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Manual AfterShokz Aeropex Headphone

Name: AfterShokz Aeropex Headphone
Brand: AfterShokz
SKU: Aeropex
Rating: 83 (150 reviews)

Need a manual for your AfterShokz Aeropex Headphone? Below you can view and download the PDF manual for free in English. This product currently has 8 frequently asked questions, 106 comments and has 150 votes with an average product rating of 83/100. If this is not the manual you want, please contact us.

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Join the conversation about this product

Here you can share what you think about the AfterShokz Aeropex Headphone. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.

Elisa Carolina 23-11-2020
Hello I wanted to pair my hearing aid to a different video device and since I don't connect, I press a lot of buttons and change the language, now it speaks in Asian language. How do I change the Spanish or English language

reply | This was helpful (90) Read more (Translated by Google)

Laurinda teixeira 07-03-2024
My aftershokz turns off by itself

This was helpful (0) (Translated by Google)

R.van oijen 05-01-2021
My aftershokz shuts itself off every time, every time after a few minutes. Does anyone know a solution for this? I have him bought for the bike and would find it very annoying if it turned out to be broken, because it is a super thing.

reply | This was helpful (84) (Translated by Google)

Paul Uteau 03-11-2021
When I turn off the microphone in a team meeting, I hear a voice announcement "Mute On", perfect !!, but every 5 seconds approximately 2 tones sound which is very annoying. These tones are like when you have a call waiting on your cell phone. Is it possible to deactivate those 2 tones?

reply | This was helpful (75) Read more (Translated by Google)

Racienth 31-08-2022
Keep the volume up and down buttons pressed at the same time, until you hear "mute off" and the beep will be removed every 5 seconds.

This was helpful (36) (Translated by Google)

fer 23-08-2022
I also need an answer to this, has anyone been able to?

This was helpful (6) (Translated by Google)

Fulano 25-07-2022
did you manage to find the solution?

This was helpful (3) (Translated by Google)

camila 09-08-2022
I'm also looking for the answer to this pr what's up :(

This was helpful (3) (Translated by Google)

Anna 08-12-2022
Have you found a solution? this makes the headphones dysfunctional - because the signal is so loud that it is impossible to use the headphones when the microphone is turned off. This is a critical error.

This was helpful (2) (Translated by Google)

Iza 13-02-2023
Holding down the volume + and volume - buttons at the same time worked for a while but now has no effect. I can no longer remain in "mute" on a Teams meeting without having beeps every 15 seconds. It's terrible

This was helpful (2) (Translated by Google)

Natalia Toro 10-07-2023
In the Teams configuration you must choose several microphones to eliminate the sound

This was helpful (0) (Translated by Google)

celine 14-10-2023
that's it, found....!!! There is a setting to disable in Teams: In the device settings, uncheck the “Sync device buttons” option. It may not work immediately, in which case reactivate it then deactivate it again. Normally, afterwards, we are calm.... FINALLY!!!!! :))

This was helpful (0) (Translated by Google)

Elisa Carolina 23-11-2020
I wanted to pair my hearing aid with a video system and after a delay I pressed all the possible buttons, and I changed the language, I remain in an Asian language. How do I change the language?

reply | This was helpful (47) (Translated by Google)

RENNESSON Jean-Charles 22-07-2020
how to make Audrey speak in french?

reply | This was helpful (40) (Translated by Google)

Monica 25-06-2021
At first it worked excellently well and now it doesn't work, I can't hear, I tried to configure it and it doesn't integrate with my cell phone or anything, what do I do? I only had a few months of use

reply | This was helpful (38) (Translated by Google)

Erika 11-07-2020
Doesn't sound the left side what do I do?

reply | This was helpful (34) (Translated by Google)

Massimo galeone 25-04-2021
I put the headphones on charge the blue light turns on when I remove the cable it goes out what could be a defect I haven't used them for a year thanks

reply | This was helpful (32) (Translated by Google)

Marco Giglio 17-08-2022
Aeropex headphones no longer turn on, does anyone have any advice for me?

