming call.
Indicates you have a new voice mail message*.
Indicates you have new missed calls*, or the call log being
viewed.
Displays when the phonebook is accessed.
Displays when the alarm clock is activated.
Displays when handsfree is activated.
Displays when ringer volume is turned off.
Indicates that the handset is registered and range of the
base station.
Icon blinks when the handset is out of range or is searching
for a base.
Displays when in menu mode to confirm your selection.
Indicates that more options are available.
Use the UP / DOWN keys to scroll up / down.
Displays when in menu mode.
Select BACK to return to the previous menu level.
Download manual in English (PDF, 0.37 MB)
(Consider the environment and only print this manual if it is really necessary)

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17%
83%
12 votes

Join the conversation about this product

Here you can share what you think about the Alcatel S250 Duo Wireless Phone. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

JAVIER 13-03-2022
Good afternoon...I bought this duo terminal yesterday and it happens to me that I can receive calls but I can't make calls on either of the two wireless terminals...can you help me???

reply | This was helpful (21) (Translated by Google)
Tato 19-03-2022
how to remove missed calls

reply | This was helpful (12) (Translated by Google)
Begoña vinsgre 11-04-2022
Good afternoon, I have a blocked Alcatel duo s250. It asks me for a pin, how do I reset it and did I remove the pin???

reply | This was helpful (12) (Translated by Google)
angel castellanos 02-06-2022
The telephone instructions, names etc..etc.. are in English, how can I put them in Spanish?

reply | This was helpful (10) (Translated by Google)
juanjo 24-02-2022
How to increase hearing volume?

reply | This was helpful (7) (Translated by Google)

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Alcatel s250 10-05-2022
I have an Alcatel s250 duo give the ringtone Marco and you can't hear him calling or picking up anything but the missed call arrives on the other phone, someone explains it to me

reply | This was helpful (7) (Translated by Google)
María Dolores 30-04-2022
How to put space between names

reply | This was helpful (4) (Translated by Google)
Inma Sánchez 15-09-2022
Good afternoon, I have the Alcatel s250 duo. I would like to know if incoming numbers can be blocked. Thank you

reply | This was helpful (1) (Translated by Google)
Yusnavy 06-10-2022
How can I raise the volume so that when they call me I can hear them better?

reply | This was helpful (1) (Translated by Google)
JC Paredes 10-06-2023
I went out of the country for 4 days and when I returned, the phone went dead and when I placed it on the dock to charge it, it produces a long beeping sound and still no power. How do I solve this?

reply | This was helpful (1) Read more
JR 02-10-2023
I have the same issue

This was helpful (0)
Christian Jan Paredes 12-10-2023
I found out that the battery kust went dead and it took awhile for it to charge and return to its normal levels. My suggestion is don’t let the battery drain. Another question, how do I know who called me whenever I miss a call?

This was helpful (0)
JAVIER 13-03-2022
Good afternoon...I bought this duo terminal yesterday and it happens to me that I can receive calls but I can't make calls on either of the two wireless terminals...can you help me???

reply | This was helpful (0) (Translated by Google)
María Dolores 28-04-2022
How to put space between names

reply | This was helpful (0) (Translated by Google)
Emilio 13-06-2022
My 2 duo terminals appear out of range and I can't call, why is that?

reply | This was helpful (0) (Translated by Google)
Emilio 13-06-2022
My 2 duo terminals appear out of range and I can't call, why is that?

reply | This was helpful (0) (Translated by Google)
Héctor 15-04-2023
My phone can't receive calls what can I do

reply | This was helpful (0) (Translated by Google)
Juan G E 12-05-2023
Hello, good evening, I bought this phone a month ago and I can't find what I'm detailing below. Alcatel S280 cordless phone cannot be turned off. How it turns off Alcatel S280 cordless phone remove 2 background sounds. How are they removed Thank you.

reply | This was helpful (0) (Translated by Google)
Ria versteegen 10-07-2023
the manual in Dutch is almost impossible to find on the unreadable manual WORTHLESS!!!

reply | This was helpful (0) (Translated by Google)
Людмила 12-10-2023
Случайно что-то нажала и появился значок - перечеркнутая нота - пропал зуммер и я не слышу, когда телефон звонит. Что нужно сделать. чтобы включить звук?

reply | This was helpful (0)

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Specifications

Brand Alcatel
Model S250 Duo
Category Wireless Phones
File type PDF
File size 0.37 MB

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Frequently Asked Questions about Alcatel S250 Duo Wireless Phone

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

What is the difference between a base station and a loading station? Verified

The base station is the unit that creates a connection and also charges the handset. A loading station does nothing but charge the handset.

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What does DECT stand for? Verified

DECT stands for Digital Enhanced Cordless Communications and is a technology that is primilary used in wireless phones.

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Manual Alcatel S250 Duo Wireless Phone