Do no squeeze or place pressure on the device
Warranty Against Defects
Laser Corporation Pty Ltd (“Laser”) warrants your new product to be
free from defects in materials and workmanship for 12 months,
from the date of purchase, provided that the product is used in
accordance with accompanying recommendations or instructions
where provided. The benet of this warranty is in addition to your
rights under the Australian Consumer Law and to other rights and
remedies of the consumer under a law in relation to the goods or
services to which the warranty relates. Through a network of
retailers and resellers, Laser will provide you with your choice of a
repair, exchange (where possible) or refund (within Dead on Arrival
period) for this product if it becomes defective within the warranty
period. This warranty will no longer apply where the defect is a
result of alteration, accident, misuse, abuse, normal wear and tear,
neglect or improper storage. Please retain your receipt as proof of
purchase How to make a product warranty claim:
Step 1: Find your receipt which proves the date of purchase. Where
the date of purchase cannot be veried, your place of purchase or
Laser will make an assessment based on the date of manufacture,
the condition of the
Laser Product and the type of defect.
Step 2a): Contact your place of purchase. They will assess the nature
of the fault and repair, replace or fund the product as per their store
refund or warranty policy.
Step 2b): If your place of purchase cannot be contacted, then you can
contact Laser. Customer Service with details of your defective Laser
Product:
www.laserco.com.au/warranty (click on “Consumers (End Users)”).
Our business address is at 1/6-8 Byeld Street, North Ryde, NSW 2113
Step 3: Laser will issue you with a Return Authorisation (RA) number
within 48 hours. When requested, send us the defective Product and
a copy of your receipt. Laser will cover the cost of the return delivery.
Step 4: Wait for us to contact you. Once we have received your
defective Laser Product for inspection, we will inform you of our
assessment of your claim within 7 days. When we contact you, we will
rstly let you know whether you have a valid claim under this
Warranty, and if so, we will inform you whether your defective Laser
Product will be replaced or repaired, together with the number of
days you can expect to wait to receive your replaced or repaired
Laser Product.
Step 5: For further details on warranty cover and returns, please
check Terms and Conditions for Warranty Returns section on
http://www.laserco.com.au/warranty
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Join the conversation about this product
Here you can share what you think about the Laser PW-WCHM1 Phone Mount. If you have a question, first carefully read the manual. Requesting a manual can be done by using our contact form.