reply | This was helpful (26) (Translated by Google)

Angelo 25-12-2021
My AfterShokz is no longer found by any mobile phone when connected via bluetooth. Anyone else had this? Or anyone have a solution?

reply | This was helpful (24) (Translated by Google)

François BERTHOD 30-09-2021
My device speaks Chinese to me. How to get information in French?

reply | This was helpful (18) (Translated by Google)

Gitte Vervloet 27-05-2021
The first time I want to set up my device and it is in an Asian language. How do I adjust this?

reply | This was helpful (15) Read more (Translated by Google)

Roger ARTEM 26-12-2021
Aeropex can support 4 languages including Chinese, Japanese, English and Korean. You can follow the steps to change the language. 1. First turn off your Aeropex; 2. Press the Volume+ button for 5-7 seconds until the headset enters pairing mode (LED indicator flashes red and blue); 3. Double-click the multifunction button and you hear a beep; 4. Press the volume + or volume - button to check the language.

This was helpful (18) (Translated by Google)

HugoDacor 07-01-2021
Can't the Aeropex be paired with a PC as a hands-free device? When coupling via Bluetooth with a Windows 10 computer, the Areopex is only displayed as an audio device. I would also like to use the microphone function with the PC.

reply | This was helpful (13) Read more (Translated by Google)

Adrian Müller 10-04-2021
I had that too, but I found out that with Windows you can switch the headphones to Handfree then it also works with Skype

This was helpful (10) (Translated by Google)

Erika 11-07-2020
The left side does not sound, what can I do

reply | This was helpful (10) (Translated by Google)

Juan Francisco 10-12-2020
What is the charger indicated for this product? How many amps would be the ideal?

reply | This was helpful (10) (Translated by Google)

Bernard Conan 27-10-2020
Hello, this product gives me satisfaction except on one point, the beep emitted when activating the various functions (on, off, volume, taking a call ...). This beep is too loud and too high-pitched at the limit of the bearable. Is it possible to lower it?

reply | This was helpful (9) Read more (Translated by Google)

Jean FORT 25-12-2020
Hello, I had the exact same feelings, unfortunately I couldn't find anything in the manual ...

This was helpful (5) (Translated by Google)

bis-art 16-03-2021
on my mac, in the sound adjustment function linked to bluetooth, I can adjust the sound level of the alerts ...

This was helpful (4) (Translated by Google)

Doizy 27-04-2022
Hello, My headphones vibrate and ring when I put them on charge. The red and blue lights only flash. Do you have a solution? cordially

reply | This was helpful (9) Read more (Translated by Google)

Mario 16-07-2022
Mine is the same, did you fix it?

This was helpful (0) (Translated by Google)

Dams 12-04-2023
Same for me. Did you find a solution?

This was helpful (0) (Translated by Google)

Alejo 23-08-2023
Mine are the same, does anyone know what is happening and how to fix it?

This was helpful (0) (Translated by Google)

Nicolas 27-08-2023
Good morning, I have the same problem.

This was helpful (0) (Translated by Google)

Baur 04-11-2021
My aeropex works in Chinese. How to change the language?

reply | This was helpful (5) (Translated by Google)

Antonio Incerti 04-12-2021
I put the headphones on charge the blue light turns on when I remove the cable it goes out what could be a defect I haven't used them for a year thanks

reply | This was helpful (5) (Translated by Google)

Bernard GARCONNAT 28-02-2020
Hello The microphone does not work how to activate it? My interlocutors hear only buzzing. Thank you

reply | This was helpful (4) (Translated by Google)

Wilco Pennekamp 03-02-2021
I find the beep when operating quite irritating because it sounds too loud. Is there a setting where you can adjust that?

reply | This was helpful (4) (Translated by Google)

Weh Ludwig 17-04-2020
Unfortunately, the headphones stop working after a short time

reply | This was helpful (3) (Translated by Google)

Anita koenraadt 08-04-2021
I want to put the headset on my phone. Bluetooth. Now it shows that it is linked to my other phone. I don't have this anymore. What now? Headphones are new.

