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This product would have been great if we weren't forced to buy back the entire sofa when the...
Question: Hello,
This product would have been great if we weren't forced to buy back the entire sofa when the mechanism is broken. In any case, this is what was answered by the after-sales service. I find it delusional to throw everything away when a 23 € part that can be replaced easily by someone a little handyman is not available and the reference for it does not exist. We are talking about IKEA's ecological values, I have a hard time meeting them in this case .....
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