reply | This was helpful (3) (Translated by Google)

CARLOS ALATRISTA 19-07-2021
EXCELLENT AND USEFUL PRODUCT. IT IS NECESSARY TO HAVE A COMPLETE MANUAL IN SPANISH

reply | This was helpful (3) (Translated by Google)

Carla 23-10-2021
Nobody answers the questions that are asked ????

reply | This was helpful (3) (Translated by Google)

Paul Uteau 03-11-2021
Does anyone answer the questions on this blog?

reply | This was helpful (3) (Translated by Google)

Toni 15-03-2023
They were going great, but it arrives two days after being used and they no longer work, I charged them just in case, the blue light turned on, but when you press the power button (volume) they do not turn on ... they are not even a year old.

reply | This was helpful (3) (Translated by Google)

olivier navette 25-03-2020
Hello I cannot do a multipoint pairing audrey does not say multipoint enabled can you help me

reply | This was helpful (2) (Translated by Google)

Doris 15-01-2021
Hello, I can't take calls? What's the possible problem? In addition, the battery is already on medium after half a day? Is that normal?

reply | This was helpful (2) Read more (Translated by Google)

Rolf Pfister 23-05-2021
how can i use the headphones? My amplifier has no bluetooth. Thank you for your expected answer

This was helpful (4) (Translated by Google)

Néné 15-02-2021
how to make Audrey speak in French?

reply | This was helpful (2) Read more (Translated by Google)

Frederic Baur 05-11-2021
I believe this language is not available. There are Korean, Chinese, Japanese and English

This was helpful (1) (Translated by Google)

Mario Blanchet 05-11-2021
When I lean or if I raise my arms above my head the earpiece closes! A solution ?

reply | This was helpful (2) Read more (Translated by Google)

Alain Jarry 14-02-2023
Avoid moving!

This was helpful (3) (Translated by Google)

John Chompff 04-04-2021
My Aeropex turns itself off every few minutes in cold outdoor weather below 5 degrees. Very irritating! There is also nothing in the specifications that this could possibly play a role. Whether there is a defect with the device, no idea?! Regret this expensive purchase just because of this annoyance.

reply | This was helpful (1) (Translated by Google)

Roger ARTEM 26-12-2021
Audrey's voice has changed to Japanese or Chinese, perhaps due to a wrong manipulation. It's very inconvenient, even though the commands are the same. How can I switch back to English, originally installed? Is there a French voice? Thank you +++ for your feedback!!

reply | This was helpful (1) Read more (Translated by Google)

Catherine Diego 08-02-2022
It's absolutely stunning when it works. BUT sometimes the sound is very very low and impossible to increase the volume

reply | This was helpful (1) (Translated by Google)

Annie lecocq 24-04-2022
Hello When I connect my headphones the lack of welcome is in Chinese How to put it back in English Thank you in advance

reply | This was helpful (1) (Translated by Google)

Fabrizz 10-05-2022
When I am in a conference and the mute option is activated, a couple of beeps are activated at intervals of 10 seconds, how do I suppress these sounds?

reply | This was helpful (1) (Translated by Google)

olivier navette 25-03-2020
Hello I cannot do a multipoint pairing audrey does not say multipoint enabled can you help me

reply | This was helpful (0) (Translated by Google)

Eric Goes 08-07-2020
I am satisfied with the comfort and service. However, I find the sound disappointing. Very little bass to be heard. If you keep your ears closed, it will get a little better, but that is of course not the intention.

reply | This was helpful (0) Read more (Translated by Google)

Louis Albert 25-10-2020
The sound of the Aftershokz is indeed not great straight out of the box. Get an app with an equalizer and boost the bass. Then put the supplied earplugs in your ears. That is a bit at the expense of their intention, to still hear ambient noise reasonably, but in a gym and possibly at home this works fine. And thanks the Aftershokz sound pretty good.

This was helpful (0) (Translated by Google)

Nicole Desrousseaux 02-03-2021
My earpiece connects to my phone but not to my Samsung tablet. What should I do?

reply | This was helpful (0) (Translated by Google)

Bis-Art 16-03-2021
These headphones are great for listening, but the sound given by the microphones is very bad. In a zoom meeting, the participants do not recognize my zozing voice even though I don't usually speak like that. Lots of hissing sounds on s and ch. I don't recommend if you want to use as a mic.

reply | This was helpful (0) (Translated by Google)

Cote marc 24-03-2021
I want to know if we can adjust the sound from left to right because it seems to me more efficient on the one hand it is aeropex Ps I have 2 aftershokz and the other one looks correct ??

reply | This was helpful (0) (Translated by Google)

Chris 30-04-2021
How to put music on the headphones. My computer does not recognize it! Thank you

reply | This was helpful (0) (Translated by Google)

Paola Zappa 23-05-2021
Turning on the device, Alexia says Welcome. I don't hear the voice of the TV. I try to turn up the volume with the appropriate key and Alexia says: load.

reply | This was helpful (0) (Translated by Google)

Joke Eijkelenboom 06-06-2021
My Aftershokz switches off regularly. Can sometimes turn on music again with multi-button, but also regularly have to pick up the phone for this. Difficult when walking/cycling. How do I solve this? Please advice

reply | This was helpful (0) (Translated by Google)

jean toussaint 19-07-2021
how can i turn off the autoboxes when i record with the aeropex. Everyone in the car can follow the conversation, which is not the intention. Thank you for a hint.

reply | This was helpful (0) (Translated by Google)

Román 24-07-2021
My hearing aids completely discharged, I charged them and now they won't turn on. What should I do?

reply | This was helpful (0) (Translated by Google)

ARGIMIRO MARTINEZ LOSADA 25-08-2021
Good morning, my question is the following, is there any way to put the after soft in Spanish?

reply | This was helpful (0) (Translated by Google)

Martin 25-08-2021
Hello, I want to know how I can put the headphones in Spanish

reply | This was helpful (0) (Translated by Google)

johan Huijers 13-12-2021
How can I set the language choice is now Chinese

reply | This was helpful (0) (Translated by Google)

Pim 15-12-2021
I love this product. However I have problem using it. To adjust the volume I press volume+/- it always says battery high,medium,low. Can’t adjust the volume

reply | This was helpful (0)

Nelson 23-12-2021
Very satisfied with my hearing aids

reply | This was helpful (0) (Translated by Google)

Lainie 08-01-2022
I can not get the left earpiece to work-sound only comes out of right. This is the 2nd pair and I have had the same issue with both. Am I missing something I am supposed to be doing?

reply | This was helpful (0)

Claudia 28-01-2022
It does not work , suddenly stopped working

reply | This was helpful (0) (Translated by Google)

ugolini anabelle 25-02-2022
why does my aeropex turn off by itself?

reply | This was helpful (0) (Translated by Google)

Riccardo Di Stefano 27-02-2022
Bought last year in November (?) I bought the AFTERSHOKZ bluetooth headphones: model: AS800 Input: 5.0V FCC ID: SHKASCEHB6 IC: 10978A-ASCEHB6 CMIIT ID: 2019DP5499 Tonight, maybe 3-4 months later IT HAS COMPLETELY STOPPED WORKING! I always take care of it, so I just can't understand WHY? I spent € 139. Even when I put it in charge, the LED does not turn on. How can I do?

reply | This was helpful (0) Read more (Translated by Google)

ludo 07-03-2022
I have the same problem considering the price it's not cool and I don't see any solution. IT COMPLETELY STOPPED WORKING! I still take care of it, so I don't understand WHY? . Even when I put it on charge, the LED does not light up. How can I do?

This was helpful (0) (Translated by Google)

ludo 07-03-2022
AFTERSHOKZ: aeropex 5.0 paid 169 E IT COMPLETELY STOPPED WORKING! I still take care of it, so I don't understand WHY? . Even when I put it on charge, the LED does not light up. How can I do?

reply | This was helpful (0) (Translated by Google)

Piet Peggeman 06-04-2022
How can I change the language? I now suddenly get an Asian lady who makes the notifications in a language that is incomprehensible to me (Chinese?). Nowhere in the manual do I find a way to set the language.

reply | This was helpful (0) (Translated by Google)

Telma Rodríguez 14-04-2022
I can't answer my calls with the headphones when I try to answer it, it's like I hang up the call

reply | This was helpful (0) (Translated by Google)

jacques lafitte 25-04-2022
I've had these headphones for a year: perfect. but for a week impossible to pair in addition no more voice message in French I tried everything and nothing !!!!!!

reply | This was helpful (0) (Translated by Google)

Henry 28-04-2022
Hello, I had a situation that was when I went to turn on my headphones, it did not turn on again, nor did it respond and when I put it on charge it did not react either....

reply | This was helpful (0) (Translated by Google)

laurence 25-05-2022
Hello, I have exactly the same problem : When I turn off the mic in a team meeting, I hear a voice announcement "Mute On", perfect!!, but every 5 seconds about 2 tones are ringing which is very annoying. These tones are like when you have a call waiting on your cell phone. Is it possible to deactivate these 2 tones? Did you find a solution ?

reply | This was helpful (0) (Translated by Google)

Vicente 07-06-2022
Good how do I make Audrey speak in English, she is speaking to me in Chinese

reply | This was helpful (0) (Translated by Google)

DOMINIQUE OLIVEIRA 16-06-2022
HOW TO UP THE SOUND OF THE MIC,

reply | This was helpful (0) (Translated by Google)

Paolo polini 24-06-2022
Good morning. Suddenly they went out albeit charged and now they do not turn on again and do not even charge.

reply | This was helpful (0) (Translated by Google)

Jacques 18-07-2022
Hello, My device is connected in multipoint. How do I favor one transmitter over another when both transmitters are within range of my device?

reply | This was helpful (0) (Translated by Google)

Chris 25-07-2022
When I turn off the microphone in a team meeting, a voice announcement "Mute On" is heard, perfect!, but every 5 seconds approximately 2 tones sound, which is very annoying. These ringtones are like when you have a call waiting on your cell phone. Is it possible to disable those 2 tones?

reply | This was helpful (0) (Translated by Google)

Chris 25-07-2022
Good day When I turn off the microphone in a team meeting, a voice announcement "Mute On" is heard, perfect!, but every 5 seconds approximately 2 tones sound, which is very annoying. These ringtones are like when you have a call waiting on your cell phone. Is it possible to disable those 2 tones?

reply | This was helpful (0) Read more (Translated by Google)

Mario 11-01-2023
The same thing happens to me and I can't solve it.

This was helpful (0) (Translated by Google)

Carlotta 30-07-2022
I can't connect it to my boys i have and

reply | This was helpful (0) (Translated by Google)

Paola 31-07-2022
Why do my hearing aids only sound on one side?

reply | This was helpful (0) (Translated by Google)

Andrea 05-08-2022
How can I change the language from Chinese to English or Spanish?

reply | This was helpful (0) (Translated by Google)

Давид 09-08-2022
Has stopped accepting charging LED does not light up. half a year using

reply | This was helpful (0) (Translated by Google)

DOMDOM 14-11-2022
Hello For about 15 days, I have had loud beeps in my headphones when I mute Teams meetings.... how do I get rid of this beep while remaining in Mute of course? it was working fine before. Thanks

reply | This was helpful (0) (Translated by Google)

ROBERTO 15-11-2022
I WANT TO UNPAIR MY AFTERSHOKZ FROM A TV AND PAIR ANOTHER IN MY HOUSE, HOW DO I DO? HOW CAN I ONLY HAVE 2 PAIRING BECAUSE THE OTHER IS THE MOBILE

reply | This was helpful (0) (Translated by Google)

Bernadet Emilie 06-01-2023
Hello, When I'm in a Teams meeting and I put myself on "Mute" my headset (com) emits loud and repetitive beeps. What can I do because as a result, it becomes unusable for meetings when that is its primary function. Thank you for your help.

reply | This was helpful (0) (Translated by Google)

Xavier Martin 22-02-2023
I have aeropex after shokz headphones, and I can't connect via bluetooth with my iPhone 11. I've been doing fine for about 2 years and all of a sudden, my iPhone doesn't recognize the aeropex and it's freshly charged. Can you help me ? Thank you

reply | This was helpful (0) (Translated by Google)

Antonio 03-05-2023
When I make a phone call they don't listen to me Neither when I call nor when they call me

reply | This was helpful (0) (Translated by Google)

Alejandro 06-06-2023
I updated my smartphone to android 12 and the bluetooth signal when making phone calls sounds choppy and very poor, I can only use them to listen to music; before the update they were working fine. How do I solve this problem?

reply | This was helpful (0) (Translated by Google)

louis charbonneau 30-06-2023
Put Aftershock does not open anymore it flashes red and then blue and twins to nothing at all no device I no longer hear the (welcome to aftershocks) And I can not go reset what to do

reply | This was helpful (0) (Translated by Google)

MAGALIE 20-07-2023
Good morning when last loaded Headphones made a little noise Is this normal?

reply | This was helpful (0) (Translated by Google)

Tastentöne deaktivieren 09-08-2023
There is always a beep when the volume is adjusted. How can this sound be disabled or turned down?

reply | This was helpful (0) (Translated by Google)

Nena 04-01-2024
Hello, my aeropex is not useful for answering calls. I initially had a cell phone model, but I changed it and on this new one it is not possible to answer calls. Yes or yes you must answer the cell phone and then you can continue talking to the Aeropex. SOMEONE HELP ME HOW TO CORRECT

reply | This was helpful (0) (Translated by Google)

More about this manual

We understand that it’s nice to have a paper manual for your AfterShokz Aeropex Headphone. You can always download the manual from our website and print it yourself. If you would like to have an original manual, we recommend you contact AfterShokz. They might be able to provide an original manual. Are you looking for the manual of your AfterShokz Aeropex Headphone in a different language? Choose your preferred language on our homepage and search for the model number to see if we have it available.

Specifications

Brand	AfterShokz
Model	Aeropex
Category	Headphones
File type	PDF
File size	1.12 MB

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Frequently Asked Questions about AfterShokz Aeropex Headphone

Our support team searches for useful product information and answers to frequently asked questions. If you find an inaccuracy in our frequently asked questions, please let us know by using our contact form.

When I connect a headphone to my device it doesn't work properly, what can I do? Verified

It is possible that dirt has amassed in the opening where the headphone is connected, preventing it from making proper contact. The best way to clean this is with compressed air. When in doubt, have this done by a professional.

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When is my music too loud? Verified

Sounds over 80 decibel (dB) can start to damage hearing. Sounds over 120 dB immediately damage hearing. The severity of the damage depens on how often and how long the sound is present.

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What is Noise Cancelling? Verified

Noise Canceling is a technique that is mainly used in headphones. Active noise control is used to lower or eliminate the influence of ambient noise.

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Does bluetooth work through walls and ceilings? Verified

A bluetooth signal will work through walls and ceiling, unless these are made from metal. Depending on the thickness and the material of the wall the signal can lose in strength.

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Up to what noise level is it safe for children? Verified

Children get their hearing damaged quicker than adults. Therefore it is important to never expose children to noise louder than 85dB. In the case of headphones there are special models for children. In case of speakers or other situations you have to be watchful the noise does not exceed that level.

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Can I wrap the cord around the device after use? Verified

It's better not to do this, because it can damage the cord. The best thing to do is wrap the cord the way it was when the product was packaged.

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How well is my AfterShokz headphone protected against water? Verified

All AfterShokz headphones are water-resistant, meaning they can handle rain or sweat. However not all models are suited for swimming or showering.

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How does the bone induction technology in my AfterShokz headphone work? Verified

The AfterShokz headphones create sound through mini vibrations that travel through your cheekbones to your inner ear.

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